Erica Johnson, Mba Email and Phone Number

Manages day to day business operations with direction from the VP and the CFO in all business financial operations. Human Resource Liaison for contracted employees. Manages communication for employees from both HPC and Union.

Manages and provides leadership for all aspects of recruitment, admission, matriculation amd enrollment of students through the development, design and implementation of strategic enrollment management and recruitment efforts to support the University’s goals and objectives.

Responsible for the overall branch campus operation of three satellite campuses for adult and professional studies, in Southaven, MS, Dalton, GA and Chattanooga, TNManagement & Oversight of all recruiting & enrollment, marketing, admission, student services, advising and retention functions for all three campus operations.Responsible for the Media and Marketing and Promotion budget of all three campuses.Oversight of Student Services Directors and Staff in tracking student success, academic plans and advising and retention of students through graduation.Oversight of Student Services in working with registrar and academic dean for academic grievances and appeals. Member of the Decision Team Committee to admit students on probation and track progress.Track Student Services Department's "One Stop Shop" function in providing highest level of customer service.Conduct and Implement Training across the entire region for both Admission and Student Services best practices and implementing policy and procedure.Customer Service and Rebrand training for all staffPlan, Manager, Direct and Execute commencement exercises in all functions for all three campuses.Active Member of Community Relationships and Corporate PartnershipsResponsible for all local HR - in recruitment of employees on 3 campuses: job postings, recruitment through various channels, screening, interviews, negotiations and entire hiring process for all staff in Western division.

Intro to Managerial Decision MakingMarketingHuman Resource ManagementOrganizational BehaviorBusiness Communications

I am responsible for overseeing the Admission and Student Services teams at our Memphis Campus...ultimately growing our campus enrollment through marketing, recruitment, and retention. Whether it's branding, events, radio, TV, or partnerships with the Redbirds or Riverkings...I'm in constant recruitment mode...after all, not only did I earn my MBA from Belhaven, I have also been an instructor for several undergraduate business courses over the last eight years. My goal is to work with my team to effectively change lives through Christ centered education. Belhaven University prepares men and women academically and spiritually ... It's your place to achieve your purpose!

Remote Enrollment and Retention Representative Exceeded Daily calls and remote student appointments Exceeded enrollment goals On boarding online students for successTraining and coaching with peers and staff

I recruit working professionals who want to complete their bachelor or master level degrees. I do a little bit of everything at the Memphis Campus- from working admission files, to helping train other staff in admission's at our various branch campuses, to writing and recording our radio ads. I am a Belhaven alum - earned my MBA in '05 and truly feel blessed to be working to change lives. Belhaven is a Christian liberal arts school and our campus focuses on busy working adults. Being able to put my faith into practice at work, is an added bonus!Marketing/ Branding of BelhavenLead flow managment and conversion through Radius & Power CampusFile Completion and Evaluation of Transcripts and GPA Admission of StudentsScheduling new students for orientation and coursesTraining and Development for Memphis, Southaven, Atlanta and Chattanooga campusesWriting and recording radio advertisementsAppearing on Fox News Good Morning Memphis for Eduation Matters to promote BelhavenActive Member of Business Referral NetworkActive Member of Germantown Chamber of CommerceMember of Leadership MemphisPartner with Graduate Memphis

2004-2006- Enrollment ManagerManaged 5 Enrollment Counselors, 2 BDS, 1 Marketing Coordinator.Responsible for 100 starts per year as managerIncreased lead base and began marketing our Master of Arts in Teaching programWorked daily in coaching and mentoring my staff to success- lead flow, follow up, student appointments and all conversions.Attended various IPD trainings and professional developmentActive in the Greater Memphis area community- Chambers, Consortiums and Referral Groups.Increased enrollment at the Memphis campus to over 350 students.2001-2004 & 2006-2007- Enrollment CounselorRecruited over 100 students each yearRecruited and started new degree programs in Social Serices, Health Adminstration and EducationInstrumental in expanding our Memphis campus to Southaven, MS via recruiting for the MAT program.Daily Sales calls, emails and appointments to move students through the admission processFile Completion and Cohort Class Building

Outside Sales - Corporate Recruiting20+ cold calls in person per day5 appointments per weekSecured 10 new accounts per monthScreened and Interviewed candidates for professional placement (HR)PR and CS for exisiting accounts

Banquet and Meeting Room Space SalesBooked all social events -inside and outside salesCreated menus and sold clients on packages Planning menus for all eventsManaging 20-25 banquet staff for all eventsCoordination with various departements of the hotel to execute entire wedding (reservations, valet, food and beverage, catering, accounting etc..)

Executive Assistant to Vice President Auto LeasingCoordinator for Auto Leasing DepartmentAdmin and Sales support to 12 Sales Reps throughout the USAExcel expert in combing weekly sales numbers Ordered and shipped supplies for entire office and sales team