Erica Buenrostro Email & Phone Number

Arlington, Texas, United States

Mansfield, Texas, United States

Analyzed data from various sources to identify trends in order fulfillment processes, material availability, and labor utilization. Collaborated with other departments such as Purchasing, Quality Assurance, Engineering, Shipping and Receiving. Identified areas for improvement within the production process and developed strategies for implementation. Managed incoming orders and ensured that they were fulfilled on time according to established procedures. Created reports detailing the status of current projects and provided updates to senior management team members. Maintained accurate and up-to-date records of production activities to ensure efficient operations.

Stockton, California, United States

• Organized and led kickoff and status meetings to communicate project expectations prior to project execution.• Led meetings to detail project milestones, brainstorm ideas and determine appropriate techniques to manage tasks.• Identified project needs such as resources, staff and finances by reviewing project objectives and schedules.• Monitored costs incurred by project staff to identify budget issues.• Provided clear direction to internal teams, setting expectations and due dates for deliverables.• Managed email accounts by responding to messages and initiating email conversations with colleagues.• Coordinated calendars by scheduling meetings with appropriate parties and confirming availability.• Prepared travel arrangements and coordinated logistics for traveling internationally.• Assisted with the development and implementation of executive policies.• Managed high priority and confidential information.

Stockton, California

• Addressed customer complaints and provided satisfactory solutions through procedure changes.• Cultivated strong client relationships through proactive communication and problem-solving.• Maintained knowledge of company products and made recommendations based on client needs and prices.• Reviewed account activity reports to identify opportunities to increase sales or retain existing customers.• Updated client information, contract changes and product prices in company databases.• Generated leads and located opportunities for market expansion and business growth.• Identified up-sell, cross-sell, and renewal opportunities to improve customer satisfaction and increase profits

• Developed and maintained filing systems for confidential documents, emails, spreadsheets and other materials.• Actively collaborated with senior leadership to develop efficient office processes and procedures.• Assisted with event planning by making travel arrangements and reserving venues when necessary.• Demonstrated proficiency in calendar management, scheduling and coordinating executive-level meetings.• Proofread and edited executive documents and communications.• Managed executive email accounts by responding to messages and initiating email conversations withcolleagues.• Efficiently managed incoming and outgoing calls while exercising discretion when handling sensitiveinformation.

California, United States

• Liaised with solutions manager to drive seamless operations and execution. • Collaborated with internal teams’ subject matter experts to resolve solutionissues.• Performed cost-benefit and needs analysis to meet existing and Potentialcustomer needs.• Tracked, investigated and resolved customer questions and issues ofvarying complexity by phone, email and in-person.• Utilized vendor-provided devices and accommodations to improve productknowledge and understanding.• Diagnosed complex network problems by gathering information frommultiple sources.

• Maintained and updated employee records to support accuracy and compliance• Assisted with recruitment and interview processes to develop pipeline candidates for employment.• Contributed to creating and implementing employee training programs. • filed papers and documents into employee files.• Supported day to day operations of HR functions and duties• Conducted training seminars for employees about company policies,procedures, and best practices for positions.• Provided administrative support to managers by scheduling meetings, arranging conference calls and taking notes during meetings.

Master Of Business Administration - Mba, Business Administration And Management, General, Masters Program

Bachelor Of Applied Science - Basc, Criminal Justice/Law Enforcement Administration, Graduated

Associate Of Arts And Sciences (Aas), Criminal Justice

Education record