Erica Jackson

Erica Jackson Email and Phone Number

Associate Manager Customer Service and Logistics @ Tyson Foods
springdale, arkansas, united states
Erica Jackson's Location
Greater Fayetteville, AR Area, United States
Erica Jackson's Contact Details

Erica Jackson work email

Erica Jackson personal email

n/a
About Erica Jackson

Team-oriented and performance-driven, Associate Manager Customer Service, with over 10 years of experience in client relations. Eager to go above and beyond to win with customers in service, accuracy, and efficiency.

Erica Jackson's Current Company Details
Tyson Foods

Tyson Foods

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Associate Manager Customer Service and Logistics
springdale, arkansas, united states
Website:
tysonfoods.com
Employees:
21947
Erica Jackson Work Experience Details
  • Tyson Foods
    Associate Manager Customer Service And Logistics
    Tyson Foods Jun 2023 - Present
  • Tyson Foods
    Customer Service And Logistics Specialist
    Tyson Foods Jan 2022 - Jun 2023
    • Manage the relationship between customers and the supply chain on various accounts• Establishes and maintains positive, effective relationships with key internal contacts• Utilizes SAP order management system to process customer orders and to monitor compliance of all assigned accounts• Work alongside Defense Logistics Agency, distribution centers, and warehouses• Create training documents for team use
  • Tyson Foods
    Sr. Distribution Administrator
    Tyson Foods Jan 2021 - Dec 2021
    • Schedule delivery appointments for tyson private fleet and outside carriers• Adjust appointments to deliver within proper sailing window and maintain legal transit• Member of the training team for new hires and temporary staffing• Part of the testing team for Odyssey, Blue Yonder• Develop and maintain training documents for the scheduling team• Hold professional contact with sales, buyers, and customers daily• Collaboration with team members to achieve and maintain… Show more • Schedule delivery appointments for tyson private fleet and outside carriers• Adjust appointments to deliver within proper sailing window and maintain legal transit• Member of the training team for new hires and temporary staffing• Part of the testing team for Odyssey, Blue Yonder• Develop and maintain training documents for the scheduling team• Hold professional contact with sales, buyers, and customers daily• Collaboration with team members to achieve and maintain goals Show less
  • Tyson Foods
    Distribution Administrator
    Tyson Foods Jul 2020 - Dec 2020
    • Reschedule delivery appointments for Tyson private fleet and outside carriers. • Track and trace outgoing loads confirming on time delivery• Maintain professional relationships with customers, carriers, and colleagues• Knowledge and use of SAP, LME, fourkites, TES, Power Apps, reschedule portals for tracking and rescheduling purposes. • Ability to multitask and succeed in a fast paced environment• Collaboration with team members to achieve and maintain goals• Excel… Show more • Reschedule delivery appointments for Tyson private fleet and outside carriers. • Track and trace outgoing loads confirming on time delivery• Maintain professional relationships with customers, carriers, and colleagues• Knowledge and use of SAP, LME, fourkites, TES, Power Apps, reschedule portals for tracking and rescheduling purposes. • Ability to multitask and succeed in a fast paced environment• Collaboration with team members to achieve and maintain goals• Excel and uphold the highest standard of customer service Show less
  • Victoria'S Secret
    Brand Manager
    Victoria'S Secret Apr 2019 - Jun 2020
    · Primary responsibility of driving results for the brand through visual execution, customer service and controlling sales metrics.·Supervise both the sales and processing floor, to set goals ensuring deadlines and company standards are being achieved. ·Execute administrative tasks including interviews, scheduling, payroll, data analysis and action plans. ·Complete weekly associate observations and coaching on selling behaviors, sale strategies, and customer loyalty to all direct… Show more · Primary responsibility of driving results for the brand through visual execution, customer service and controlling sales metrics.·Supervise both the sales and processing floor, to set goals ensuring deadlines and company standards are being achieved. ·Execute administrative tasks including interviews, scheduling, payroll, data analysis and action plans. ·Complete weekly associate observations and coaching on selling behaviors, sale strategies, and customer loyalty to all direct reports and fellow leadership team. ·Lead the overall appearance and presentation of merchandising strategies of the brand by executing planning, mapping and execution of floorsets.·Reinforces store strategies to reduce shrink and accurately completing biannual inventory Show less
  • Maurices
    First Assistant Manager
    Maurices Oct 2017 - Apr 2019
    ·Responsible for opening and closing operations, securing bank deposits and monthly audits.·Supervised employee’s productivity of delegated tasks, and provided constructive feedback and coaching.·Drove sales by motivating associates, recording and analyzing sales and returns. ·Accountable for reaching daily, weekly, and monthly goals for key performance indicators, net sales and costumer conversion.·Delivered excellent customer service by building rapport to guarantee returning… Show more ·Responsible for opening and closing operations, securing bank deposits and monthly audits.·Supervised employee’s productivity of delegated tasks, and provided constructive feedback and coaching.·Drove sales by motivating associates, recording and analyzing sales and returns. ·Accountable for reaching daily, weekly, and monthly goals for key performance indicators, net sales and costumer conversion.·Delivered excellent customer service by building rapport to guarantee returning guests.·Knowledge of merchandising and visual standards to help create urgency around product. Show less
  • Roger Williams Park Zoo
    Camp Director
    Roger Williams Park Zoo Jan 2017 - Oct 2018
    Providence, Rhode Island
    ·Responsible for the operation, development, and coordination of camp programs for youth ages 4-17 in the winter, spring, summer and holidays.·Responsible for upwards of 125 children and maintaining open communication via phone and email with parental guardians.·Design, deliver, and evaluate 10 unique week-long educational ZooCamp curriculums.·Interview, hire, train, evaluate, mentor and directly supervise 14 seasonal camp staff and up to 30 seasonal volunteers. ·Created… Show more ·Responsible for the operation, development, and coordination of camp programs for youth ages 4-17 in the winter, spring, summer and holidays.·Responsible for upwards of 125 children and maintaining open communication via phone and email with parental guardians.·Design, deliver, and evaluate 10 unique week-long educational ZooCamp curriculums.·Interview, hire, train, evaluate, mentor and directly supervise 14 seasonal camp staff and up to 30 seasonal volunteers. ·Created, maintained and facilitated team building events and mentor programs.·Assist in marketing, registration, and facilitation of educational programs.·Excelled in communication and collaboration across departments in education programming. Show less
  • Usda-Fsis
    Food Inspector
    Usda-Fsis Jan 2013 - Jan 2017
    Springdale, Arkansas
    ·Performed postmortem inspection of young chicken and turkeys to determine if they are fit for human consumption. ·Inspected 32 chickens a minute, equaling an average of 15,000 chickens a day.·Determined disease, parasitic infection, or other abnormal conditions that effect the whole of the carcass, causing it to be unfit for human consumption. Examples include leucosis, septicemia, synovitis, tumors, extensive bruising, cadaver and unsalvageable conditions. ·Condemned whole… Show more ·Performed postmortem inspection of young chicken and turkeys to determine if they are fit for human consumption. ·Inspected 32 chickens a minute, equaling an average of 15,000 chickens a day.·Determined disease, parasitic infection, or other abnormal conditions that effect the whole of the carcass, causing it to be unfit for human consumption. Examples include leucosis, septicemia, synovitis, tumors, extensive bruising, cadaver and unsalvageable conditions. ·Condemned whole carcasses when conditions rendered it unfit for human consumption. ·Monitored personnel hygiene and sanitary conditions within the work environment. ·Trained new hire inspectors, interns, and veterinarians on proper protocol and techniques of inspection. Show less

Erica Jackson Education Details

Frequently Asked Questions about Erica Jackson

What company does Erica Jackson work for?

Erica Jackson works for Tyson Foods

What is Erica Jackson's role at the current company?

Erica Jackson's current role is Associate Manager Customer Service and Logistics.

What is Erica Jackson's email address?

Erica Jackson's email address is er****@****son.com

What schools did Erica Jackson attend?

Erica Jackson attended Excelsior University, University Of Rhode Island.

Who are Erica Jackson's colleagues?

Erica Jackson's colleagues are Mitchell Garrison, Samuel Zavala, Sandra Tweedy, Terry Bourland, Shannon Hardwick, Thomas Angela, Bobby Rhoades.

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