Led onboarding and training for new hires, ensuring compliance with food safety regulations and HACCP protocols.Managed scheduling, food orders, and catering for events, while maintaining day-to-day operational excellence.Designed and conducted comprehensive training programs that improved employee performance and productivity,Conducted onboarding and training sessions for new employees, ensuring that they quickly acclimated to their roles and the company’s expectationsFostered… Show more Led onboarding and training for new hires, ensuring compliance with food safety regulations and HACCP protocols.Managed scheduling, food orders, and catering for events, while maintaining day-to-day operational excellence.Designed and conducted comprehensive training programs that improved employee performance and productivity,Conducted onboarding and training sessions for new employees, ensuring that they quickly acclimated to their roles and the company’s expectationsFostered positive employee relations by addressing concerns, facilitating conflict resolution, and promoting a culture of open communication.Spearheaded the onboarding process for new hires, resulting in an increase in employee satisfaction scores during the first 90 days of employment.Handled administrative functions such as preparing reports, managing correspondence, and maintaining filing systems.Providing excellent service to customers in the retail restaurant and bistro.Food Safety and Co-worker safety Compliance Show less

• Conducted weekly audits and managed workers comp cases, injury reports, FMLA, PLOA, and COVID Supplement Pay.• Oversaw E-verify, I-9 forms/reverification, and inputting new hires into the system.• Facilitated weekly staff meetings and collaborated with HR manager for additional tasks.

• Managed end-to-end employee life cycle for Delivery Driver and Fulfillment Associate team members at REEF.• Ensured food safety, quality, and compliance with health codes, exceeding delivery expectations.• Developed a positive work environment, overseeing vehicle maintenance and troubleshooting local challenges.

• Efficiently loaded and sorted packages, lifting up to 50 lbs daily.• Safely operated a company cargo van, delivering between 150-250 packages daily.• Utilized GPS and handheld devices for routing information and customer delivery.• Managed route issues, assigned rescues, and handled any van issues as a dispatcher.

• Assisted HR Manager and Director with various tasks including filing, scheduling interviews, and navigating through Paycom system.• Provided warm and welcoming environment for all visitors and employees, addressing questions and concerns promptly.• Attended staff meetings, took notes, and troubleshooted Paycom system issues.

• Collaborated with customers to customize personal pizzas, ensuring satisfaction and repeat business.• Managed store shifts, fostering a cohesive team environment for efficient operations.• Communicated effectively with leads and crew members to streamline processes and enhance customer service.• Conducted end-of-day cash counts and register drawer audits to maintain financial accuracy.