Erica Freeman Email & Phone Number

Planned, established and executed new procedures and objectives for 65% of the companyManaged the day to day operations of 65% of the company and the employeesMaintained and encouraged a positive, open and accountable working environment which fostered the best in employee retention, morale and workplace satisfactionDeveloped a relationship of trust and assurance with the adjustors and assessors necessary for business growth, reputation and long term industry successNominated by the President to be part of the integration team to implement new procedures and guidelines to combine two companies

Solely built Ontario division of large retail outlet within Costco WholesaleFormulated strategic business plans including detailed income statement and cash flow projections and assessed the resources required to meet specific goals. These plans covered all aspects of the company’s operationsOrganized and led an efficient sales team of 80+ non-unionized employees Implemented manuals and training devices for sales techniques and marketing devices to ensure each representative was knowledgeable about each product and their ongoing changesChaired conference meetings each month to ensure all staff were on track and that sales and company goals were being met continuously