• Assist walk-in clients, schedule client appointments, answer phone calls and provideclients with answers for questions that they may have.• Ability to multitask effectively in a fast-paced environment.• Create, monitor, and deliver invoices assuring each invoice is accurate.• Maintain a friendly, approachable style to build relationships with clients.• As a client service guru, I provide tours to potential clients for office spaces andconference rooms while providing pricing in the event potential clients are interested inleasing office space.• Separate and sort mail• Ensure mail delivery is dispatched in a timely manner• Process outgoing mail on behalf of the clients.• Take corrective action in cases of misplaced mail of miscommunication

• Acted as the first point of contact for clients calling in to schedule appointments.• Expedited administrative processes by utilizing exceptional organizational skills.• Gathered and processed insurance information to ensure clients are properly covered forcertain procedures.• Providing emotional support to patients to assure patients are treated in a respectfulmanner.• Provide financial assistance information to patients who need additional help whenseeking to have a procedure that is not covered by insurance.• Update and maintain records for patients.• Train other team members on daily duties within the organization.• Served as a resourceful and compassionate first point of contact for the office.• Keep updated on current health insurance trends, and government regulations.

Greeting and directing visitors. Answering and directing phone calls. Scheduling appointments.Set up tattoo stations in anticipation of appointments and break down stations whenappointments are completed. Taking notes in meetings. Being a point of contact between ownerand prospective clients. Contributes to team effort by accomplishing related results as needed.Inventory review. Always seeking ways to improve the administrative process.

Coordinated appraisals with certified appraisers to assure clients are satisfied with requestedappraisals. The type of appraisals requested were interior, exterior or land appraisal based onclient need. Updated internal portals with appraisal completion dates as well as communicateddaily with appraisers concerning progress of appraisals and address any unforeseen delays.Updated and approve or deny appraiser fees for trips to complete appraisals. Accepted hotlinecalls from appraisers to accommodate appraiser related matters.

Enthusiastically provided childcare to children from ages 5 and up while engaging children inactivities such as reading and writing to prepare them for their school assignments.

Hosted party events at the Warren Community Center while providing customer service topatrons at a high-quality level. Data entry including scheduling events for patrons. Updatedevents online utilizing Microsoft Word.