* Develop and implement wine club, including marketing campaign, shipment releases, and accurately maintaining member accounts* Exceeded wine club sign-up goal* Passionate about customer experience* Multi- location inventory analysis for FYE* Prepare and submit financial and tax documentation for state, federal, and compliance regulations

Following Act 39 being passed in Pennsylvania, which allowed wine sales at grocery stores, business development opportunities increased. Effectively generated sales through direct phone sales, social media, email, and print campaigns. * Establish and increase client relations for direct delivery service, increasing sales by 130% in one year* Route home and business-to-business deliveries daily with time constraints, involving 30+ SKU's and attention to detail* Ensure deliveries are on-time and meet or exceed customer expectations* Collaborate across multiple departments to communicate details of new products* Scheduling of 25+ staff members across 3 retail locations * Generate creative and effective ideas for marketing products and venue, including content for digital platforms and sales campaigns* Lead and coordinate projects across multiple locations/departments* Exceptional time management in an ever-changing work environment* Develop and implement e-commerce procedures, manage product details, and inventory

Shadow and support executive leaders/senior staff with the delegation of assignments during company turnover. * Research, identify, and program a point-of-sale system for monitoring company inventory and sales across multiple locations in the region* Develop, direct, and implement procedures for point-of-sale system.* Successfully manage client relationships* Multi-tasked business administrator managing daily operations of the business

Support the CEO primarily, ensuring that the company's objectives were accomplished and operations were running efficiently.* Administrative and office support, such as typing, spreadsheet creation, maintenance of filing system, and contacts database* Ensuring customer satisfaction for all services. Point of contact between executives and clients; coordinating the flow of information to senior-level executives* Develop and distribute bid instructions. Price negotiation, prepare, and organize bid review meetings* Contract development, overseeing budgets and expenses* Schedule pre-construction and progress meetings throughout the project process