Erica Graphman Email & Phone Number

South Bend-Mishawaka Region

South Bend, Indiana, United States

- Lead and implement workflow optimization and process improvement efforts across Agency- Serve as the product owner of all internal reporting dashboards, making sure they are constantly audited, enhanced, and maintained - Act as a resource to all departments for Agency processes and project management system(s)- Proactively partner with PMO Leadership to.

South Bend, Indiana Area

- Maintained baseline project plans for all agency outputs- Maintained reports and documentation keeping clients and agency informed on project budget tracking, deliverable progress and issue tracking- Contributed to efforts to refine and improve agency processes across studios and teams- Analyzed/prioritized project activities and stakeholder needs, while.

South Bend, Indiana Area

- Supported the development of accurate and thorough contracts, scopes of work, and briefing documents in collaboration with internal agency team members- Managed daily deliverables, activities, budgets and deadlines for creative campaigns and individual client projects- Maintained documents and processes to keep management and clients informed of account.

South Bend, Indiana

- Managed presence on social media sites including Facebook, Instagram, and Twitter, including: community-outreach efforts, assisting with promotions, day-to-day management and development of editorial content on social media platforms, and proactively interacting with online communities across all platforms- Used social media monitoring tools to monitor.

North Manchester, Indiana

- Wrote, posted, and engaged audience with written and visual content for seven social media accounts- Created graphics, create videos and take photos for university’s marketing and social media needs- Managed university’s student Instagram, gaining over 1,000 followers in first 11 months- Managed and mentored an intern, two student copywriters and nine.

- Wrote, posted, and engaged audience with written and visual content for seven university accounts- Created graphics, infographics, and take photos for university’s marketing and social media needs- Managed university’s student Instagram, gaining over 1,000 followers in first 11 months- Managed and mentored two student copywriters and 10 student bloggers.

North Manchester, IN

Managed 70+ page office website with Adobe ContributeDesigned advertisements, flyers, promotional campaigns, and social media campaignsManaged office social media sites (Twitter, Pinterest, LinkedIn), increasing Twitter followers by 160+Handled multiple projects at once while maintaining attention to detailUtilized teamwork to create and promote new mobile.

North Manchester, IN

Copy edit student essaysTeach students rules of grammar and citation

Manchester University

Copy edited over 30 major brochuresCoordinated social media sitesDesigned promotional and marketing materialsImplemented plan to combine office LinkedIn profiles, resulting in larger student and alumni network

North Manchester, IN

Managed front deskDirected students and answered basic financial aid questionsCommunicated with prospective and incoming studentsSupervised students completing financial aid processes

Manchester University

Led team of 15+ membersDesigned and edited publication of school’s 50+ page magazineCreated new marketing strategies to increase awareness of the publicationCritiqued submissions based on reader interestFacilitated the creation of website for publication

North Manchester, IN, USA

Coordinated author’s Twitter Designed and managed personal blog

Manchester University

Created student focus groups to redesign Financial Aid Award NotificationResearched and developed plan to collaborate with Admissions staff

Remote

Proofread two middle-grade children’s novels

Bachelor Of Arts (Ba), English, Writing; Minor - Business

Activities and Societies: Spectrum Literary Arts Magazine

Indiana Core 40 With Academic Honors

Activities and Societies: National Honor Society, Spanish Club, Yearbook, Soccer