Erica D. Email & Phone Number

Onshore team lead to engage and support merging major financial companies in integrating UiPath tool using Agile philosophy. Led up to 6 teammates; supported up to 15 teammates. Train team to grow their skills and collaborate for stronger performance and independence.Engage in code reviews across the team and make recommendations based on requirements and best practices. Alert to potential issues in the design or current state of the automation when identified. Leverage TFS for version control of the code.Identify and offer suggestions for robust operations and automations, and encouraging a thought-provoking environment to create best results for projects, meeting goals and SLAs.

Subject Matter Expert for a complex, high-volume transaction RPA project that led to an estimated annual cost savings of over $336,000 for the client. Co-owned an expedited breakfix that resolved a $2 billion backlog in payments.Provide high-priority support for observations found in production or questions from the business including root-cause analysis, code change or Orchestrator configuration update, and defining scope of breakfixes as required.Configure project folders in Orchestrator by provisioning robots and assigning machines. Uploading packages and libraries to development and test environments, and creating processes, queues, storage buckets, assets, etc for the automation to be tested.Catalyst for roadblock resolution and goal achievement benefiting customers and leadership.

Support deployment of new automations, enhancements, and breakfixes based on the RE Framework dispatcher performer structure as outlined in the UiPath tool trainings, with heavy enfaces on queue triggered performers. Automations include work in web applications, desktop applications, mainframe, Citrix environment, and OCR.Research, design, develop, test, implement, document and present Proof of Concepts, Use Cases and solutions resulting in streamlined productivity across multiple departments.Provide status on automation improvements for transparency and tracking using a value stream mapping style Agility tool.

• Instrumental in the planning and facilitation of the launch of the first two Regional Distribution Centers (RDCs) of a large European-based retail company to cultivate a multi-million-dollar revenue stream from mid-atlantic stores.• Enabled the continuing operations of 56 stores, managing and assisting with 2500+ items, assortment valued at $11+ million in retail spend across 2 RDCs.• Manually calculated forecast to replenish stock levels using lean methodologies to reduce write-offs and optimize availability to the customer.• Reconfigured incorrect procurement cycles in SAP by considering LTL (Less than Full Truck Load) delivery schedules, resulting in just-in-time delivery of consumer products. • Identified overstock thru data mining and analysis to implement price reductions in a proactive initiative to sell thru stock before expiration, resulting in reduced and eliminated write offs.

Troy, Michigan, Us

• Collaborated with design engineers, manufacturing engineers and program managers to maintain approximately 25+ manufacturing Bill of Materials (BOMs) for assigned programs.• Staffed tasks in Product Data Management system based on program codes and commodities. Maintained and improved staffing matrix for workflow efficiency across multiple functions.

Raleigh, Nc, Us

• Processed and updated over 100 Purchase Orders (POs) per day to efficiently ship materials.• Resolved 40+% of department’s daily past due orders and receiving discrepancies.

• Ensured production lines were supplied with direct materials valued at $9+ million in commodity spend to meet manufacturing schedule, negotiating delivery schedule as required.• Developed and maintained an ongoing relationship with 37 domestic and international suppliers to measure performance, outline strategies for improvements, and drive improvement to achieve goals.

• Instrumental in six sigma methodology that reduced raw inventory by $5 million. Eliminated $980,000+ in non-production inventory.• Developed and maintain excel-based, macro driven scorecard to monitor supplier cost, delivery, and quality performance. Increased department’s operational efficiency by 30%.• Optimized MS Office applications to streamline, automate, and amend gaps in Supplier Change Request process; initiated the project by designing a process map to Define, Measure, Analyze, Improve, and Control (DMAIC) the procedure. Cycle time was reduced by 50%. • Developed tool that identifies the cost of raw materials per BOM for ease in decision making.

Raleigh, North Carolina, Us

• Optimized 10 weeks per quarter in research by compiling a total vendor report assessing each supplier’s financial stability. Streamlined this process for future quarterly reports.

B.S., Business Administration

Education record