Erica Dickert Email & Phone Number

Cincinnati, OH, US

Mason, Ohio, United States

• Assist in facilitating the preparation and review of annual operating budgets, monthly forecasts, reporting and monthly variance analysis.
• Analyze market trends, product sales, and distribution inventory to produce the monthly rolling forecast which feeds the supply plan.
• Proprietor of the Rolling Forecast and Sales & Operating Plan
• Responsible for generating 12-month consensus forecast for all products.
• Oversee the variance analysis and related reports for the actual results vs the forecast/AOP and provide insights.
• Report incentive calculations for sales and marketing employees - including overseeing monthly and quarterly accruals and commission calculation.

Mason, Ohio, United States

• Work with Sales and Customer Service to ensure that profitability opportunities around customers and new products are optimized
• Develop and maintain backlog and open order reports to support accurate sales forecasting
• Support company as SME for CRM (Sugar) and ERP (Microsoft Dynamics) systems

Miamisburg, OH

• Lead the preparation of monthly demand and pricing forecast templates for submission and verification by the sales, marketing, and finance teams
• Coordinate and analyze industry and marketing data to understand impact to demand and price
• Work with Sales Directors to provide relevant information supporting forecast
• Support monthly and quarterly business review content creation
• Act as the Subject Matter Expert (SME) with respect to food contact regulations or standards (FDA, EU, etc.), state regulations (CONEG, Proposition 65, etc.), U.S. Federal regulations (Conflict Minerals, TSCA, CPSIA.
• Microsoft Office, SalesForce.com, COGNOS, SAP, SharePoint, FisherSolve, RISI, PPPC

Miamisburg, OH

• Program and Spot Quoting, Reporting, Margin Analysis, Price Protection Review, Annual Rebate Renewal
• Assess existing programs to identify margin requirements and improve future business
• Work with cross-functional teams to develop pricing strategy to support company growth and profitability targets
• Answered 50+ customer emails per day including: spot price inquiries, new business margin analysis
• Update pricing in a variable market to help region improve annual encumbrances by 19%

Miamisburg, OH

• Data Entry, Product solutions, Complaint resolution, Credit resolution, Customer and Internal Communication
• Created, tested and presented order copying to streamline and increase efficiency to 40 account representatives
• Answered 100+ customer emails per day including: inquiries, orders, dissatisfaction due to manufacturing delays
• Acknowledged for zero returns on order accuracy and communication skills with customers

Cincinnati, OH

• Write and submit internal and external communication documents for external website
• Work with CCHMC faculty and staff on updating and creating new webpages within the site

Cincinnati Zoo And Botanical Garden

• Plan, execute, and oversee social and corporate group events at various venues
• Provide administrative support with database entry, mass mailings, and managing website
• Experience with Caterease software to schedule and manage group activities

• Provide a positive, over-the-top dining experience to every guest with high satisfaction
• Successfully train over thirty servers on company policies and procedures
• Effectively communicate with managers, counterparts, kitchen staff, and bartenders
• Encourage guest retention rate and referral of new visitors

• Help to raise over $219,000 for Susan G. Komen for the Cure Greater Cincinnati affiliate
• Interact with local retailers to ensure their support and placement of marketing materials
• Coordinate and organize corporate events ranging from 300 – 10,000 guests

• Hired, trained, promoted, and staffed six food and beverage locations
• Control labor budgets and cost of sales budgets for those locations
• Maintained partnerships with Subway, Skyline Chili, Laroasa’s Pizza, and Starbucks Coffee
• Manage up to 75 Associates daily

Master Of Business Administration - Mba, Finance, Leadership, 3.92 Gpa Summa Cum Laude

Ba, Communication, Public Relations, Business Administration Minor

Activities and Societies: Public Relations Student Society of America