Erica Bobrow

Erica Bobrow Email and Phone Number

Administrative Assistant @ EL DORADO COUNTY PUBLIC HEALTH
Placerville, CA, US
Erica Bobrow's Location
Greater Sacramento, United States
Erica Bobrow's Contact Details

Erica Bobrow personal email

About Erica Bobrow

Successful professional with more than 15 years experience in knowledge base administration, marketing strategy implementation, and collateral development. Recognized for providing exceptional client services and engaging, award-winning customer experiences. Dedicated volunteer for local non-profit organizations that support at-risk children and their families with meals, necessities for living, and academic assistance.Qualification Highlights:• Goal Oriented • Adept Team Collaborator and Facilitator • Understands Customer Perspective• Resourceful, Innovative Thinker • Desktop Design • SmartSupport, CRM, Excel, Word, PowerPoint, Outlook• Current position: Contact Center Knowledge Base Administrator (3 Portals - 100+ Users; Subject Research and Organization; Procedure and Call Script Authoring, User Experience Designer, and QA Coordinator; Vendor Liaison; Designated Department Subject-matter expert)

Erica Bobrow's Current Company Details
EL DORADO COUNTY PUBLIC HEALTH

El Dorado County Public Health

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Administrative Assistant
Placerville, CA, US
Erica Bobrow Work Experience Details
  • El Dorado County Public Health
    Administrative Assistant
    El Dorado County Public Health
    Placerville, Ca, Us
  • California Department Of Managed Health Care
    Associate Governmental Program Specialist
    California Department Of Managed Health Care Jun 2016 - Present
    Sacramento, California
    Contact Center Knowledge Base Administrator responsible for 3 Cloud-based portals accessed by 100+ staff and partner organization employees. Position highlights include: Subject Research and Organization; Procedure and Call Script Article Creation and Editing, User Experience Design, and QA Coordination; Incident Tracking, Reporting and Day-to-day Vendor / Developer Management; Designated Department Subject-matter expert)
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Erica Bobrow Skills

Marketing Public Relations Brand Development Nonprofits Management Social Media Marketing Photoshop Marketing Strategy Marketing Communications Graphic Design Training Community Outreach Editing Media Production Production Managment Digital Marketing Web Design User Interface Design Microsoft Excel Creative Services Customer Experience Volunteer Training Interactive Entertainment Inspiration Visualization Software User Experience Sales Project Coordination Fundraising Graphics Mailchimp Office Administration Powerpoint Microsoft Office Microsoft Word Counterpoint Warehouse Control Knowledge Management Health Policy Programming Html Document Coding Article Writing Contact Centers Constant Contact Smartsupport Customer Relationship Management Research Incident Management Database Administration Knowledge Base

Frequently Asked Questions about Erica Bobrow

What company does Erica Bobrow work for?

Erica Bobrow works for El Dorado County Public Health

What is Erica Bobrow's role at the current company?

Erica Bobrow's current role is Administrative Assistant.

What is Erica Bobrow's email address?

Erica Bobrow's email address is el****@****ink.net

What skills is Erica Bobrow known for?

Erica Bobrow has skills like Marketing, Public Relations, Brand Development, Nonprofits, Management, Social Media Marketing, Photoshop, Marketing Strategy, Marketing Communications, Graphic Design, Training, Community Outreach.

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