Erica Finley Email & Phone Number

New York, NY, US

New York, NY, US

Cambridge, Massachusetts, US

My work and overall success at HubSpot has been marked by my ability to be resourceful, curious, and adaptable to change while delivering real results for our members, our team, and the business.My marquee program grew out of HubSpot’s desire to thoughtfully reach and endear ourselves to decision-makers in the sales space. By conducting market research via.

Sydney, NSW, AU

— Finalist for CMX's 2022 Industry Awards in the B2B Community Professional of the Year category— Proud to be named CMX's 2019 Community of the Year, and Feverbee's 2020 Best Overall and Best B2B Community.— Developed repeatable and scalable systems to recruit, vet, onboard, and retain quality Community Leaders (a global group of ~400 Atlassian ambassadors.

Sydney, NSW, AU

— Secured buy-in for and successfully launched Trello’s first-ever Slack community, growing the number of members to more than 2,600 people.— Led conversations and daily moderation of the Slack community, pulling in experts and escalating issues when necessary; highlights included “Ask Me Anything” sessions with Trello team members.— Secured regular.

New York, US

New York, NY, US

— Developed Bitly’s community management framework and documentation, including all policies, procedures, reports, and best practices.— Drove advocacy and facilitated conversations within the Bitly community, which included more than 100,000 people across Facebook, Twitter & LinkedIn.— Crafted platform-specific copy in the Bitly voice with visuals like.

Arlington, Virginia, US

— Managed a team of people and held them accountable for quarterly goals.— Executed a comprehensive communications plan for the MBA and master’s in communications programs offered online from Syracuse University to drive audience awareness and engagement across online marketing channels (including social media, blogs, major media outlets, and industry.

Arlington, Virginia, US

— Executed a comprehensive communications plan for the online master’s in nursing at Georgetown University that drove audience awareness and engagement across online marketing channels (including social media, blogs, major media outlets, and industry publications); deliverables included quarterly content calendars and major outreach pieces like info.

— Content creator for 17 clients, focusing on four clients per day; wrote blog posts, crafted two original Facebook postings, and four to eight Twitter updates per client per day to ensure active, engaged communities. Industries included professional training, retail, and apartment marketing.— Responded to comments, when appropriate, in order to add value.

— Designed and edited pages containing features, local, national, world and business news stories using Associated Press style.

— Spearheaded new social media arm of BERLINE’s services, Red Banana, taking the lead as strategic planner for social media campaigns for five clients in quick service, utility, and financial industries (30 Facebook and Twitter pages).— Consistently managed client expectations through face-to-face meetings and phone calls, fielded customers’ issues and.

US

— Edited copy and designed pages for Oakland Business Review (circulation 14,000) and Ann Arbor Business Review (circulation 9,000), both weekly publications ranging from 24-36 pages.

— Assistant-turned-team-leader for reader-submissions-based online initiative, which required filtering daily influx of photos and press releases from readers and local businesses; led community outreach presentations and meetings.