Erica Diggle Email & Phone Number

Remote

As an implementation manager, I build strong and lasting relationships with key customers, work closely with the implementation consultants and own the overall communication. I ensure the customer has responses to all questions, has the correct resources available and meets their implementation timelines. I am also responsible for keeping the customer, Head of Implementation and team up-to-date with regular check-ins as we progress through the implementation journey. Building strong relationships with my customers and ensuring a successful launch of their intranet solution is my top priority.

New York, New York

My position requires expertise in the use of the STAQ product, which automates and unifies reporting and data from 400+ platforms across the ad technology landscape, and presents it in a graphical UI as well as pushing it to client Business Intelligence, Operations tools and Data Warehouses.My primary responsibility is to lead new clients through their implementation and usage of the STAQ product. As a highly consultative position for the new client, my primary goals are usually to gain efficiency in their ad operations through reporting automation, while building their data sets in STAQ to gain insights.

Greater New York City Area

Liaison, named to Glassdoor’s 2017 Best Places to Work, offers the following: A place to work with fun, smart, collaborative and driven people. Our SaaS based admissions management software and services helps millions of students take the next step in their academic career and is utilized by over 5,000 academic programs!!

Peekskill

Sales & Marketing Representative

St. Petersburg, Fl

• Partners with the Sr. Advisor Consultant to provide support for territory management by scheduling appointments via phone and email with financial advisors.• Work with the Sr. Advisor Consultant to meet value-added call expectations. Ensure the Sr. Advisor Consultant is booked 2-3 weeks out on their calendar.• Utilize segmentation and lead reports from the Sr. Advisor Consultant and Divisional Sales Partners to book and confirm Sr. Advisor Consultant appointments with financial advisors to help meet and/or exceed the quarterly target number of booked meetings. Manage organization and coordination of promotional support for meetings and campaigns.• Provide ongoing administrative assistance such as securing venues for meetings, completing expense reports, coordination of client appreciation seminars or cluster meetings involving multiple financial advisors, etc.• Provide general office support such as ordering gifts or literature. Order and maintain appropriate levels of office supplies including hypothetical materials.

Clearwater, Fl

* Performed all clerical and administrative duties for the assigned sales department and or sales team * Performed sales order processing * Processed orders, promo requests and quotes. * Ran reports, data entry, promo requests, email follow up, database management, order tracking * Managed routine inbound and outbound sales calls in order to quote prices and place orders for product and services to ensure daily and quarterly sales goals are met * Answered customer questions on pricing, availability information on products, and any shipping or service issues related to placed orders at a functional level, may require assistance * Handled issue resolution such as shipping / stock, promotional adjustments Requires functional level of interpersonal skills * Maintained daily transactional engagement with the customer and internal partners * Represented Tech Data professionally in daily interface with business partners/customers.

Tampa, Fl

* Managed all records in CAMFI of new bar complaints* Maintained records of all bar discipline cases and making them accessible to the public* Annually sorted records not resulting in discipline* Office Administration Duties*Worked with investigators to research bar discipline cases