• Managed administration of self-funded plans for 1100+ employees across two properties.• Acted as liaison between Brokers and TPA agents for issue resolution, plan development changes, strategic planning, compliance maintenance, and general inquiries.• Supervised a Benefits Administrator responsible for processing employee benefits plan changes, responding to daily inquiries, and conducting weekly benefits orientation sessions.• Demonstrated integrity and discretion when managing sensitive employee information, including medical leave cases and confidential health conditions, adhering strictly to HIPAA regulations.• Completed HIPAA certification through online training to ensure compliance and maintain the highest standard of confidentiality.• Upgraded company-paid life insurance policy to align with industry standards, guided by benchmarking data.• Implemented unbundled health plans, making each component optional for employees, resulting in a 30% increase in plan participation.• Enhanced dental coverage for employees.• Led negotiations with TPAs and Brokers, providing valuable support in the RFP process for the VP HR• Coordinated interviews and scope of plan changes with various brokerage firms.• Maintained weekly budget and update 2024 expense reporting along with tracking for the Benefits department.• Led Open Enrollment process.• Collaborated with Finance for proactive invoice payments and expense reporting.• Handled daily management of workers’ compensation incidents and claims.• Processed State Disability requests promptly.• HRIS used: Kronos, Oracle, ADP

• Enhanced monthly census reporting procedures for improved accuracy and efficiency.• Performed thorough testing during Open Enrollment, including the creation of test scripts to identify and address potential issues proactively.• Successfully resolved post-Open Enrollment issues within the HRIS system.• Conducted bi-weekly audits of payroll for benefits, ensuring accuracy and compliance.• Tracked and resolved deduction discrepancies promptly and effectively.• Provided support with 5500 filings, ensuring regulatory compliance.• Developed comprehensive Standard Operating Procedures (SOPs) for benefits administration, covering areas such as FMLA processes, administration deadlines, and invoice reconciliation and auditing.• Managed full-cycle FMLA administration, including regular updates to forms and compliance requirements.• Implemented daily tracking protocols for COVID-related matters.• Delivered informative benefits presentations during weekly New Hire Orientation sessions.• Processed State Disability claim requests efficiently and accurately.• HRIS used: Kronos, Oracle, ADP

• Managed end-to-end recruitment processes, encompassing sourcing, applicant tracking, testing, and onboarding, alongside comprehensive employee relations responsibilities.•Led the HRIS implementation initiative, overseeing functions and reporting enhancements.•Trained HR staff on salary structure and new position creation within the internal HRIS system for compensation and organizational chart management.•Conducted various employee-related meetings, including investigations, corrective actions, performance improvement training, termination sessions, conflict resolutions, general guidance sessions, and employee appreciation events.•Implemented process enhancements to streamline performance management and tracking procedures, optimizing efficiency.•Provided comprehensive training to new HR team members, including Administrative Assistants, Recruiters, Generalists, and the Recruiting Manager, resulting in notable career advancements within the department.•Managed Verification of Employment requests, including Unemployment inquiries, introducing The Work Number platform to expedite responses to verification requests, saving time for the organization.•Demonstrated flexibility by commuting between multiple casino locations as required.• HRIS used: Kronos, Oracle, ADP

• Managed administrative tasks during a transitional period, including filing, invoicing, and reconciling expenses.• Prepared files for the year-end audit, ensuring compliance and smooth processes.• Handled incoming calls and resolved accounting issues promptly, contributing to financial stability.• Facilitated office supply procurement and adapted to various responsibilities as needed.