• Create weekly Product Line Plans to support Sales• Accurately collect, set up and manage product SKUs for bulk ordering and online store builder• Use quantitative analysis and SKU rationalization to assist in the strategic selection of products that will drive business• Continuously manage in-season adjustments to update merchandising plans based on risks/opportunities, promotional events and business needs• Identify risks and opportunities to sales and inventory, based on current trend and analysis. Provide recommended actions to cross functional team to gain alignment before execution• Update the Merchandising calendar; Work with internal departments (inclusive of Purchasing, Sales, Marketing, Art Services) to ensure all are equipped and able to meet calendar demands and deliverable timeline requirements• Aid in the creation and maintenance of support materials for the Sales team• Collaborate on the research, both market and competitive, to determine customer needs and expectations that support development of new products• Monitor, problem solve, and answer questions from internal team members that come through Slack regarding merchandising and product

•Accurately collect, set up and manage product SKUs for bulk ordering and online store builder•Work with the Purchasing and Planning team to proactively identify items that will be discontinued; update discontinued inventory within the system and communicate internally•Update pricing information within our systems to reflect vendor-driven changes•Support the Marketing team with product promotions and promotional pricing recommendations•Assist with the end-to-end product development cycle from conception to product launch to close•Update the Merchandising calendar; work with internal departments (inclusive of Purchasing, Sales, Marketing, Art Services) to ensure all are equipped and able to meet calendar demands and deliverable timeline requirements•Aid in the creation and maintenance of support materials for the Sales team•Use quantitative analysis and SKU rationalization to assist in the strategic selection of products that will drive business•Collaborate on the research, both market and competitive, to determine customer needs and expectations that support development of new products•Monitor, problem solve, and answer questions from internal team members that come through Slack in regard to merchandising and product

• Lead weekly store merchandising, utilizing sell through report and corporate VM guidelines• Guide and coach Educators through training and personal development• Communicate KPIs to Educators and keep them enrolled in the store's wins and misses• Assess daily tasks, delegate accordingly• Provide exceptional customer service, attending to each guest’s unique needs and connecting them with the appropriate gear• Attend weekly leadership meetings, providing input on community activation, contracted hires, NSO, and product

• Demonstrate the highest level of customer service by providing guests with a positive and seamless experience that values their time• Resolve product quality issues with guests while adhering to the company’s quality promise policies• Pull weekly sell through reports, determining merchandising wins and misses, share in regional product call, and adjust merchandising strategy accordingly• Lead team in outerwear education, ensuring that Educators feel comfortable with their product knowledge

•Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences•Trained team members in successful strategies to meet operational and sales targets•Helped with delegating tasks to meet service demands•Developed loyal and highly satisfied customer base through proactive management of team customer service strategies•Handled customer service by dealing with complaints, organizing stock and answering customer questions•Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities

•Implemented up-selling strategies such as recommending accessories and complementary purchases to achieve personal and store sales goals•Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise•Evaluated and properly processed product returns, assisting customers with finding alternative merchandise to meet needs and ensuring that they left happy•Trained and developed new sales team associates in products, selling techniques and company procedures

•Assisted with capturing and analyzing social media metrics•Entered and organized company database of Rhode Island manufacturers and helped format it for website•Assisted in creation and implementation of marketing and re-branding strategy•Researched textile market and appropriately formatted research for website•Assisted in planning a networking event for manufacturers, students, and policy makers

•Assisted design team in making fabric and furniture selections•Sat in on project meetings and provided a student’s perspective•Conducted a small study about on- and off-campus living at URI and RIC to evaluate students' priorities when it comes to choosing where to live•Noted common trends in study results•Applied study's results to design strategies and dorm layouts and made suggestions about how to advertise on-campus housing to students•Completed a final project where I designed a large common room for a student dormitory, made a full rendering using SketchUp, chose furniture and fabrics, and presented the project to the design team, explaining my design choices

•Wrote and photographed monthly articles on fashion, beauty, lifestyle, and career topics