Erica Feldman Email & Phone Number

Fanwood, Nj, Us

New York, New York, Us

I lead a globally-diverse team to drive development efforts for security alerting and reporting within security incident event management (SIEM) systems, primarily focused on threat detection and public/private cloud platform security monitoring while setting standards to make internally developed applications and security reporting content consistently higher quality. I guide teams toward using agile collaboration tools to better define development requirements, peer-review expectations, and train them on using source control management to automate the content development lifecycle.

Worldwide, Oo

While at Deloitte I provided professional services for multiple clients and was instrumental in the scoping, development, testing, and implementation of security related content for Spunk, ArcSight, and other SIEMs. I trained on-shore and off-shore teams in the usage of Splunk and ArcSight and in developing content that aligns with industry-standard security monitoring practices, as well as SIEM vendor-specific best practices to ensure optimal system performance. I was directly involved in numerous Splunk deployments, including on-prem, Splunk cloud, and hybrid solutions. I introduced Splunk to the company as a potential managed service solution and worked with senior management to formalize the service and build expertise within the team of consultants. I developed various integrations between SIEM tools and various ticketing and alerting platforms.

Jersey City, Nj, Us

I managed various SIEM products, including Splunk, HP ArcSight, RSA enVision, and Trustwave SIEM OE for Vigilant's clients. This consisted of configuring rules, reports, trends, custom queries, watchlists/active channels for SIEMs. To support this I wrote custom connectors to write events into SIEMs, architected custom integrations with various other software products, and developed various Perl (Windows / Linux) and Shell Scripts (Linux) for internal and external task automation. In addition I organized and planned disaster recovery and high availability solutions for Splunk and ArcSight systems and provided end-to-end customer support, maintenance, and general troubleshooting and debugging for SIEM products.

Hoboken, Nj, Us

• Verified network switch configurations both visually and via command line. • Updated network switch port maps using Visio.• Created automated data center monitoring system using Orion Mapmaker which tracked real-time status of all equipment. • Crimped Ethernet cables and ran network cabling throughout the data center.• Working with Finance Department, developed Excel spreadsheet to improve tracking of service agreements/contracts.• Cleaned all obsolete equipment of company sensitive data prior to disposal.

Dallas, Tx, Us

• Developed back-end Java code for use in Java Server Pages (JSP) to display XML database content.• Collaborated with a team to create PHP scripts to data mine large collections of resumés in various formats for specific keywords.• Developed PHP scripts to generate statistical reports, charts, and graphics based on employee time reports extracted from Microsoft Excel documents.• Assisted in proper disposal of sensitive data from decommissioned hard drives.• Created requirements document outlining the specifications for creating a customer support ticking system.

Basking Ridge, Nj, Us

• Created an Oracle database and migrated information from an existing Access database. • Responsible for creating a website used to track enterprise-wide system outages. • Edited and updated the code base for an existing systems support procedure flowchart website. Maintained and updated the site.

Seattle, Washington, Us

• Created a Master List of switches, routers, workstations, and file servers which included IP addresses and other system information.• Mapped and rewired patch panels.• Configured, imaged and installed new Linux and Windows workstations.• Investigated VNC and RDP as remote access choices for Windows Server 2003 and Vista.• Reconfigured old switches from multiple vendors.• Organized old network/communications equipment.

Master Of Science (Ms), Information Technology Administration And Security (Ms It As)

Bachelor Of Science (Bs), Information Technology, Network And Information Security