Erica Thomas Email and Phone Number
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Erica Thomas personal email
At Block Communications, my focus as Director of Digital centers around elevating our digital products and engaging our audience through innovative platforms and features. With a solid foundation in journalism and information systems, my role involves presenting digital successes to stakeholders and managing both budget and third-party relationships to enhance product value and user experience.Recent accomplishments include the successful deployment of a new digital delivery platform and the integration of a dynamic commenting feature, which substantially increased reader retention. My expertise in content management systems and product vision is complemented by certifications in Generative AI and Agile Product Ownership, underscoring my commitment to driving the evolution of digital media products.
Block Communications, Inc
View- Website:
- bmg-xcmg.kz
- Employees:
- 44
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Director Of Digital, Publishing DivisionBlock Communications, Inc May 2021 - Present• Deliver reports on the success of the digital products to key stakeholders at quarterly board meetings• Manage budget for E. Viddal & Associates, third-party support team and apps development team• Work with apps team on enhancing digital products for the Toledo Blade and Pittsburgh Post-Gazette• Rolled out a new digital delivery platform for the newspapers at the Toledo Blade and Pittsburgh Post-Gazette• Worked with the UX and development teams on designing and developing a new digital platform to display the newspapers• Added a new commenting platform to the Blade’s website which increased reader retention and user engagement.
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Director Of Product Development/Project ManagementLibercus Jun 2019 - May 2021Tampa/St. Petersburg, Florida Area -
Product ManagerLibercus Jul 2013 - Jun 2019Tampa/St. Petersburg, Florida Area• Led organizational restructuring of company by working with third-party organizations to help streamline the development/implementation process• Reduced support call volume by 95% by implementing Live Chat feature on ticketing site• Increased customer confidence in product by adding QA resources• Managed third-party support team and assisted with solving customer issues • Worked with hosting and implementation teams to ensure the product was rolled out successfully to customers• Created and maintained training manuals of the Libercus cloud-based Content Management System (CMS)• Planned roadmap for Libercus CMS and created UI mockups of new features• Lead off-shore third-party QA team on testing product prior to release• Composed release notes for each iteration and version of software• Worked with developers on new features and bug fixes for web development projects following agile development practices• Determined what tickets developers should be working on and prioritized issues as they came into development• Attended meetings with customers to ensure they were satisfied with the product and to get ideas as to what they would like to see added to the software• Performed demos to potential customers either on site or via GoTo Meeting• Hosted webinars for existing customers on the Libercus CMS
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Copy EditorThe Toledo Blade Mar 2011 - Jul 2013Toledo, Ohio Area• Designed the front of the newspaper (A1) several nights a week along with multiple inside pages• Worked closely with E. Viddal & Associates while Libercus was being installed• Was the first person to design A1 using the Libercus CMS on Sept. 11, 2012• Helped each section of the newspaper roll out using Libercus• Was a key point of contact for support and Libercus-related questions in the newsroom• Worked on designing all sections of the newspaper from the front to sports to the business section to features to the local section -
Sports Paginator/Copy EditorBradenton Herald Aug 2004 - Mar 2011Bradenton, Florida• Designed the sports cover at least twice a week• Created the budget and ran the daily sports meetings at least once a week• Wrote creative headlines and detailed cutlines• Designed several inside pages a night on deadline• Trained new designers how to use DTI and then Saxotech (using InDesign and InCopy)• Explained style rules and layout techniques to new designers
Erica Thomas Skills
Erica Thomas Education Details
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Journalism -
Information Systems
Frequently Asked Questions about Erica Thomas
What company does Erica Thomas work for?
Erica Thomas works for Block Communications, Inc
What is Erica Thomas's role at the current company?
Erica Thomas's current role is Director of Digital @ Block Communications, Inc | ICP-APO, AI Fundamentals, Product Vision.
What is Erica Thomas's email address?
Erica Thomas's email address is et****@****cus.com
What schools did Erica Thomas attend?
Erica Thomas attended Bowling Green State University, University Of Phoenix.
What skills is Erica Thomas known for?
Erica Thomas has skills like Copy Editing, Newspapers, Editing, Journalism, Content Management, Digital Media, Ap Style, Headline Writing, Cms, Newspaper Design, Pagination, Indesign.
Who are Erica Thomas's colleagues?
Erica Thomas's colleagues are Ronald Davenport, Jr., Robert Martinez, Savannia Stone, William Southern, Beth Kortokrax, Jey Redding, Vaishnavi Jha.
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Erica Thomas
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Erica Thomas
Sr. Talent Acquisition Partner At Bayada Home Health Care (Hi, Az, Co, Nv)United States -
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