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Provides necessary education and materials to managers and employees including workshops, manuals, employee handbooks, and standardized reports.Manages the development and maintenance of the Human Resources sections of both the Internet, particularly recruiting, culture, and company information; and Intranet sites.Develops relationships with Job Boards to increase recruiting needs and lower recruiting costs.Handles and creates applicant tracking software to improve recruiting procedures.Recommends recruiting ideas and tips to managers in need of increased results.

Our goal at Leverage Done Wright is to give you the support you need so you can be in front of your clients doing income-producing activities to achieve your goals.

• Operations /Administrative Manager (for Team) • Listing Manager (Listing to Contract) • Transaction/Escrow Manager (Contract to Close) • Advertising/Marketing Coordinator • Brand Development & Launch Coordinator

Screens, interviews, and matches prospective employees for employment in executive or senior management positions. 1. Business development: Building relationships with Manager, Directors, VPs meeting in person to learn their hiring needs2. Recruiting: after really, truly understanding what the client is looking for, using a variety of resources to find candidates for the client to interview.

• Boosted office account usage by 75% by increasing efficiency of recruitment and reporting.• Defined project deliverables and monitored status of tasks.• Drafted action plans and led meetings with department executives to review project status and proposed changes. • Delivered status reports to stakeholders for budgeting and planning purposes. • Collaborated with cross-functional teams to draft project schedules and plans.• Monitored team progress and enforced deadlines. • Served as the single point of contact for project scheduling and changes. • Developed slideshows and other forms of media to present project progress to the executive team.• Developed new analytics tool to allow senior management to understand the impact of each project. • Managed the road map for product design and development.• Implemented new payment API for company-wide deployment and integration with third parties. • Updated, modified and expanded existing software programs. • Trained management, administration, data entry and user personnel.• Implement and tested enhancement feature requests to enhance product functionality. • Resolved end user issues by establishing workarounds and solutions and by debugging and creating defect fixes.• Created a new and innovative integrated content management system.• Created new account, reset passwords and configured access for users. • Troubleshoot hardware issues and worked with service providers to facilitate repairs.• Developed and maintained technical expertise in ATS and CRM platforms.• Developed documentation for common processes for both support staff and end-users.• Assisted end users with technical issues via email, webinars and telephone.• Trained new employees and explained protocols clearly and efficiently.

• Provided support for CEO and sales team in managing operation work flow.• Successfully established effective systems for interview retention by creating databases for daily correspondence tracking.• Standardized department filing system to increase efficiency. • Improved communication efficiency as primary liaison between departments, client and vendors.• Arranged appropriate travel, visas, agendas, necessary contacts and country information.• Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.• Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.• Designed electronic file systems and maintained electronic and paper files.• Handled all social media and website inquiries.• Served as central point of contact for all outside vendors needing to gain access to building.• Posted open positions on job sites, company websites and social media websites.• Organized files, developed spreadsheets, faxed reports and scanned documents.• Created weekly and monthly reports and presentations.• Managed the day-to-day calendar for the company’s senior director.• Received and screened a high volume of internal and external communications, including email and mail.• Managed daily office operations and maintenance of equipment.• Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.• Maintained and coordinated VP and senior management vacation, day-to-day meeting personal and travel schedules. • Provided logistical support to visiting executives in coordination with other Assistants.• Investigated issues and problems and drafted responses to urgent requests. • Served as Executive Assistant to the VP sales manager and 2 marketing managers.• Initiated and updated yearly dealer agreements and dealer applications.• Approved travel expenses and reimbursement requests.

• Increased weekly sales by 200% by implementing strategies to develop and expand territories.• Cold called 30 new and existing accounts per day.• Developed a new customer base consisting of over 500+ accounts.• Improved customer retention rates by 20% through targeted discussions and building better customer relationships.• Gathered market information to gain a competitive advantage.• Generated business development awareness by implementing in-depth sales and marketing training programs.• Managed a team of 10 account executives to penetrate new accounts, identify potential customers and coordinate product demonstrations. • Answered customer questions regarding products, prices and availability.• Identified, coordinated and participated in client relationship-building activities and meetings.

• Disciplined students and informed parents of problematic behaviors • Authorized students' access to medical staff for psychological disorders • Handled prescriptions and confidential medical forms for over 100+ students • Determined daily activities for staff and students to enhance team building • Supervised a staff of over 10+ counselors and 3 resident assistants • Assisted with medical issues and medical transport of students under age

• Determined programming and finalized entertainment for Philadelphia's July Fourth Celebration • Supervised a staff of four interns and managed V.I.P. list for Philadelphia's Live 8 Concert • Designed layout for company products manufactured for the city event* • Incorporated elements of diversity within the July Fourth Celebration events to attract more than three million visitors • Supervised a staff of three interns and designed the layout of media brochures • Marketed information to the Latino Community of our newest event, "Salsa on the Parkway" • Assembled and delivered press kits to media outlets and contacted media during the event • Prepared scheduling in-staff interviews with various media outlets

• Prepared reports for the court on juvenile clients • Participated in field work, including drug tests and prison visits • Researched local Resident Treatment Facilities • Performed intake interviews with 10 clients before hearings • Reviewed and read material, psych evaluations, concerning recent cases that are currently in trial • Convened with District Attorney and office for court hearings