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Erica Hall Email & Phone Number

Vice President Business Ops Manager and Industry Risk Manager at JPMorgan Chase & Co.
Location: Greater Chicago Area, United States 7 work roles 3 schools
1 work email found @usa.net 9 phones found area 813, 310, 213, and 323 LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 9 phones

Work email e****@usa.net
Direct phone (813) ***-****
LinkedIn Profile matched
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Current company
Role
Vice President Business Ops Manager and Industry Risk Manager
Location
Greater Chicago Area, United States
Company size

Who is Erica Hall? Overview

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Erica Hall is listed as Vice President Business Ops Manager and Industry Risk Manager at JPMorgan Chase & Co., a with 213060 employees, based in Greater Chicago Area, United States. AeroLeads shows a work email signal at usa.net, phone signal with area code 813, 310, 213, 323, and a matched LinkedIn profile for Erica Hall.

Erica Hall previously worked as Vice President Business Ops Manager/Industry Risk Manager at Jpmorgan Chase & Co. and Quality Review Vice President at Jpmorgan Chase & Co.. Erica Hall holds Master Of Business Administration (Mba), Business Administration And Management, General from Herzing University-Madison.

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Email format at JPMorgan Chase & Co.

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*@usa.net
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Profile bio

About Erica Hall

As a Vice President and Industry Risk Officer at JPMorgan Chase, I bring expertise in regulatory compliance, risk management, and client relationship management. My experience has honed my ability to proactively identify and address emerging risks, navigate complex regulatory landscapes, and build strong cross-functional partnerships to drive business outcomes.I thrive in dynamic, multi-disciplinary environments and excel at leading teams through complex challenges. I’m a quick learner who enjoys mastering new technologies, programs, and processes to stay ahead of industry trends and operational needs.Driven by a strong sense of ownership, I ensure the timely and effective completion of deliverables while enhancing stakeholder communication and collaboration. I have a proven track record of distilling complex issues into actionable insights to facilitate decision-making and improve operational efficiency.Core Areas of Expertise:• Risk Management & Regulatory Compliance• Anti-Money Laundering (AML) & Sanctions Risk• KYC/AML Compliance & Specialized Due Diligence• Cross-Functional Team Leadership & Stakeholder Management• Training, Guidance, & Risk Mitigation Strategies• Project Management & Strategic Problem Solving

Listed skills include Proficient In Sharepoint, Strategy, Forecasting, Customer Service, and 7 others.

Current workplace

Erica Hall's current company

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JPMorgan Chase & Co.
Jpmorgan Chase & Co.
Vice President Business Ops Manager and Industry Risk Manager
Chicago, IL, US
Employees
213060
AeroLeads page
7 roles

Erica Hall work experience

A career timeline built from the work history available for this profile.

Vice President Business Ops Manager And Industry Risk Manager

Chicago, Il, Us

Vice President Business Ops Manager/Industry Risk Manager

Chicago, Illinois, United States

Responsible for completing specialized due diligence for clients with higher AML risk. This includes Third-Party Payment processors, FinTech client types, Money Services Businesses and Casino and Gaming Companies. Extensive advisory and investigative experience in Enhanced Due Diligence(EDD) and Sanctions, covering multiple banking lines of business and multiple jurisdictions. Confident adviser to senior business stakeholders and clients, articulating risk and proposing sensible mitigation.In my role I assess the fitness of high risk industry clients AML/Sanctions compliance controls. • Manage client and partner expectations and understanding in a consultative way• Ensure documents received adhere to the Policy and Standards of the firm.• Maintain ownership of KYC/AML experience and client experience• Leads new to bank, annual and ad-hoc EDD & SpDD discussions for high risk industry client types to verify strength of AML/Sanctions programs.• Ensure AML SpDD deliverables are met and hold partners accountable• Manage AML/KYC and escalation requirements to meet quality and timeliness requirements. • Identification, escalation and ownership of risk controls. • Maintain working knowledge of all applicable regulatory guidance, policies, procedures, protocols, control processes and compliance requirements.• Provide consultative views of risk assessment based on high -risk industry knowledge and expertise. • Independent management of renewal cycles in partnership with key stakeholders across multiple groups.• Timely and quality based portfolio management.

Quality Review Vice President

Greater Chicago Area

• Apply the Firm’s AML/KYC standards through a quality review of client CB KYC records (MMBSI, CCBSI, RED/CTL/CBD)• Independently assess AML quality associated with approved KYC records. • Clearly articulates and communicates key findings to banking teams and KYC Officers in order to address areas of risk and improvement for future assessments.• Identifies gaps in quality assessments and coaches banking teams and KYC Officers to address areas of improvement for future assessments. Constantly seeks to educate banking teams of AML quality assessment best practices. • Partner closely with various CB groups such as KYCOs/Bankers, GFCC/Compliance, KYC Training, QC, QA, Business Ops in order to facilitate ongoing communication and improvement for the Quality Review process.• Consistently partner with and educated the KYCO/Banking teams of AML quality assessment best practices, changes in AML/KYC Policy, QR/QA/QC trends, etc.• Consistently partners closely with AML/KYC Quality Review Executive Director to escalate unmitigated red flags according to established escalation protocols.• Provides AML subject matter expertise to banking teams and KYC Officers. • Works with the Quality Control team in the QIP system to ensure the quality and accuracy of each records completed by the KYC officers.• Continued work closely with the internal training team to guide the training classes in enhancing the AML risk summary narrative ensuring all risk factors for each client are addressed and mitigated.• Represent the Quality Review Team as Champion on weekly CB Change Readiness Calls.• Partners with the training team to train internal partners in multiple areas on the Anti Money Laundering Risk Summary, ensuring that we know our customers and all risk components are addressed and mitigated within the narrative.

Sep 2017 - Apr 2019

Kyc Officer

Chicago

-Evaluates client AML/KYC risk, including the identification of key issues and related mitigants, conducts independent research, verifying appropriate risk profile, and making independent risk assessment recommendations; works with various groups like legal, compliance, credit, and operations as needed to ensure an accurate risk analysis and assessment-Partners with Bankers and other departments to collect, analyze, and validate all appropriate due diligence and onboarding documentation provided by the client; utilize knowledge of AML/KYC policy to independently identify missing or insufficient client due diligence information-Authors and prepares due diligence commentary that demonstrates a full analysis and assessment of AML/KYC risks-Accountable for managing AML/KYC-related KPIs (key performance indicators) to ensure consistency in quality and timeliness of completion-Takes ownership of quality control issues related to client due diligence and partner with Bankers to resolve accordingly; escalates as appropriate-Validates all client data and supporting documentation is appropriately recorded and stored on proprietary systems-Research’s and analyzes negative client findings; partner with Bankers and compliance to reach resolution and ensure appropriate documentation/recording of outcome.-Client contact in partnership with the Banker-Special projects, including remediation and others, as directed by regulators, internal audit, etc

Mar 2014 - Sep 2017

Technical Analyst/Writer - Part Time/Temporary

Northrop Grumman Corporation-Information Systems

Panama City, Florida Area

- Writes detailed universally understood procedures for permanent records.- Acquires subject knowledge by interviewing product developers, observing performance of production methods, referring to technical specifications, blueprints, engineering illustrations, and trade journals- Oversees preparation of illustrative materials, selecting drawings, sketches, diagrams and charts. Conducts quality review of materials- Writes, rewrites and/or edits technical documents such as technical procedure manuals, user manuals, programming manuals, service manuals, operational specifications, and related technical publications

Jul 2013 - Sep 2013

Energy Program Analyst/Writer

Northrop Grumman

Panama City, Florida

- Created information from raw data to justify Air Force’s $225M facility energy focus program- Authored executive summary for secretary of defense level annual energy management report- Developed comprehensive report, over 1600 charts, for 186 installation’s facility energy usage- Produced Air Force manual for federal energy awards program detailing submission guidelines- Standard bearer for headquarter reports and publications, ensuring consistency and quality- Led agency level award programs, coordinating 42 submissions with senior officials to win 5- Diligently reviewed energy and water consumption data to identify anomalies in 543 million square feet of Air Force facilities; tracked performance over multiple years to develop trend data

Jul 2012 - Sep 2013

Program Cost Control Analyst

Panama City Florida

- Controlled $25M budget for time and materials service contract employing over 300 FTEs- Managed firm-fixed price and cost plus award fee contracts; always on budget for 11 contracts- Led 20 subcontractors in delivering over $2M in professional services for government support- Established work breakdown structures to account and validate 100% of billable expenditures- Verified all invoices for accounts payable and receivable with 99% accuracy over 3 year- Diligently reviewed and processed travel receipts for client submission, always under budget- Generated, reconciled, and analyzed financial monthly reports for managers and clients- Prepared Estimates at Completion (EAC’s) forecasting total cost for scheduled activities- Coordinated labor hours and payroll issues with employees to maintain precise accounting

Jun 2009 - May 2012
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3 education records

Erica Hall education

Master Of Business Administration (Mba), Business Administration And Management, General

Activities and Societies: Capstone on Management Style and Leadership

Education record

Palisades
FAQ

Frequently asked questions about Erica Hall

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What company does Erica Hall work for?

Erica Hall works for JPMorgan Chase & Co..

What is Erica Hall's role at JPMorgan Chase & Co.?

Erica Hall is listed as Vice President Business Ops Manager and Industry Risk Manager at JPMorgan Chase & Co..

What is Erica Hall's email address?

AeroLeads has found 1 work email signal at @usa.net for Erica Hall at JPMorgan Chase & Co..

What is Erica Hall's phone number?

AeroLeads has found 9 phone signal(s) with area code 813, 310, 213, 323 for Erica Hall at JPMorgan Chase & Co..

Where is Erica Hall based?

Erica Hall is based in Greater Chicago Area, United States while working with JPMorgan Chase & Co..

What companies has Erica Hall worked for?

Erica Hall has worked for Jpmorgan Chase & Co., Northrop Grumman Corporation-Information Systems, Northrop Grumman, and Northrop Grumman Corporation.

Who are Erica Hall's colleagues at JPMorgan Chase & Co.?

Erica Hall's colleagues at JPMorgan Chase & Co. include Elizabeth Motta, Shenton Drew, Daisy Herrera, Hitisha Pardeshi, and Roger Ordonez.

How can I contact Erica Hall?

You can use AeroLeads to view verified contact signals for Erica Hall at JPMorgan Chase & Co., including work email, phone, and LinkedIn data when available.

What schools did Erica Hall attend?

Erica Hall holds Master Of Business Administration (Mba), Business Administration And Management, General from Herzing University-Madison.

What skills is Erica Hall known for?

Erica Hall is listed with skills including Proficient In Sharepoint, Strategy, Forecasting, Customer Service, Negotiation, Leadership, Budgets, and Sales.

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