Erica Carpenter

Erica Carpenter Email and Phone Number

Director Operations and People @ Panther
Austin, TX, US
Erica Carpenter's Location
Austin, Texas, United States, United States
Erica Carpenter's Contact Details
About Erica Carpenter

Erica Carpenter is a Director Operations and People at Panther. She possess expertise in marketing, management, event management, customer service, event planning and 31 more skills. Colleagues describe her as "Erica is a smart lady with a warm, personal style and a can-do attitude. She would be an asset to any business or individual seeking someone who is well-spoken, sincere, and authentic. I enjoyed working with her a great deal and recommend her highly!", "Erica is a fantastic team player! I have been very fortunate to have had the opportunity to work with Erica through CSA. From day one she was helpful, kind and extremely professional. You would never have known how many things she actually had going on (which was a lot) because she made it all look effortless. Tight deadlines are inevitable, but Erica always managed to stay calm and focused under pressure and in turn solve any issues that arose. I would HIGHLY recommend Erica to anyone I know or otherwise!", and "I worked with Erica on several occasions from big conferences to client meetings. Her ability to deliver her knowledge of the products was impeccable. She is a great team player, and knows how network multiple groups together so everyone wins in the end. A true pleasure to work with. She will be a great asset to any team."

Erica Carpenter's Current Company Details
Panther

Panther

View
Director Operations and People
Austin, TX, US
Website:
panther.com
Employees:
270
Erica Carpenter Work Experience Details
  • Panther
    Director Operations And People
    Panther
    Austin, Tx, Us
  • Panther
    Director Operations & People
    Panther Aug 2024 - Present
    San Francisco, Ca, Us
  • Panther
    Manager, Operations & People
    Panther May 2024 - Aug 2024
    San Francisco, Ca, Us
  • Panther
    Executive Business Partner
    Panther Jan 2024 - May 2024
    San Francisco, Ca, Us
  • Panther
    Executive Assistant To Chief Executive Officer
    Panther Nov 2022 - Jan 2024
    San Francisco, Ca, Us
  • Panther
    Executive Assistant To The Vp People & Vp Marketing
    Panther Feb 2022 - Feb 2023
    San Francisco, Ca, Us
  • Eventual Millionaire
    Operator
    Eventual Millionaire Mar 2020 - Nov 2020
  • Lendup
    Head Of People Operations
    Lendup Jan 2019 - Jun 2020
    Oakland, California, Us
  • Lendup
    People Operations Business Partner
    Lendup Jul 2018 - Jan 2019
    Oakland, California, Us
  • Y Combinator
    Executive Assistant To Ceo
    Y Combinator Sep 2015 - Jul 2018
    Us
  • Secret, Inc.
    Operations Manager
    Secret, Inc. Jun 2014 - Oct 2014
  • Facebook
    Executive Assistant
    Facebook Jun 2013 - Jun 2014
    Supported two executives; Head of Media Partnerships and Head of Operations. Managed schedules, heavy email, expenses, travel, side projects and day to day operations. Led relocation and space planning for 300+ employees. Planned and executed a three day off-site for the Global Media Partnerships team of 200.
  • Gap Inc./Gap
    Executive Assistant
    Gap Inc./Gap Sep 2012 - Jun 2013
    New York, Ny, Us
    Supported EVP of Human Resources and VP of Talent Acquisition. Helped leaders prioritize their workload and break it into actionable tasks with set timelines. Assisted HR generalists with reviews and other confidential matters. Partnered with recruiting coordinators to manage and enhance the candidate experience.
  • Cindy Solomon & Associates
    Business Operations
    Cindy Solomon & Associates Aug 2010 - Aug 2012
    Supported the CEO; Cindy Solomon. Helped create a 3 day train the trainer program for Alaska Airlines Customer Service team, assisted initial training of the senior leadership team. Managed day to day business operations and a small staff team while the CEO traveled ten months out of the year. Conducted research for future projects, speeches and books. Oversaw logistics for all keynote speaking engagements. Managed book sales, printing and publisher relationships.Proofread documents including new books to be published and training materials for clients.Recruited, hired and onboarded employees.Took notes and time in board meetings and client calls and prepared follow up correspondence and action items.Led a marketing initiative to redesign company brand/website, collateral, etc.
  • Smart Caregiver Corporation
    Business Operations / National Sales Manager
    Smart Caregiver Corporation Aug 2009 - Jul 2010
    Managed the office of the CEO. Planned the agenda and ran staff meetings.Managed the customer service and warehouse departments. Managed all recruiting efforts; including sourcing, interviews and hiring. Managed sales throughout the US and Canada, identifying, contacting and acquiring new accounts.Pitched private labeling to large distributors, including a company listed in Fortune 500’s top 10.Attended trade shows with our largest distributors and taught their sales teams how to sell our products.Provided in service training, workshops, and presentations throughout the US and Canada.Managed inventory, order fulfillment and shipping logistics with our factories in China.Implemented a sexual harassment training program.
  • Smart Caregiver Corporation
    Logistics Coordinator And Sales Operations
    Smart Caregiver Corporation Jan 2007 - Aug 2008
    Managed day to day office operations. Developed a detailed training manual for the customer service department. Implemented a sexual harassment training program.Account manager for the company's 20 largest distributors. Processed light accounting using QuickBooks.Successfully transitioned the company from faxed PO’s to EDI software, allowing for a much more efficient ordering process. Organized the warehouse and streamlined the shipping line, increasing the number of packages shipped by 15% a day. Implemented inventory audits to achieve maximum return on investment.
  • Rosen'S Eastside Grill
    Restaurant Manager
    Rosen'S Eastside Grill Oct 2002 - Oct 2006
    Planned, coordinated and managed special events. Interviewed, hired and trained all front of house staff. Managed bar inventory.Managed scheduling, approved and processed payroll for a team of 30. Utilized daily sales reports and weekly food cost and payroll reports to ensure monthly profit/loss goals were met.Completed timely payment of invoices according to vendor contracts and Food Division Best Practices.Provided ongoing coaching and recognition to increase team’s performance.Created an onboarding program and safety manual to ensure the team is trained on and follows safe work practices.Monitored and documented employee performance, and delivered employee performance reviews.Successfully transitioned staff through an abrupt ownership change.

Erica Carpenter Skills

Marketing Management Event Management Customer Service Event Planning Sales Social Media Recruiting Administrative Assistance Microsoft Office Social Media Marketing Powerpoint Fundraising Public Relations Nonprofits Microsoft Powerpoint Act Crm Human Resources Start Ups Leadership Non Profits Onboarding Training Zendesk Interviewing Project Management Team Building Time Management Budgeting Hiring Customer Relationship Management Entrepreneurship Employee Training Organizational Development Account Management Payroll

Frequently Asked Questions about Erica Carpenter

What company does Erica Carpenter work for?

Erica Carpenter works for Panther

What is Erica Carpenter's role at the current company?

Erica Carpenter's current role is Director Operations and People.

What is Erica Carpenter's email address?

Erica Carpenter's email address is er****@****inc.com

What is Erica Carpenter's direct phone number?

Erica Carpenter's direct phone number is +165072*****

What skills is Erica Carpenter known for?

Erica Carpenter has skills like Marketing, Management, Event Management, Customer Service, Event Planning, Sales, Social Media, Recruiting, Administrative Assistance, Microsoft Office, Social Media Marketing, Powerpoint.

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