• Manages the development, implementation and administration of compensation programs.• Monitors the effectiveness of existing compensation practices and recommends changes that are cost-effective and consistent with compensation trends and corporate objectives.• Provides advice to corporate staff on pay decisions, policy interpretations, and job evaluations.• Designs creative solutions to specific compensation-related programs and incentive plans.• Develops techniques for compiling, preparing and presenting data.

Plan administration• Coordinate the end-to-end global sales incentive compensation (IC) program management• Partner with other departments, including Finance and HR, to establish the process, procedures, and adequate controls around the collection of data and system feeds that occur in the Incentive Compensation Management (ICM) system• Vendor Management for the cloud-based SAP/Callidus Incentive Compensation Management (ICM) system, including the adjustments needed as global plans are changed• Lead the team of IC Analysts to address questions regarding IC plans, perform risk management as needed to resolve issues and develop appropriate solutions to resolve exceptions to policies• Provide functional support of the Callidus Commissions application to field sales, assisting with training and navigation for web-based reports, high-level field sales management overviews, etc. • Act as the SME for IC applications and reporting functionality, liaise with outside agencies (i.e. IT systems consultants and data providers) to provide and/or obtain data needed to conduct IC development and managementPlan creation and deployment• Partner with sales management to design, develop, implement and support global sales IC plans that support BEC-LS’s strategic objectives• Collaborate with Human Resources and Finance to ensure sales IC plans are in alignment with overall compensation, within company guidelines, and industry benchmarks• Develop all documentation (i.e. individual IC plans and presentation decks) required for presenting plans to sales and senior management teams• Deliver global sales IC training and communication for sales leaders and employees• Manage the new-hire and plan-change uploads for sales commission plan creation and distributionProcess Improvement• Deployment of IC system enhancements, develop and deliver sales training for policy, and year over year plan component changes• Build IC dashboards and reports (plans performance)

Drove performance and effectiveness of the Developed Markets (North America & Europe) Life Sciences sales organization through daily management and Incentive and Compensation activities.Supported the Developed Markets Sales Operations team by providing analytical and organizational assistance.• Developed and maintained daily sales management systems, including DOMO• Tracked sales KPIs using software tools to improve the accuracy of the sales funnel and forecast• Ensured data integrity, continuous improvement of the tools, and increased user acceptance• Tracked performance against metrics• Used daily sales management tools to identify opportunities to optimize revenue and profit• Identified indicators of sub-optimal performance and recommended corrective measures• Spearheaded the yearly Incentive Compensation planning process which includes IC plan development, territory alignment, and quota setting and performs sales incentive calculations• Performed other related duties as assigned to support the needs of the Sales Operations team

• Independent Consultant of Pure Romance by Erica Chism• Team R$VP Onboarding Trainer (January 2019 - present)• Certified Sexual Health Promotional Professional (October 2020)• 2020 Future Leader Graduate/ Future Leader Alumni (February 2020)• 2021 World Conference Trainer for Diversity and Inclusion (March 2021)• Corporate Product of the Week contributor 2021 (May 2021)

• Conducted consultative selling of dental software delivered via phone, email, and demos• Lead a team of LGAs (1-3) whose responsibility was to call, qualify, and schedule demos• Maintained Microsoft CRM database to manage pipeline, enrollment, and sales goals

• Stimulated Medline brand growth and savings opportunities for a set territory of Prime Vendor accounts• Aligned with teams of corporate sales specialists and managers as a direct resource• Conducted data analysis on current spend vs. opportunities for Medline spend• Constructed customer Business Reviews based on contractual agreements and customized sales data• Strategized gross margin improvement in low performing accounts• Deployed implementation efforts on new business for Medline brand item conversions• Created competitive cross referencing from competitor brands to Medline brand• Completed savings analysis and price quoting per contractual savings and targeted margins• Coordinated sample ordering and demo sourcing with product managers• Planned product fairs and vendor events for Prime Vendor customers

• Created, audited, and delivered monthly performance reports for VPs, SVPs, DMs, and specialists• Calculated formula worksheets for Quarterly and Annual bonuses per individual payletter• Maintained responsibility for the integrity and continuity of account lists, source documents, and financial adjustments• Assisted and answered questions from sales management regarding reporting and compensation formulas• Completed ad-hoc projects, research, and reporting as needed per sales compensation management

• Grew K-12 account sales by building personalized B2B relationships at district and campus levels• Secured and negotiated contract bids at the district level and set pricing per margins and volume• Increased share of wallet (SOW) >5% in strategic product categories via analysis of prior sales metrics• Achieved monthly net sales goals of $300,000 to $600,000 with gross profit margin targets of 25% to 50%

• Part-Time Beauty Artist for Benefit Cosmetics vendor counter and Brow-Bar• Built clientele loyal to the Benefit Cosmetics brand and Macy's store location via makeup artistry and sales skills• Increased sales via 1-1 demonstration and application lessons• Utilized "Traffic Stopping" to book esthetician appointments, client lessons, and product demosAccomplishments:• Regularly exceeded monthly net sales goals by 125%+• Completed Benefit Cosmetics company training courses• Magic Seller recognition from Macy's store managers• Macy's Cosmetics Department Awards, included:- January 2012 Highest Sales Volume vs Goal 366.3%- Feb 2012 Highest Average Sale vs. Goal 123.3%

• Gained first-hand experience with setup of a small business in Illinois; IDOR, name registration, etc.• Managed print vendors and online media vendors on behalf of clients.• Provided customized graphic design, styling, and print solutions for individuals, businesses, and organizations seeking printed media and apparel in scalable quantities for affordable prices.• Designed and printed quantities as minimal as needed using your design file or one created for you.• Specialized in creating unique logos or images to represent your event, business, or personality.• Produced websites, Facebook pages, customer Facebook tabs, Twitter and YouTube setup, JPG/PNG/ GIF images, photoshop files, Adobe PDF files, various printed materials, and more• Chism Custom Design catered to the entrepreneur with start-up marketing needs, organizations and groups seeking materials for events or celebrations, and individuals seeking personalized items or in unique gifts.

• Local and national branding of the first direct sales airbrush cosmetics for home and professional use; Stream Cosmetics is the direct sales division of the Luminess Air corporation• Content development and Search Engine Optimization (SEO) for marketing resources and social media• Built a nationwide effective sales force as a first line distributor in the Stream Cosmetics company• Train and mentor a nationwide team utilizing face-to-face, teleconference, and webinar events• Directly recruited over 65 distributors with a total team of 150+ distributors to achieve Beauty Manager• Awarded for Top Sales directly from the CEO and Founder Sean Mehta consecutively in 4th quarter 2010• Profiting from the direct sales of products, as well as team sponsorship commissions• Airbrush makeup and tanning system demonstration, marketing, and sales at events• Created marketing/PR campaigns, including new product introductions and recruiting• Recruited a nationwide team of independent distributors through information and persuasion• Freelance sales for Stream's parent-company Luminess Air for their 2010 Ulta in-store tanning product launch

• Direct Sales of AVON cosmetics, skincare, jewelry, and apparel • Participation in area training meetings as a guest trainer for web tools and product demonstrations

• Met with marketing, operations management, and sales teams, at all levels, to understand goals and data sources, and help establish benchmarks and metrics. Identified appropriate data to investigate• Provided proactive trend analysis recommendations for strategic planning and marketing initiatives• Designed, compiled, and improved marketing / business metrics to provide operational and strategic information including but not limited to: market segmentation; volume trends by customer and category; sales history, including cycle times, cost of sales, and conversion rates; and marketing campaign performance including ROI analysis, cycle times, lead quality, and cost of sales• Identified and resolved data integrity issues that affect the development of the marketing plans• Developed presentations explaining the business performance in sales and marketing departments• Managed external, third-party lead generation and lead qualification vendors and partners• Organized campaign management and tracking, including ad source/ promo coding (i.e. email campaign, print, etc.)• Monitored reporting for website usability and search engine optimization (SEO) including Google Analytics• Liaison for the Marketing and Sales departments with Project Management office for Client Relationship Management (CRM) system implementation, calibrations, and updates• 20% Cost Per Enrollment reduction via moving lead generation management in-house from aggregators• Eliminated $750k in outsourcing costs by creating an in-house lead qualification team with an auto-dialer• Reported directly to the Vice President (VP) of Marketing with a dotted line to the Vice President (VP) of Enrollment(Second Quarter 2009 Cardean Learning Group executed companywide downsizing due to changes in the for-profit education industry driven by new educational lending practices and the economy. This included Marketing positions being eliminated.)

• Reported directly to the Vice President (VP) of Enrollment• Managed external vendors and partners, including rapid on-boarding, testing, and invoice verification• Campaign management and tracking, including ad source/ promo coding (i.e. email, print, etc.)• Developed and analyzed key data metrics to determine standards and establish quality expectancy• Monitored and calibrated daily lead flow from all channels to meet budgeted goals for cost and ROI• Flexible multitasking utilizing telecommute, web-conference / webinars, and IT networking technology (Lateral promotion to Marketing Analyst Manager November 2008 to report directly to the Vice President of Marketing)

• Reported directly to the Vice President (VP) of Enrollment• Custom sales reports and forecasts for executive team members• Department subject matter expert on process, CRM application, and student life-cycle in the enrollment process• Worked with the Enrollment trainer to provide statistical feedback and reporting of metrics on staff performance• Campaign management and tracking, including ad source/ promo coding (i.e. email, print, etc.) within the Enrollment Department• Developed and analyzed key data metrics to determine standards and establish quality expectancy for the sales team• Monitored and calibrated daily lead flow from all channels to strategically distribute leads to the admissions team• Flexible multitasking utilizing telecommute, web-conference / webinars, and IT networking technology (Lateral promotion to Marketing and Enrollment Planning Manager with expanded responsibilities related to Marketing as well as Sales in October 2007)

• Developed and implemented a formal Quality Assurance program within the Sales / Enrollment Department• Established methods for tracking and reporting Quality Assurance metrics including CRM use, call quality, and compliance with accreditation utilizing call recording and Client Relationship Management software• Managed Enrollment Coordinators to audit student enrollment process and verify required documentation• Formulated and maintained quality control objectives and calibrated production procedures to meet them• Utilized CRM system workflow and audit features to automate the monitoring of work activities• Analyzed and resolved work problems/ defects to maximize quality and reliability and to minimize costs(Promoted to Business Planning and Analysis Manager November 2006)

• Recruited and enrolled online students for undergraduate degree, graduate degree, and graduate certificate programs• 97% Student Retention from Enrollment to Start and high customer satisfaction ratings• Successfully recruited students for regionally (HLC) and nationally (DETC) accredited programs• Schools included Cardean University and Ellis College of NYIT (now Ellis University)• Business to Business (B2B) and direct recruiting of students(Promoted to Quality Assurance Manager January 2006)

• Developed creative recruiting resources and networking activities to attract qualified temporary employees• Opened two on-site branch operations with internal salaried staff members• Managed staff to complete all necessary contractor screening to ensure their qualifications meet open positions (i.e. interviews, reference checks, skills testing, background checks, etc.)• On-site branch operations generated over $ 4.2 million in revenue and sales in the first year of operation• Increased L.I. client’s production efficiency to 127% in Oct. 2001 via skill retention and process(Alert Staffing, once the 2nd largest M/WBE staffing agency, was corporately based in Culver City, CA under CEO Victoria Lowe. Alert Staffing has since restructured and dissolved)

• Managed 42 employees within the four areas of the Converting department• Medical packaging and printing; including bags and pouches• Transitioned $1.5 million of new products and volume from an eliminated facility• Safety Champion/ Chair of the Plant Safety Committee• Managed second (2nd) shift production team(Recruited by Alert Staffing to benchmark and launch their new Light Industrial Division December 2000)

• Supervised 30+ assembly employees in a three-team area of the trim department for GM automotive assembly• Implemented the Quality Andon System (QAS) of competitive manufacturing• Achieved the first GM Truck Group plant ISO 9002 certification(Moved to Chicago June 1999 to pursue personal endeavors and marriage)