Erica Hall

Erica Hall Email and Phone Number

Vice President Business Ops Manager and Industry Risk Manager @ JPMorgan Chase & Co.
Chicago, IL, US
About Erica Hall

As a Vice President and Industry Risk Officer at JPMorgan Chase, I bring expertise in regulatory compliance, risk management, and client relationship management. My experience has honed my ability to proactively identify and address emerging risks, navigate complex regulatory landscapes, and build strong cross-functional partnerships to drive business outcomes.I thrive in dynamic, multi-disciplinary environments and excel at leading teams through complex challenges. I’m a quick learner who enjoys mastering new technologies, programs, and processes to stay ahead of industry trends and operational needs.Driven by a strong sense of ownership, I ensure the timely and effective completion of deliverables while enhancing stakeholder communication and collaboration. I have a proven track record of distilling complex issues into actionable insights to facilitate decision-making and improve operational efficiency.Core Areas of Expertise:• Risk Management & Regulatory Compliance• Anti-Money Laundering (AML) & Sanctions Risk• KYC/AML Compliance & Specialized Due Diligence• Cross-Functional Team Leadership & Stakeholder Management• Training, Guidance, & Risk Mitigation Strategies• Project Management & Strategic Problem Solving

Erica Hall's Current Company Details
JPMorgan Chase & Co.

Jpmorgan Chase & Co.

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Vice President Business Ops Manager and Industry Risk Manager
Chicago, IL, US
Employees:
213060
Erica Hall Work Experience Details
  • Jpmorgan Chase & Co.
    Vice President Business Ops Manager And Industry Risk Manager
    Jpmorgan Chase & Co.
    Chicago, Il, Us
  • Jpmorgan Chase & Co.
    Vice President Business Ops Manager/Industry Risk Manager
    Jpmorgan Chase & Co. Apr 2019 - Present
    Chicago, Illinois, United States
    Responsible for completing specialized due diligence for clients with higher AML risk. This includes Third-Party Payment processors, FinTech client types, Money Services Businesses and Casino and Gaming Companies. Extensive advisory and investigative experience in Enhanced Due Diligence(EDD) and Sanctions, covering multiple banking lines of business and multiple jurisdictions. Confident adviser to senior business stakeholders and clients, articulating risk and proposing sensible mitigation.In my role I assess the fitness of high risk industry clients AML/Sanctions compliance controls. • Manage client and partner expectations and understanding in a consultative way• Ensure documents received adhere to the Policy and Standards of the firm.• Maintain ownership of KYC/AML experience and client experience• Leads new to bank, annual and ad-hoc EDD & SpDD discussions for high risk industry client types to verify strength of AML/Sanctions programs.• Ensure AML SpDD deliverables are met and hold partners accountable• Manage AML/KYC and escalation requirements to meet quality and timeliness requirements. • Identification, escalation and ownership of risk controls. • Maintain working knowledge of all applicable regulatory guidance, policies, procedures, protocols, control processes and compliance requirements.• Provide consultative views of risk assessment based on high -risk industry knowledge and expertise. • Independent management of renewal cycles in partnership with key stakeholders across multiple groups.• Timely and quality based portfolio management.
  • Jpmorgan Chase & Co.
    Quality Review Vice President
    Jpmorgan Chase & Co. Sep 2017 - Apr 2019
    Greater Chicago Area
    • Apply the Firm’s AML/KYC standards through a quality review of client CB KYC records (MMBSI, CCBSI, RED/CTL/CBD)• Independently assess AML quality associated with approved KYC records. • Clearly articulates and communicates key findings to banking teams and KYC Officers in order to address areas of risk and improvement for future assessments.• Identifies gaps in quality assessments and coaches banking teams and KYC Officers to address areas of improvement for future assessments. Constantly seeks to educate banking teams of AML quality assessment best practices. • Partner closely with various CB groups such as KYCOs/Bankers, GFCC/Compliance, KYC Training, QC, QA, Business Ops in order to facilitate ongoing communication and improvement for the Quality Review process.• Consistently partner with and educated the KYCO/Banking teams of AML quality assessment best practices, changes in AML/KYC Policy, QR/QA/QC trends, etc.• Consistently partners closely with AML/KYC Quality Review Executive Director to escalate unmitigated red flags according to established escalation protocols.• Provides AML subject matter expertise to banking teams and KYC Officers. • Works with the Quality Control team in the QIP system to ensure the quality and accuracy of each records completed by the KYC officers.• Continued work closely with the internal training team to guide the training classes in enhancing the AML risk summary narrative ensuring all risk factors for each client are addressed and mitigated.• Represent the Quality Review Team as Champion on weekly CB Change Readiness Calls.• Partners with the training team to train internal partners in multiple areas on the Anti Money Laundering Risk Summary, ensuring that we know our customers and all risk components are addressed and mitigated within the narrative.
  • Jpmorgan Chase & Co.
    Kyc Officer
    Jpmorgan Chase & Co. Mar 2014 - Sep 2017
    Chicago
    -Evaluates client AML/KYC risk, including the identification of key issues and related mitigants, conducts independent research, verifying appropriate risk profile, and making independent risk assessment recommendations; works with various groups like legal, compliance, credit, and operations as needed to ensure an accurate risk analysis and assessment-Partners with Bankers and other departments to collect, analyze, and validate all appropriate due diligence and onboarding documentation provided by the client; utilize knowledge of AML/KYC policy to independently identify missing or insufficient client due diligence information-Authors and prepares due diligence commentary that demonstrates a full analysis and assessment of AML/KYC risks-Accountable for managing AML/KYC-related KPIs (key performance indicators) to ensure consistency in quality and timeliness of completion-Takes ownership of quality control issues related to client due diligence and partner with Bankers to resolve accordingly; escalates as appropriate-Validates all client data and supporting documentation is appropriately recorded and stored on proprietary systems-Research’s and analyzes negative client findings; partner with Bankers and compliance to reach resolution and ensure appropriate documentation/recording of outcome.-Client contact in partnership with the Banker-Special projects, including remediation and others, as directed by regulators, internal audit, etc
  • Northrop Grumman Corporation-Information Systems
    Technical Analyst/Writer - Part Time/Temporary
    Northrop Grumman Corporation-Information Systems Jul 2013 - Sep 2013
    Panama City, Florida Area
    - Writes detailed universally understood procedures for permanent records.- Acquires subject knowledge by interviewing product developers, observing performance of production methods, referring to technical specifications, blueprints, engineering illustrations, and trade journals- Oversees preparation of illustrative materials, selecting drawings, sketches, diagrams and charts. Conducts quality review of materials- Writes, rewrites and/or edits technical documents such as technical procedure manuals, user manuals, programming manuals, service manuals, operational specifications, and related technical publications
  • Northrop Grumman
    Energy Program Analyst/Writer
    Northrop Grumman Jul 2012 - Sep 2013
    Panama City, Florida
    - Created information from raw data to justify Air Force’s $225M facility energy focus program- Authored executive summary for secretary of defense level annual energy management report- Developed comprehensive report, over 1600 charts, for 186 installation’s facility energy usage- Produced Air Force manual for federal energy awards program detailing submission guidelines- Standard bearer for headquarter reports and publications, ensuring consistency and quality- Led agency level award programs, coordinating 42 submissions with senior officials to win 5- Diligently reviewed energy and water consumption data to identify anomalies in 543 million square feet of Air Force facilities; tracked performance over multiple years to develop trend data
  • Northrop Grumman Corporation
    Program Cost Control Analyst
    Northrop Grumman Corporation Jun 2009 - May 2012
    Panama City Florida
    - Controlled $25M budget for time and materials service contract employing over 300 FTEs- Managed firm-fixed price and cost plus award fee contracts; always on budget for 11 contracts- Led 20 subcontractors in delivering over $2M in professional services for government support- Established work breakdown structures to account and validate 100% of billable expenditures- Verified all invoices for accounts payable and receivable with 99% accuracy over 3 year- Diligently reviewed and processed travel receipts for client submission, always under budget- Generated, reconciled, and analyzed financial monthly reports for managers and clients- Prepared Estimates at Completion (EAC’s) forecasting total cost for scheduled activities- Coordinated labor hours and payroll issues with employees to maintain precise accounting

Erica Hall Skills

Proficient In Sharepoint Strategy Forecasting Customer Service Negotiation Leadership Budgets Sales Microsoft Office Process Improvement Project Management

Erica Hall Education Details

Frequently Asked Questions about Erica Hall

What company does Erica Hall work for?

Erica Hall works for Jpmorgan Chase & Co.

What is Erica Hall's role at the current company?

Erica Hall's current role is Vice President Business Ops Manager and Industry Risk Manager.

What is Erica Hall's email address?

Erica Hall's email address is er****@****ail.com

What is Erica Hall's direct phone number?

Erica Hall's direct phone number is +181378*****

What schools did Erica Hall attend?

Erica Hall attended Herzing University-Madison, Herzing University-Madison, Palisades.

What skills is Erica Hall known for?

Erica Hall has skills like Proficient In Sharepoint, Strategy, Forecasting, Customer Service, Negotiation, Leadership, Budgets, Sales, Microsoft Office, Process Improvement, Project Management.

Who are Erica Hall's colleagues?

Erica Hall's colleagues are Daria Iakovishina, Dilip Subramani, Alwien Raiden Lacanilao, Josie Kitter, Vijeesh Kunhiraman, Lucia Shearer, Tim Tokar.

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