Erica Jamison, Mba, Csm, Cspo Email & Phone Number

Atlanta, GA, US

Atlanta, GA, US

Atlanta, Georgia, US

• I finalize project deliverables, manage budgets, and lead operations of large-scale and strategically important projects while developing roadmaps. To optimize product life cycle of discovery, design, development, and.
• Led complete operations of large-scale projects and managed $1.1MM annual budget while recommending and approving all changes
• Provided direction and guidance to two scrum teams of 13 highly skilled associates on designing and developing a mobile app and supporting development progressions of backend and frontend for ServiceNow.
• Achieved 100% velocity increase by delivering training and coaching to 5-membered cross-functional team on Waterfall to Agile Methodologies.
• Obtained 27% account organic growth by augmenting efficiency of on-work processes; uplifted brand value and appreciated by Technical Lead of project through positive feedback.
• Championed efforts to position product team as leaders in software development space by assisting in leading thought-leadership initiatives.

• In this role, I verified communication of updates regarding timelines, risks, and creative execution and served as key point of contact for all relevant issues. To strengthen communications endeavors within matrixed.
• Managed and updated portfolio of 4 large accounts from QSR, tech, and banking industries valued at over $2MM.
• Secured $300K+ in incremental revenue for 2020 by rationalizing account management endeavors to accelerate organic growth.
• Successfully restructured entire flow of deliverables to accommodate client’s request for 40% scope and 65% timeline reduction due to impacts of COVID-19.

• In this role, I prepared appropriate resolution plans by performing research analysis on client's business, needs, expectations, and requirements. Using my polished skillset, I maintained portfolio of 10+ projects and.
• Accomplished 100% positive C-Sat score by nurturing healthy and strong relationships with clients.
• Verified deliverables by adhering to initial estimate, directed project scope and risk management activities, and completed 87% of projects at or under defined timelines and budgetary guidelines.
• Headed skilled team of on-site and remote designers to oversee design activities and checked effectiveness and accuracy of project plans, estimates, and change orders.

Atlanta, GA, US

• In this role, I prepared work schedules of 35 staff members and handled overall resource planning while formulating detailed reports on project overlaps, profitability, and precise staff utilization. Additionally, I.
• Triggered 52% growth in profitability by establishing continuous improvement processes to streamline operational and administrative procedures of international projects.
• Amplified company profit by 20% by employing new time tracking, expense reporting, and project reports in coordination with internal finance team.Responsibilities:
• Oversight and support of resource planning and scheduling for all staff members
• Creation of reports related to profitability, staff utilization, and project overlaps
• Oversight and support of numerous internal projects including the production of case studies, social media posts, marketing materials, and other needs.

• A nonprofit arts organization that supports emerging artists through exhibitions, a residency program, community partnerships, and other outreach.Responsibilities:
• Leading the organzation in all aspects of program delivery ensuring alignment with mission, outreach to community, and training and mentorship of all staff members and interns
• Oversight of all fundraising including grant writing, corporate giving, individual donors, foundation support, and donor stewardship
• Management and reporting of actuals vs budgeted for grants and programs
• Working with the Executive Committee to develop staff and Board of Directors
• Working with staff to develop social media campaigns, write press releases, and design collateral to promote all eventsAccomplishments:

Atlanta, Georgia, US

• In this role, I oversaw and directed shared service creative team comprising 15 individuals and organized post-mortem discussions to accelerate efficiency of internal processes while offering exceptional support in.
• Fronted overall functions connected with orientation and training of 50 associates across 4 divisions and 3 offices.
• Managed $145K monthly revenue by optimizing general estimation and budget management processes.
• Introduced new project management system in all company offices and departments in 3 Southeast cities.
• Raised profitability and performance of creative projects by supervising project management activities.

• In this tenure, I supervised junior team members in daily processes and procedures. Cultivated and maintained relationships with team members, clients, vendors, and stakeholders. Managed a portfolio of 7+ large clients.
• Produced 100+ projects in video, photo, motion, and animation design with excellent quality and client feedback.
• Created, negotiated, and managed budgets ranging from $5K to $300K per project.

Master Of Business Administration - Mba

Bachelor Of Arts (B.A.), Film/Video & Telecommunications

Education record