I manage the day to day operations of Great Brook Animal Care. My responsibilities are varied. I am responsible for inventory management from acquisition to reconciliation in our inventory management system as well as screening, interviewing and hiring new personnel. I am responsible for managing a team of 4, developing and maintaining systems for document control and have built and maintain the company website. I have responsibilities as a Veterinary Assistant as well performing all lab work, restraining patients, maintaining medical records and triage to name a few. Overall I am part of many aspects of the veterinary practice and try to make myself an indispensable member of the team.

Answered a high volume of calls for a busy, small animal veterinary practice. Maintained medical records as well as processing payments and creating positive relationships with clients. I also built and maintained the company website and social media presence.

Reviewed and maintained cGMP documents under strict regulations from the FDA. Responsible for finding errors in said documents and having them corrected by manufacturing personnel in appropriate ways in compliance with FDA regulations. Participated in FDA audits and new document creation for incoming client. This was a detail oriented job in a high stress environment.