Customer Success Manager
Current
Sep 2023 - Present
AeroLeads people directory · profile
Erica Franz Email & Phone Number
Customer Success Manager at OptinMonster
at
OptinMonster
1 work email found
@optinmonster.com
2 phones found area 608
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Customer Success Manager at OptinMonster
Location
Carlsbad, California, United States
Who is Erica Franz? Overview
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Quick answer
Erica Franz is listed as Customer Success Manager at OptinMonster at OptinMonster, based in Carlsbad, California, United States. AeroLeads shows a work email signal at optinmonster.com, phone signal with area code 608, and a matched LinkedIn profile for Erica Franz.
Erica Franz previously worked as Customer Success Manager at Optinmonster and Customer Support Specialist at Optinmonster. Erica Franz holds Bachelor Of Fine Arts, English, Physics, Creative Writing, History, Art History, Painting, 2D Design, Cultural Studies from University Of Wisconsin.
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Email format at OptinMonster
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{first}.{last}@optinmonster.com
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Profile bio
About Erica Franz
Erica Franz is a Customer Success Manager at OptinMonster at OptinMonster. She possess expertise in blogging, horses, equestrian, social media, social media marketing and 37 more skills. Colleagues describe her as "Erica Frei has created the art and equine online quarterly Haute to Trot. I am thrilled to have my articles appear in such a superbly designed magazine. Erica is dlightful to work with and has created a new art form in her magazine. Haute to Trot is informative, easy to navigate and sheerly gorgeous. I recommend the magazine not only to readers interested in the topics, but to anyone interested in web design.", "Erica K. Frei, if this is the first time you have seen her name not to worry you will soon around the world. This lady has the expertise of one of the greatest Equestrian insturctors, Clinicians, and coach that has deep and detailed knowledge about the horse and the person. A very creaative lady with passion for her work with horses. It has been stated that you could compare her to the late, great Ray Hunt. She is also an author, with her superlative work from concept to final output is noticed loud and clear when you read it. She is so much more than just a Horse Whisper, Insturctor she is the total package when it comes to the horse world. Texas has a saying about a lady like Erica, she is one sharp gal, and that is the greatest compliment you can give to a lady. We at World Equestrian Trail Riding Services, are "Hoping" to have Erica join us as part of our team. Watch out world she is about to be coming out, because she is the best.", and "I have had the pleasure of working in a variety of horse related jobs with Erica over the past 15 years. She is detail oriented always reaching and stretching for more information. She knows horses so well, I would swear she must of worked with or been a horse in past lives, she is extremely knowledgeable in many many areas of the equine world, from breeding, conformation, health, training, riding, genetics, speaking and more. She is quick and has a great sense of humor as well. Not too bad on the karaoke either, but watch out if you ever take her jet skiing!"
Listed skills include Blogging, Horses, Equestrian, Social Media, and 38 others.
Current workplace
Erica Franz's current company
Company context helps verify the profile and gives searchers a useful next step.
12 roles
Erica Franz work experience
A career timeline built from the work history available for this profile.
Customer Support Specialist
First Customer Success Specialist in the company. I've supported the product through its initial WordPress plugin to SaaS conversion within the first 2 years, and created countless SOPs as the team grew. Committed codebase changes early on in the product development before role specialization become more essential.This was in addition to supporting 2-3.
Nov 2014 - Sep 2023
Wordpress Developer & Designer
Current- Building WordPress themes and plugins from the ground up.- Customizing pre-made themes and plugins to suit client needs.- Troubleshooting and problem-solving solutions.- PSD conversions and custom website design.- Logo design, advertising graphics for print and web, etc.- Integrated SEO solutions, including mobile design.WordPress, Theme Development.
Mar 2006 - Present
Operations Manager
Awesome Motive Inc
Managing day-to-day operations across multiple product teams.
Mar 2017 - Jul 2018
Blogger
- Create original content, covering diverse topics within the horse industry with a heavy focus on personal responsibility as a means to ensuring horse welfare.- Manage and grow social media presence, and build awareness of the brand.- Employ SEO best-practices to leverage organic reach.- Manage email marketing strategy, including creatives, lead magnets.
Jan 2006 - Jan 2018
Technical Support
Kolakube
Kolakube provides WordPress themes, frameworks, and plugins.- Technical support for customers through an online forum.- Provided bug fixes and patches to address common issues.- Provided additional assistance for CSS and design requests that were outside the scope of support.
Nov 2013 - May 2014
Owner / Instructor
Awareness In Riding
- Provided horseback riding instruction based on French Classic Dressage. Emphasis was given on developing a balanced and secure seat before developing the aids.- Coached clients in developing self-awareness and personal responsibility in their role as equestrian.- Collaborated with a Life Coach in mentoring clients outside of the arena.
Jan 2007 - Jul 2010
Owner / Senior Editor
Haute To Trot Magazine
Haute to Trot was a digital equestrian art magazine I started out of my love for horses and art. At the time there were few outlets to explore this combination.A single edition was released, with a second in the planning phases before I had to step back to continue my college education.- Outlined the focus and scope of each edition.- Networked with.
Oct 2009 - Jan 2010
Licensed Massage Therapist
Anasazi Day Spa
- Provided therapeutic and relaxation massage services to spa clients on-site.- Practiced modalities included Swedish, Trigger Point, Myofacial Release, NeuroMuscular, Hot Stone, Aroma-Therapy. Also provided herbal body-wraps.
Oct 2006 - Jan 2010
Licensed Massage Therapist
Allure Day Spa
- Contracted to provide therapeutic massage services to salon clients.- Practiced modalities included: Swedish, Trigger Point, Myofascial Release, NeuroMuscular, and Aroma-Therapy.
Oct 2008 - Feb 2009
Professional Student Instructor
Participated in the Professional's Course program, which involved the following tasks and responsibilities:- Daily care and maintenance of the boarding and training facilities.- Daily care and handling of all horses onsite including school and client horses. - Actively participate in weekly and daily group and private lessons, group discussions, and.
Aug 2005 - Jul 2006
Owner / Manager
Jobi Farm
- Manage day-to-day and long-term care of 15+ horses in a breeding and training program.- Compete at local and national shows, horses at all levels of experience including green and young horses.- Handle registration, marketing, and sales of horses at all levels (foals to experienced riding horses).- Develop short and long-term breeding goals in crossing.
Jan 2000 - Dec 2004
4 education records
Erica Franz education
Bachelor Of Fine Arts, English, Physics, Creative Writing, History, Art History, Painting, 2D Design, Cultural Studies
University Of Wisconsin
Certification, Neuromuscular Therapy
St. John Neuromuscular Therapy
Equitation, Classical Dressage
National School Of Academic Equitation
Certification, Massage Therapy, Anatomy/Physiology, Pathophysiology, Kinesiology, Ethics
Lakeside School Of Massage
FAQ
Frequently asked questions about Erica Franz
Quick answers generated from the profile data available on this page.
What company does Erica Franz work for?
Erica Franz works for OptinMonster.
What is Erica Franz's role at OptinMonster?
Erica Franz is listed as Customer Success Manager at OptinMonster at OptinMonster.
What is Erica Franz's email address?
AeroLeads has found 1 work email signal at @optinmonster.com for Erica Franz at OptinMonster.
What is Erica Franz's phone number?
AeroLeads has found 2 phone signal(s) with area code 608 for Erica Franz at OptinMonster.
Where is Erica Franz based?
Erica Franz is based in Carlsbad, California, United States while working with OptinMonster.
What companies has Erica Franz worked for?
Erica Franz has worked for Optinmonster, Fat Pony, Awesome Motive Inc, Writing Of Riding, Llc, and Kolakube.
How can I contact Erica Franz?
You can use AeroLeads to view verified contact signals for Erica Franz at OptinMonster, including work email, phone, and LinkedIn data when available.
What schools did Erica Franz attend?
Erica Franz holds Bachelor Of Fine Arts, English, Physics, Creative Writing, History, Art History, Painting, 2D Design, Cultural Studies from University Of Wisconsin.
What skills is Erica Franz known for?
Erica Franz is listed with skills including Blogging, Horses, Equestrian, Social Media, Social Media Marketing, Advertising, Web Design, and Graphic Design.
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