Erica Wasilenko Email & Phone Number
@duckcreek.com
1 phone found area 708
LinkedIn matched
Who is Erica Wasilenko? Overview
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Erica Wasilenko is listed as Senior Project Manager - RT Specialty at Ryan Specialty, a company with 4121 employees, based in Chicago, Illinois, United States. AeroLeads shows a work email signal at duckcreek.com, phone signal with area code 708, and a matched LinkedIn profile for Erica Wasilenko.
Erica Wasilenko previously worked as Technical Senior Project Manager- OnDemand Upgrades at Duck Creek Technologies and Client Service Manager-- OnDemand Operations at Duck Creek Technologies. Erica Wasilenko holds Bachelor Of Arts (B.A.), Political Science And Government/International Relations Concentration from University Of Illinois At Chicago.
Email format at Ryan Specialty
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AeroLeads found 1 current-domain work email signal for Erica Wasilenko. Compare company email patterns before reaching out.
About Erica Wasilenko
I am a Technical Senior Project Manager with 7+ years of experience in SaaS operations and project management. I've completed 12 OnDemand upgrade migrations in 1 year with a 100% success rate at Duck Creek Technologies. Proficient in Agile methodologies, change management, and operational readiness, I've reduced manual workloads by 90% via automated deployment projects and developed detailed upgrade trackers that cut implementation times significantly. I excel in resolving complex technical issues, standardizing service management processes, and preparing teams for major system upgrades. My commitment to delivering high-quality services has earned me over 60 individual colleague recognitions and multiple awards, including a company All-Star Award.Expertise: Project Management, Customer Success Engineering, Change Management, Agile Methodologies, Technical Troubleshooting, Incident Management, Team Leadership, Operational Readiness, SaaS Operations, Data IntegrityLanguages: C#, JavaScriptTools/Technologies: Azure, Kubernetes, Google Cloud, MS SQL Server, Visual Studio, Dynatrace, Octopus Deploy, Splunk, ASP.NET, Duck Creek Suite, Adobe Suite, Google Analytics, Monday.com, Power BI, Salesforce, ServiceNow
Listed skills include Sales Management, Account Management, Marketing Strategy, Microsoft Office, and 33 others.
Erica Wasilenko's current company
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Erica Wasilenko work experience
A career timeline built from the work history available for this profile.
Technical Senior Project Manager- Ondemand Upgrades
CurrentManaged the upgrade implementation process from upgrade handover through the development stack to client production cutover/go-live, leveraging Agile methodologies and the ADKAR change management model. Resolved platform defects and enhanced functionality for policy, billing, party, and claims applications for major insurance clients like The Hartford.
Client Service Manager-- Ondemand Operations
Drove the adoption, implementation, and engagement for 3 enterprise Property & Casualty insurance SaaS accounts; onboarded them to DCOD processes, conducted quarterly business reviews, and developed tailored program materials.Met with customer leadership and technical implementation teams to understand additional requirements, the integration and sprint.
Senior Software Analyst -- Ondemand (Saas) Operations
Managed the Severity 1 customer incident processHelped to drive down customer incident backlog by routing incidents to appropriate resources
Senior Application Triage Developer -- Saas Ondemand
Triaged and debugged technical customer issues in Duck Creek software and the Azure environment, applying ITIL best practices for incident management and root cause analysis/resolution of complex defects and system failures. Resolved data integrity issues for an insurance client by identifying discrepancies in policy records and collaborating with the.
.Net Developer
Developed e-commerce, console, and web-based applications as part of a 5-member team, supporting database design, application architecture, and front-end/UX design.
Sales & Operations Manager
Business Development And Marketing Coordinator
Junior Admissions Director
Erica Wasilenko education
Frequently asked questions about Erica Wasilenko
Quick answers generated from the profile data available on this page.
What company does Erica Wasilenko work for?
Erica Wasilenko works for Ryan Specialty.
What is Erica Wasilenko's role at Ryan Specialty?
Erica Wasilenko is listed as Senior Project Manager - RT Specialty at Ryan Specialty.
What is Erica Wasilenko's email address?
AeroLeads has found 1 work email signal at @duckcreek.com for Erica Wasilenko at Ryan Specialty.
What is Erica Wasilenko's phone number?
AeroLeads has found 1 phone signal(s) with area code 708 for Erica Wasilenko at Ryan Specialty.
Where is Erica Wasilenko based?
Erica Wasilenko is based in Chicago, Illinois, United States while working with Ryan Specialty.
What companies has Erica Wasilenko worked for?
Erica Wasilenko has worked for Ryan Specialty, Duck Creek Technologies, Freelance, Self-Employed, Bloomingdale'S, and Cadella Medical.
How can I contact Erica Wasilenko?
You can use AeroLeads to view verified contact signals for Erica Wasilenko at Ryan Specialty, including work email, phone, and LinkedIn data when available.
What schools did Erica Wasilenko attend?
Erica Wasilenko holds Bachelor Of Arts (B.A.), Political Science And Government/International Relations Concentration from University Of Illinois At Chicago.
What skills is Erica Wasilenko known for?
Erica Wasilenko is listed with skills including Sales Management, Account Management, Marketing Strategy, Microsoft Office, Microsoft Excel, Adobe Creative Suite, Crm Databases, and Google Analytics.
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