Erica Davidson

Erica Davidson Email and Phone Number

Office Manager, Experienced with a wide variety of skills @ Sprout
Erica Davidson's Location
Greater Boston, United States, United States
Erica Davidson's Contact Details

Erica Davidson personal email

n/a

Erica Davidson phone numbers

About Erica Davidson

Experienced manager, with a blend of skills. Exceptional Client/Customer Service, Strong Understanding and love of technology, Project Management, and Marketing/Sales. A self-motivated, organized and seasoned professional. A keen understanding of the importance of communication and listening. Works well with stress and deadlines. Enjoys a team environment. Very comfortable with public speaking and have experience leading training sessions and workshops. Skilled in negotiation and conflict resolution.I have 2 children and I am involved with my community. I am pleasant, friendly and well spoken. I am flexible and a continuous learner.

Erica Davidson's Current Company Details
Sprout

Sprout

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Office Manager, Experienced with a wide variety of skills
Erica Davidson Work Experience Details
  • Sprout
    Sales Coordinator
    Sprout Feb 2023 - Present
    Charlotte, North Carolina, Us
  • The Hamel Company
    Office Manger
    The Hamel Company Sep 2021 - Aug 2023
    Natick, Massachusetts, Us
  • Robert Goodman P.C.
    Office Manager
    Robert Goodman P.C. Nov 2018 - Dec 2021
    Newton, Us
    Office Manager - Robert Goodman P.C. Nov 2018 to Present•General Office responsibilities of supply ordering, ensuring office equipment working properly, answering phones, and greeting clients.•Bookkeeping duties for a set of clients that included, reconciling cash monthly, payable/receivables, managing the payroll including payroll taxes and end of year 1099 and W-2, running monthly reports such as Balance Sheets, Profit & Loss, Payroll and so on……•Maintained the computer and software for the CPA in the office and remote. System and software updates, password recover and a host of other issues. I worked with the offsite IT company we used.•CPA Admin- assisted in getting taxes ready and sent both e-file and paper, keeping things running in a timely fashion.•Document flow anything coming into the office from source documents for taxes to monthly financial statements were filed into our software and notified the people who need the document.•Processing source document for taxes – locating, scanning, filing and then putting them into the system.•Confidentiality and security – working within in this industry requires both and having CPAs in office and remote requires being conscious of this of the utmost importance.•Office Moral and Client Service is certainly a soft skill but when facing deadlines, keeping clients feeling well cared for and the CPA’s happy bring the stress level down. Technologies Used: Windows and Microsoft Office Suite including Excel, CCH Axcess, CFS Payroll, Quick Books Online and Desktop, E-File Cabinet, Gruntworx, Safesend, Keeper Security and Acrobat Professional
  • Peopleready
    Operations Specialist
    Peopleready May 2017 - Jul 2018
    Tacoma, Wa, Us
    Operation Specialist - PeopleReady May 2017 to July 2018●Called customers to generate repeat sales; leverages customer relationships to drive value. ●Performed job site visits as needed. ●Executed and assisted in developing an action plan to improve market performance in conjunction with department,●Assisted with the development of customer relationships ●Acted with urgency to ensure that customer and associate needs are met. ●Meticulous attention required to the requests of the customer and deliver the best fit when matching an associate to a job request.●Engaged face to face with existing associates/clients to ensure satisfaction and safety.
  • Chaves Heating And Air Conditioning
    Install/Sales Coordinator
    Chaves Heating And Air Conditioning Sep 2015 - May 2017
    Sales/Install Coordinator - Chaves Heating & Air Conditioning - Hudson, MA October 2015 to May 2017●Supported a team of 4 salesmen ●Scheduled appointments and maintained their calendars. ●Kept lead logs and make follow up calls. ●Processed the Invoices and arranged payment ●Assembled closing packages that included rebates that I processed on the customer's behalf, warranties for their equipment and both thank you and referral letters. The company was associated with the MASS SAVE program. Scheduled energy audits and maintained paperwork for that sector of the business as well. This program was a lead generator for sales.●Served as the contact person to the customer once the job went from a sales call to a scheduled Installation and created the office and job documents that followed the life of the Install. Scheduled subcontracts and secured the proper permits from town halls. ●Installer support - made sure they spoke to people to solve their problems and dispatched parts runners to ensure they had the parts needed to complete the job out on the field.Technologies Used: Operating Systems/ Windows 7.0/8.1 and Cloud networks) QuickBooks, Microsoft Office/Excel/Word/Outlook, Google Docs, Dropbox, Echosign, Acrobat Professional, Acowin
  • Davidson Truck And Equipment Sales
    Manger-Production/Marketing/Sales
    Davidson Truck And Equipment Sales Apr 2009 - Sep 2015
    Manager-Operations/Marketing and Sales - Davidson Truck & Equipment - Upton, MA February 2009 to September 2015●Budgeting and scheduling work Maintaining operations of business (payable/receivables/payroll)●Part of the business development team Developed and maintain web site www.davidsontruck.net ●Researched and developed a successful selling process ●Responsible for obtaining licenses/permits and keeping them current ●Reporting profitability of each item sold●Implemented social media marketing and developed online and print ads.●Assist with inventory purchasing. Preparing inventory for sale (photographing and researching the history of a truck)●Responsible for IT including, 3-5 desktop computers, 3 printers and 6 phones.Technologies Used: Operating Systems/Mac 10.68/ Windows 7.0/8.1 Microsoft Office/Excel/Word/Power Point/Project, Visio, Smartdraw. Google Analytics, Quick Time Pro, QuickBooks Pro, HTML, Fireworks, QuickBooks, and Evernote
  • Maestro Learning
    Project Office Manager
    Maestro Learning Nov 2000 - Jan 2009
    Project Manager Maestro Learning - Newton, MA January 2000 to March 2009●Responsible for developing and maintaining project schedule and budgeting●Input on product design and storyboards. ●Managed cross-functional teams including engineering, design, and content. ●Interfaced with the marketing department to ensure that our product met market needs.●Ensured customer satisfaction by providing online technical support. ●Developed and maintained database for bug tracking. ●Provided reports and status from database increasing inter-department communication and data sharing.●Created company logo for web and print.Technologies Used: Microsoft/Excel/Word//Project, SQLite. Access, FileMaker Pro Acrobat Professional, PhotoShop, Illustrator, Premier, DreamWeaver, HTML, QuickTime Pro, Flash

Erica Davidson Skills

Leadership Marketing Team Building Management Budgets Strategic Planning Sales Social Media Customer Service Team Leadership Cross Functional Team Leadership Business Strategy Budgeting Business Development Project Management Microsoft Office Marketing Strategy Social Media Marketing Customer Relations Microsoft Excel Account Management Customer Satisfaction

Erica Davidson Education Details

  • Rhode Island School Of Design
    Rhode Island School Of Design
    2-D Design
  • Online Business Training
    Online Business Training
    Word And Powerpoint
  • Newbury College
    Newbury College
    Business Administration

Frequently Asked Questions about Erica Davidson

What company does Erica Davidson work for?

Erica Davidson works for Sprout

What is Erica Davidson's role at the current company?

Erica Davidson's current role is Office Manager, Experienced with a wide variety of skills.

What is Erica Davidson's email address?

Erica Davidson's email address is er****@****cpa.com

What is Erica Davidson's direct phone number?

Erica Davidson's direct phone number is +150835*****

What schools did Erica Davidson attend?

Erica Davidson attended Rhode Island School Of Design, Online Business Training, Newbury College.

What are some of Erica Davidson's interests?

Erica Davidson has interest in Poverty Alleviation, Social Services, Education, Economic Empowerment.

What skills is Erica Davidson known for?

Erica Davidson has skills like Leadership, Marketing, Team Building, Management, Budgets, Strategic Planning, Sales, Social Media, Customer Service, Team Leadership, Cross Functional Team Leadership, Business Strategy.

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