As a server at Applebee's, I provide exceptional service-employing the highest standards and quality customer care.-Monitor preparation methods, portion sizes, and presentation -Manage and mentor staff daily to promote team morale and oversee smooth, consistent flow of services -Elevate guest satisfaction by acknowledging and addressing customer complaints, and resolving inquiries quickly and with courtesy-Delegate staff services and tasks to prevent shortages and any production errors as needed -Ensure compliance with regulations regarding services and all accommodations -Proven performance satisfaction by corporate standards, through monthly documentation

Delivered stellar, direct assistance to clients, personnel, and vendors from project launch to the completion of production schedule. -Provided quotations and proposals for meetings, budgeting, and advertising, ensuring future prospects -Act as liaison between clientele and job site staff as well as direct leads and coordinate transactions -Assisted with the training and development of new-hire employees, formating updated materials and demonstrations -Adhered to proper use of time management through consistent organization and patience

Was successful in supervising a department crew of three to nine employees daily. -Accurately handled and documented over $1,000 cash daily while maintaining consistent drawer balances- Conducted weekly employee evaluations following up with solid, detailed performance reviews-Achieved highest standards within the sales department through dedicated customer care and product knowledge-Performed new-hire training with a consistent management satisfaction rating through demonstrated staff achievements-Utilized daily marketing strategies, merchandise display and promotional support