Erica Haglund, Ed.D. Email & Phone Number

Design and deliver courses to help KPMG professionals develop presentation and facilitation skills and prepare them to function as learning facilitators for firmwide learning programsCurate on-demand resources to support the ongoing development of KPMG professionals serving as learning facilitatorsObserve, guide and coach KPMG professionals serving as facilitators for firmwide learning programsDeliver a range of firmwide training on business, leadership, and go-to-market skillsServe as lead facilitator for a set of strategic KPMG- and vendor-developed courses delivered live at KPMG Lakehouse in Orlando, as well as in virtual classrooms

Serve as lead instructional designer for company to support curriculum development efforts.Designed over 200 hours of engaging training materials using a variety of assets to achieve learning objectives and support course design for training impacting a variety of military ratings.Collaborate with cross-functional teams and subject matter experts to design and develop high-level instructor-led training programs.Conduct needs assessments and front-end analysis based on data-driven decisions, utilizing adult learning theories, and adopting innovative technologies to enhance adult education.Author storyboards and other learning artifacts to articulate objectives and scope of sequence.Leverage complex requirements and translate them into highly accessible content in a variety of areas from mechanics, engineering, and vessels.Modernized & rewrote curriculums leading to a higher ROI on learner satisfaction & achievement.Business Development and Proposal ManagementDesign all company media, marketing materials, and graphics to support social media & website postings using Adobe Creative Suite.Leverage project management skills to track solicitations, proposals and schedule, and pipeline.Worked w/ senior executives to approach project planning, utilize critical thinking, & address company scalability.Increased company submissions by 40% to expand company reach and market awareness.Manage and design websites for company, including taking on managing hosting, realizing a 53% cost savings to the company.Research Support Conducted research on utilization of educational technology and new pedagogical techniques in the military classroom.Drafted reports on research conducted to convey process, data analysis, and results/next steps.Present at conferences on findings and research process to demonstrate best practices to the community at large.Advanced data literacy from analyzing and interpreting data to develop thematic coding, outcomes, correlations, and trends.

Implemented learning programs resulting in over 95% of students reporting positive impacts on learning and career preparation, demonstrating adeptness in eLearning development using Canvas LMS.Recognized for instructional performance through positive student reports, showcasing exceptional instructional delivery and impact.Created instructional videos leveraging advanced presentation skills and adult learning theories.

Special Projects Director - April 2020 - October 2021Communications Director October 2021-October 2023 Authored written communications (social media channels and newsletters) to foster community engagement.Employed creative thinking and strategic thinking to create innovative communications for chapter.Increased open rate for newsletters from 27% to 48% on average throughout my tenure in position.Created LinkedIn page and grew 100% of following for page during board term.

Delivered instruction to 160-200 learners daily (30 per class across 6/7 sessions) across diverse platforms (instructor-led, blended, eLearning), achieving ~95% learner growth and consistent annual goal attainment.Led the Professional Learning Committee of 6 teachers, fostering leadership skills and promoting collaborative learning among faculty.Conducted school-wide and district-wide training on learning strategies and technology, enhancing teaching methodologies for staff.Authored district-wide 10th grade English curriculum for Osceola County which impacts 72,427 students total.Utilized Microsoft Office, Google Suite, and eLearning platforms to design presentations, interactive activities, and graphic organizers, enhancing engagement and learning outcomes.Employed backward design methodologies to create tailored instruction, aligning with learner needs & curriculum goals.Conducted comprehensive needs analysis, using research, surveys, and assessments, to ascertain knowledge gaps and formulate curriculum objectives.Utilized program development skills to develop, teach, and evaluate the Debate and Speech course curriculum, achieving demonstrable improvements in student performance.

Designed highly engaging lessons that differentiated to learner needs in learner-centered environment that led to a 90% learner increase of 1 proficiency level.Crafted assessments and assessed learner performance through formative and summative assessments to ensure progress towards goals, learning objectives, and curriculum alignment.Developed curriculum with actionable skill rehearsal to meet user experiences and individual learner needs.

Authored digital content, including book reviews, interviews, and blog tour posts Crafted marketing for blog in intuitive ways to build reach and growthCollaborated with publicists/marketersConverted author ideas into workable promotions and built reader interest Evaluated reader satisfaction levels and implement change based on resultsAttended publishing industry events, including Book Expo AmericaBuilt a significant social media following (over 10,000 between all outlets)

Assisted the Center Director with drafting proposals and gathering research on projects Prepared research papers and reports for the Center Director and designed materials in Adobe SuiteEdited training materials to improve readability, functionality, and ease of understandingTrained new employees on skills, office policies, and job responsibilitiesCoordinated with stakeholders and team members to develop, write, and edit materials

Whitewater, Wi

Averaged 1300 contact hours with learners per semesterContact hours varied in purpose: Tutored learners one-on-one, presented APA and MLA workshops, supported professors in class to enhance learning and meet immediate learner needs, and retaught materials while leading Supplemental Instruction sessionsSubject matter expertise varied from writing, grammar, and Praxis standardized test preparation, which led to training additional personnel and authoring materials for Center useWorked with diverse population from graduate students or MBA students to freshman and every level of students in betweenMaintained and updated website for Academic Support Center, ensuring adherence to style guide

Madison, Wisconsin Area

Authored articles and edited content for company newsletter, reaching over 2000 individualsEvaluated storyboards for content and cohesion for Safety training videos using Adobe CaptivateDesigned corporate marketing materials, including brochures and postersEdited and proofread company handbooks, policies, training materials, and newsletters, which required coordination from all company levels/stakeholders from the CEO to Directors to field workersEstablished training materials for my position and general company procedures

Developed and collaborated on marketing plans for backlist and frontlist titlesEvaluated manuscripts for possible acquisitionManaged support emails/composed writings for the Kingdom Keepers Insiders websiteDrafted press releases and related marketing material for backlist and frontlist titles

Reviewed queries and story submissionsExecuted detailed analyses and recommendations to associate editor

Burlington, Wi

Coordinated all creative and administrative aspects of the show Instructed on all dance and movement Oversaw a cast of 35 Organized disciplined schedule for rehearsals and performances

Doctor Of Education - Edd, Instructional Technology, 4.0

Master Of Education - Med, Curriculum And Instruction, 4.0, Summa Cum Laude

Curriculum and Instruction, Concentration: Digital Learning and Teaching

Bachelor Of Science In Education - Bse, English/Language Arts Teacher Education, Summa Cum Laude

Bachelor Of Arts - Ba, English With An Emphasis In Professional Writing And Publishing, Summa Cum Laude