Erica Born Email & Phone Number

Minneapolis, MN, US

Eden Prairie, Minnesota, United States

Eden Prairie, Minnesota, United States

Chanhassen, MN

- Support co-workers to create a positive team atmosphere while simultaneously carrying out independent tasks - Exceed customer expectations with service and entertaining restaurant experience- Sell company promotions and special offers- Master and utilize the POS system for all customer transactions- Practice the utmost confidentiality with sensitive.

Brainerd, MN

- Exceed customer expectations with uncompromising table service- Foster a positive work environment that forms professional relationships with co-workers- Work effectively as a team member while following through on independent tasks - Utilize a POS system for all customer orders and transactions- Create a welcoming, entertaining environment at lakeside.

Brainerd, MN

- Master and utilize a POS system to carryout customer transactions- Create a positive experience for guests at lakeside restaurant- Resolve customer complaints- Maintain organization while multitasking in a fast-paced environment - Provide uncompromising customer service

Duluth, Minnesota Area

Coordinated a community garden project to improve signage for a variety of plants in the garden: Northern White Cedar, Lowbush Blueberry, Sweet Grass, and others. Using Adobe InDesign, created the new signage after collecting plant information including harvest and bloom dates, identification, and how the plant is used. I also created promotional material.

Duluth, Minnesota Area

Using the software RecTrac 3.1, conducted registration for students, staff, and community members for a variety of events, passes, and memberships. This required competency in fiscal transactions and the ability to manage up to $70,000 in revenue during a single day. Other responsibilities included training new hires, clear communication with department.

Duluth, Minnesota Area

Worked independently under the mentorship of Dori Decker. Filmed, edited, and produced a variety of informational and promotional videos. This position also required collaboration with coworkers to effectively manage social media accounts and market events.

Duluth, Minnesota Area

Oversee the rock wall while facilitating groups, managing risk factors, and creating an inclusive environment. I kept inventory of 94 items at every shift and maintained the safety of climbing equipment.

Duluth, Minnesota Area

During the After-school Program at the Gary New Duluth Recreation Center, I implemented CATCH Kids Club for children ages 6-13. Associates and I also created and monitored activities that encouraged physical activity, problem solving, and getting outside.

Duluth, Minnesota

- Greet guests and manage a 2+ hour wait list- Record inventory of retail and ensure products are well presented- Utilize POS system to for customer orders and retail purchases- Maintain a clean, organized entrance space for guests

Duluth, Minnesota Area

Created and published promotional material for community event BusBikeWalk month. Promotional material included printed posters, ads, and social media graphics.

Bachelor Of Applied Science - Basc, Public Health Education And Promotion, Senior

Study Abroad, Public Health, Senior