Erica Gallo Email & Phone Number

Johnson City, Ny, Us

Binghamton, New York

Vestal, New York

Vestal, New York

- Significantly increased guest check averages by promoting appetizers, specialty items, wine selection and hastily serving guests with the up most care- Informally recognized as Lead Server with responsibilities for overseeing opening/ closing the restaurant and coaching and mentoring new servers regarding menu items, company policies and procedures- Frequently assisted colleagues during rush periods to foster and promote teamwork while providing exceptional service and guest experience

Binghamton, New York

o Provide for the growth and development of each child in care through instructing, counseling and directing them in matters of personal conduct, hygiene, appearance, social skills, school, routines and work habitso Foster the physical, spiritual and emotional needs of each childo Provide for the safety and well being of the children in care through the judicious use of discipline, therapeutic crisis intervention, knowledge and supervision of their whereaboutso Complete required reports and documentation in a timely manner meeting all standards of content and professional presentationo Responsible for guiding and directing the children in care, participating in the assessment of the progress and problem of each youngstero Develop and maintain therapeutic relationships with the children and their families that are responsive to their needs and are in accordance with the established treatment plano Dispense medication without error to children as ordered by the medical department

- Assisted the Human Resource Manager and the Finance Manager with everyday activities to make sure Johnson Outdoors is proforming at its full potential- Helped look over our temporary employees and make sure there are no problems occuring- Managed attendance information by using Kronos and Excel making sure the right disciplinary procedures were being used- Assisted in completeing weekly payroll- Entered order information into JDEwards- Processed paper work

Syracuse, New York Area

o Called potential candidates and informed them about job opportunities and set applicants up with an interview with the hiring managero Learned how to review resumes and select the best applicants for the job and then called them to see if they would like to schedule an interview with the companyo Scheduled at least 10 interviews a day to retain the turnover rate of the company

Oswego, New York

o Direct and oversee 29 club sports at the State University of New York at Oswegoo Work in consultation with the Athletic Director to establish annual goals for all club sportso Assist with developing strategies to increase awareness for all sports through print and electronic media, billboards, and planning events for club sports athletes