Erica Daigneau Email & Phone Number

Richmond, Va, Us

• Facilitated logistics and served as a producer in building an alternative insurance solution program (captive)• Maintained close to 100% client retention• Risk growth of 500%/Premium growth of 1,000%• Obtained, analyzed and reviewed insurance quotes for annual renewals• Negotiated insurance terms with insurance carriers• Maintained accounting and billing with insurance carriers• Prepared insurance proposals for annual renewals for our customers• Analyzed and brokered various insurance policies: builder’s risk, flood, earthquake, commercial property, commercial general liability, umbrella, cyber security, professional liability, crime, employment practices liability, worker’s compensation, directors and officers, wind deductible buy down, and commercial auto • Reviewed management and construction contracts for proper hold harmless language• Cultivated professional relationships to establish long-term profitable partnerships• Maintained customer retention and consistently provided high level of service• Production oriented, establish and analyze loss trends, market analysis• Part of leadership team/made executive decisions about company• Provided quality control and established office operations• Communicated with higher level executives of insurance companies related to the program• Presented market and loss trends, financial results and insurance highlights annually to owners in the program• Initiated and organized paperless file management system• Reviewed financial investment portfolio• Maintained continuing education requirements for property & casualty broker license• Focused on market trends and insurance market changes for effective production• Delivered a high level of support to employees and supervised their work• Employee training and development• Participated in hiring of staff • In summary, my responsibilities consisted of those similar to Chief Operating Officer with a production and service focus

• Processed insurance certificates and binders• Processed necessary insurance changes to policies• Reviewed executed policy endorsements for accuracy • Allocated insurance premiums• Reconciled loss data monthly for claims• Processed customer invoices• Processed and reviewed cessions with reinsurance carrier• Maintained claim loss spreadsheet for tracking insurance claims• Experience in reporting/following up on claims/communicating with claims adjusters and supervisors• Reconciled monthly accounting reports• Coordinated annual conference for client meeting