Erica Franz

Erica Franz Email and Phone Number

Customer Success Manager at OptinMonster @ OptinMonster
Erica Franz's Location
Carlsbad, California, United States, United States
Erica Franz's Contact Details

Erica Franz personal email

Erica Franz phone numbers

About Erica Franz

Erica Franz is a Customer Success Manager at OptinMonster at OptinMonster. She possess expertise in blogging, horses, equestrian, social media, social media marketing and 37 more skills. Colleagues describe her as "Erica Frei has created the art and equine online quarterly Haute to Trot. I am thrilled to have my articles appear in such a superbly designed magazine. Erica is dlightful to work with and has created a new art form in her magazine. Haute to Trot is informative, easy to navigate and sheerly gorgeous. I recommend the magazine not only to readers interested in the topics, but to anyone interested in web design.", "Erica K. Frei, if this is the first time you have seen her name not to worry you will soon around the world. This lady has the expertise of one of the greatest Equestrian insturctors, Clinicians, and coach that has deep and detailed knowledge about the horse and the person. A very creaative lady with passion for her work with horses. It has been stated that you could compare her to the late, great Ray Hunt. She is also an author, with her superlative work from concept to final output is noticed loud and clear when you read it. She is so much more than just a Horse Whisper, Insturctor she is the total package when it comes to the horse world. Texas has a saying about a lady like Erica, she is one sharp gal, and that is the greatest compliment you can give to a lady. We at World Equestrian Trail Riding Services, are "Hoping" to have Erica join us as part of our team. Watch out world she is about to be coming out, because she is the best.", and "I have had the pleasure of working in a variety of horse related jobs with Erica over the past 15 years. She is detail oriented always reaching and stretching for more information. She knows horses so well, I would swear she must of worked with or been a horse in past lives, she is extremely knowledgeable in many many areas of the equine world, from breeding, conformation, health, training, riding, genetics, speaking and more. She is quick and has a great sense of humor as well. Not too bad on the karaoke either, but watch out if you ever take her jet skiing!"

Erica Franz's Current Company Details
OptinMonster

Optinmonster

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Customer Success Manager at OptinMonster
Erica Franz Work Experience Details
  • Optinmonster
    Customer Success Manager
    Optinmonster Sep 2023 - Present
    Anywhere, World, Oo
  • Optinmonster
    Customer Support Specialist
    Optinmonster Nov 2014 - Sep 2023
    Anywhere, World, Oo
    First Customer Success Specialist in the company. I've supported the product through its initial WordPress plugin to SaaS conversion within the first 2 years, and created countless SOPs as the team grew. Committed codebase changes early on in the product development before role specialization become more essential.This was in addition to supporting 2-3 additional WordPress products for the company in tandem.Some of the day-to-day tasks include: - Troubleshoot technical issues across all major website building platforms including WordPress, Shopify, BigCommerce, Kajabi, WIX, GoDaddy, Magento, Joomla!, Single Page Applications, and more. - Troubleshoot technical issues with all major Email Service Provider integrations (e.g. HubSpot, Salesforce, Constant Contact, Mailchimp, MailerLite, Keap/InfusionSoft, Drip, etc), related to API functionality and email deliverability. - Assist with campaign configuration questions / issues, and custom design or functionality requirements including writing custom HTML, CSS, and Javascript. - Process billing requests including subscription cancelations, refunds, and corrections through Easy Digital Downloads and Stripe. - Assist with pre-sale questions and general account inquiries. - Write customer and internal technical documentation.
  • Fat Pony
    Wordpress Developer & Designer
    Fat Pony Mar 2006 - Present
    Auburn, Washington, Us
    - Building WordPress themes and plugins from the ground up.- Customizing pre-made themes and plugins to suit client needs.- Troubleshooting and problem-solving solutions.- PSD conversions and custom website design.- Logo design, advertising graphics for print and web, etc.- Integrated SEO solutions, including mobile design.WordPress, Theme Development, Plugin Development, Design, Photoshop, Illustrator, PHP, HTML5, CSS3, SASS, Javascript, jQuery, GitHub, Grunt, Gulp
  • Awesome Motive Inc
    Operations Manager
    Awesome Motive Inc Mar 2017 - Jul 2018
    Managing day-to-day operations across multiple product teams.
  • Writing Of Riding, Llc
    Blogger
    Writing Of Riding, Llc Jan 2006 - Jan 2018
    - Create original content, covering diverse topics within the horse industry with a heavy focus on personal responsibility as a means to ensuring horse welfare.- Manage and grow social media presence, and build awareness of the brand.- Employ SEO best-practices to leverage organic reach.- Manage email marketing strategy, including creatives, lead magnets, drip campaigns, and forms.- Development, design, and maintenance of the website and server.
  • Kolakube
    Technical Support
    Kolakube Nov 2013 - May 2014
    Kolakube provides WordPress themes, frameworks, and plugins.- Technical support for customers through an online forum.- Provided bug fixes and patches to address common issues.- Provided additional assistance for CSS and design requests that were outside the scope of support.
  • Awareness In Riding
    Owner / Instructor
    Awareness In Riding Jan 2007 - Jul 2010
    - Provided horseback riding instruction based on French Classic Dressage. Emphasis was given on developing a balanced and secure seat before developing the aids.- Coached clients in developing self-awareness and personal responsibility in their role as equestrian.- Collaborated with a Life Coach in mentoring clients outside of the arena.
  • Haute To Trot Magazine
    Owner / Senior Editor
    Haute To Trot Magazine Oct 2009 - Jan 2010
    Haute to Trot was a digital equestrian art magazine I started out of my love for horses and art. At the time there were few outlets to explore this combination.A single edition was released, with a second in the planning phases before I had to step back to continue my college education.- Outlined the focus and scope of each edition.- Networked with equestrians, artists, and writers for each piece of content.- Designed all creatives, including the covers.- Managed publishing and distribution.- Designed and managed the website.
  • Anasazi Day Spa
    Licensed Massage Therapist
    Anasazi Day Spa Oct 2006 - Jan 2010
    - Provided therapeutic and relaxation massage services to spa clients on-site.- Practiced modalities included Swedish, Trigger Point, Myofacial Release, NeuroMuscular, Hot Stone, Aroma-Therapy. Also provided herbal body-wraps.
  • Allure Day Spa
    Licensed Massage Therapist
    Allure Day Spa Oct 2008 - Feb 2009
    - Contracted to provide therapeutic massage services to salon clients.- Practiced modalities included: Swedish, Trigger Point, Myofascial Release, NeuroMuscular, and Aroma-Therapy.
  • National School Of Academic Equitation
    Professional Student Instructor
    National School Of Academic Equitation Aug 2005 - Jul 2006
    Us
    Participated in the Professional's Course program, which involved the following tasks and responsibilities:- Daily care and maintenance of the boarding and training facilities.- Daily care and handling of all horses onsite including school and client horses. - Actively participate in weekly and daily group and private lessons, group discussions, and on-site clinics.- Take group and private instruction from all senior instructors on-site.- Assist senior instructors in handling horses during private lessons where students received instruction on the lunge-line.- Provided feedback on the health and well-being of school and client horses, assisted in handling horses for veterinary and farrier care.- Exercised and trained school and client horses on-site.- Gave private instruction to clients and fellow Professional's Course participants on-site.- Completed reading assignments, coursework, and group activities.
  • Jobi Farm
    Owner / Manager
    Jobi Farm Jan 2000 - Dec 2004
    - Manage day-to-day and long-term care of 15+ horses in a breeding and training program.- Compete at local and national shows, horses at all levels of experience including green and young horses.- Handle registration, marketing, and sales of horses at all levels (foals to experienced riding horses).- Develop short and long-term breeding goals in crossing Bashkir Curly horses with Warmblood breeds.- Manage training, competition, and care of active breeding stallion.- Manage the care and covering of client mares on site.

Erica Franz Skills

Blogging Horses Equestrian Social Media Social Media Marketing Advertising Web Design Graphic Design Public Speaking Wordpress Editing Facebook Online Marketing Social Networking Small Business Marketing Public Relations Training Coaching Online Advertising Photoshop Creative Writing Art Publishing Creative Direction Magazines Dressage Oil Painting Html Teaching Photography Graphics Personal Development Php Online Publishing Recruitment Training Copywriting Adobe Photoshop Writing Customer Support Nonprofit Organizations Instructing

Erica Franz Education Details

  • University Of Wisconsin
    University Of Wisconsin
    Cultural Studies
  • St. John Neuromuscular Therapy
    St. John Neuromuscular Therapy
    Neuromuscular Therapy
  • National School Of Academic Equitation
    National School Of Academic Equitation
    Classical Dressage
  • Lakeside School Of Massage
    Lakeside School Of Massage
    Ethics

Frequently Asked Questions about Erica Franz

What company does Erica Franz work for?

Erica Franz works for Optinmonster

What is Erica Franz's role at the current company?

Erica Franz's current role is Customer Success Manager at OptinMonster.

What is Erica Franz's email address?

Erica Franz's email address is er****@****rei.com

What is Erica Franz's direct phone number?

Erica Franz's direct phone number is +160833*****

What schools did Erica Franz attend?

Erica Franz attended University Of Wisconsin, St. John Neuromuscular Therapy, National School Of Academic Equitation, Lakeside School Of Massage.

What are some of Erica Franz's interests?

Erica Franz has interest in Web Design, Exercise, Horses, Equitation, Goals, Education, Dance, Personal Development, Art, Higher Education.

What skills is Erica Franz known for?

Erica Franz has skills like Blogging, Horses, Equestrian, Social Media, Social Media Marketing, Advertising, Web Design, Graphic Design, Public Speaking, Wordpress, Editing, Facebook.

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