Utilize my attention to detail and accuracy skills to assess the user experience of our wellness challenge websites and mobile apps, pointing out errors and suggesting improvements to ensure that participants will have the best possible experience.Record and manage issues in our online database by assigning tickets and delegating tasks to members of the web development team.

Communicated professionally with both potential and current clients to understand their specific needs and provide excellent customer service, causing them to come to us again for their future projects.Initiated a review and update of our product and pricing list to ensure the company is as profitable as possible while still maintaining a competitive advantage.Collaborated with designers, researched materials, investigated fabrication methods, estimated labor hours, and understood mark-ups to provide a client with a detailed and accurate quote.Utilized my organizational skills to direct and manage in-house projects by communicating project ideas and instructions to coworkers, tracking details, and updating the client.Represented ZENTX by attending Midland Chamber of Commerce events, leading tours of our facility, and making formal presentations about the company to large groups of people within a few months of taking the job.

Quickly learned an unfamiliar industry and took on full responsibility for the machinery, materials, waste minimization, and production of high-quality graphics products in the finishing department.Maintained an organized workspace and managed time effectively to meet deadlines in a self-motivated environment, while remaining flexible when unexpected projects arose and priorities quickly changed.Delegated tasks when necessary by training and empowering employees from other departments to assist with basic finishing work during peak production times.

Collaborated with a team of tellers to quickly and professionally serve customers and meet their financial needs.Provided friendly customer service to a diverse customer base.Learned cash handling and basic accounting principles while completing transactions accurately and efficiently.

(Employed in this position both May-August of 2012 and May-August of 2013.)Organized, and implemented projects for QA engineers at a Fortune 500 chemical company.Developed professional and analytical skills by performing various laboratory testing projects to assist QA engineers and laboratory technicians. Responsibilities included: planning experiments, preparing samples and equipment, executing laboratory tests, collecting and analyzing data using statistical software, and presenting results in a formal setting.Created an online display of emergency contact personnel on-call for the entire site using Microsoft SharePoint.Gained exposure to LEAN and Six Sigma methodologies by photographing the QA laboratories and posting photos to support the site safety program.Learned valuable work safety practices and procedures while handling chemicals and working in laboratories.

Served customers in a community-friendly environment during largely attended athletic events and concerts.Learned retail principles by recording and reporting inventory and sales at closing.Adapted as necessary to meet changing schedules and business needs.Gained experience working in food service.