Erica Cepeda is a Social Media Manager | Digital Marketer | Content Creator | Social Media Strategist at Freelance. She possess expertise in customer service, leadership, marketing, insurance, microsoft office and 29 more skills. Colleagues describe her as "I've worked with a lot of professionals in my lifetime, but none like Erica. Erica does it all, from being a great copywriter, social media expert, marketer, project manager to collaborating with you so anything you do is successful. Erica is a superstar! Besides all of these great traits, Erica demonstrates true passion in everything she does and you know it when you work alongside her because you always finish first if she's on your team. I've had the pleasure of working with Erica for the past three years and I have learned many things from her. From learning new ways to utilize our social media platforms to draw in marketing leads to leaning on her for copywriting recommendations—Erica has always been there ready to help no matter the time of day. Erica has even taught me new ways to look at external marketing efforts I've been in charge of that would bring in more leads and close them utilizing her recommendations. And, they've worked! Even when she is busy managing her own marketing and social media projects, I know I can count on her to help me. I am particularly impressed by how Erica manages all her projects with ease and stays one step ahead of the entire work game and the competition. I consider myself quick and efficient when it comes to my work, but Erica, in my words, is better. Erica continues to amaze me because even though I am quick, she's faster, more efficient, and does it with grace. You will never see her flustered or overwhelmed, and if she is, you will never be able to tell. I have enjoyed working with Erica and even with my most recent move within our company, I still lean on her sometimes for guidance because I know she comes with experience and the same dedication that I have when it comes to our career. Erica would be a great addition to any team, but right now she's leading our company's social media efforts and making great strides bringing in leads and telling our story in the most positive light to the world. I have no doubt that with her new role as Social Media Manager that she will succeed and do bigger and better things here at SWBC. Upper management places a lot of responsibility on her and she takes it, runs with it, and always does an awesome job. I see big things for Erica and her hard work will get her there in no time. "