Director
Current
Jan 2023 - Present
AeroLeads people directory · profile
Erica K. Nagle Email & Phone Number
Director, Engineering at Transcarent
at
Transcarent
1 work email found
@transcarent.ai
2 phones found area 978
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Director, Engineering at Transcarent
Location
Greater Houston, United States
Who is Erica K. Nagle? Overview
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Quick answer
Erica K. Nagle is listed as Director, Engineering at Transcarent at Transcarent, based in Greater Houston, United States. AeroLeads shows a work email signal at transcarent.ai, phone signal with area code 978, and a matched LinkedIn profile for Erica K. Nagle.
Erica K. Nagle previously worked as Director at Transcarent and Software Engineering Manager at Transcarent. Erica K. Nagle holds Bachelor Of Science (Bs), Management Information Systems from Iowa State University - Ivy College Of Business.
Company email context
Email format at Transcarent
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*@transcarent.ai
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Profile bio
About Erica K. Nagle
Erica K. Nagle is a Director, Engineering at Transcarent at Transcarent. She possess expertise in it strategy, support manager, amazon web services, requirements analysis, sharepoint and 33 more skills. Colleagues describe her as "Erica's passion for her team is remarkable. She looks out for her team and always ensures they have what they need to be able to do their job effectively. I enjoyed working with Erica as she is direct and always willing to help remove blockers for the team. She managed an entire team that delivered support for clients and was able to increase their productivity significantly after she took it over. Any team would be lucky to work with her.", "It is a pleasure working with Erica. She has a great technical grasp of a very complex project and whenever I come to her for advice she has practical steps for how I can move forward. Her understanding of complicated materials is amazing. As a manager, she is very fair and communicates effectively.", and "Erica was my Manager for just over 2 years at Staples and I cannot say enough good things about her. Erica continually motivated the team and was never afraid to dig in and help us when we needed it. There were times when we were at a loss with what an issue could be and Erica used her initiative to 'google' the code to get the issues fixed. We work in a very fast paced always moving environment and Erica was very much at home there. I like a Manager who is up front and Direct without being rude and that is exactly how Erica Managed our team It was sad to see her leave and I always felt we lost something dynamic in the team when she did I would gladly work in a team that Erica Managed"
Listed skills include It Strategy, Support Manager, Amazon Web Services, Requirements Analysis, and 34 others.
Current workplace
Erica K. Nagle's current company
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15 roles
Erica K. Nagle work experience
A career timeline built from the work history available for this profile.
Software Engineering Manager
Aug 2021 - Jan 2023
Director Of Engineering
Oct 2020 - Jul 2021
Software Engineering Manager
Primary responsibilities include technical direction on building and maintaining highly customer focused and large scale software SaaS components hosted on AWS, managing multiple scrums teams totaling up to 25 people, overseeing agile software development process, working with various stakeholders (Product Managers, Executive Leadership, UX, Business/Operations Leads) on requirement/design/integration of software components, addressing customer issues/escalations and providing production support to existing systems.Manage Tier 3 production support team of 15 developers working across multiple products. Doubled team output within 1 month of taking over the role by providing technical direction, reprioritizing work and eliminating unnecessary meetings. Hands-on manager involved in troubleshooting application issues across systems implemented in multiple languages including Java, Nodejs, Ruby on Rails (RoR) with React frontends connecting to MySql and Postgres databasesIdentified the need to have in-depth knowledge of Welltok’s implementation of Pega and became the only full time employee that is able to debug the code. Worked with a Pega contractor located in India to implement changes as needed.Designed and implemented a change management process facilitating the review and approval of critical aspects of major releases by key stakeholders.Created a new process for defining and communicating deployment instructions by working with DevOps to identify a single authoritative source for multiple types of information. This allows only relevant data be provided to specific groups so information is clear...eliminating errors, confusion and extended time required to deploy.Recruit, train and mentor full time and contract team members, evaluate performance as part of the performance review process. Create an inclusive and fun work environment where every employee engages effectively.
May 2018 - Sep 2020
Project Manager
Ml Spencer Homes
Industry: Residential Construction
May 2015 - Apr 2018
Software Engineering Manager
Managed 9 developers and technical analysts (in-house and remote), supporting and developing B2B integration systems. Served as interim Sr. Manager for DevOps and Production Support groups in an environment that handled 100K+ daily customer and vendor transactions. Deeply committed to the IT values of trust-based relationships, collaboration, and transparency. Mentored team on daily tasks and goals, and handled performance objectives and annual reviews. Challenge: A disproportionate number of contracted development staff led to the degradation of software operations functions. Important and impactful tasks were performed by people without true ownership.• In response, led an indirect team of global resources with development partners, managed project/program work, set expectations for quality standards, and defined SLAs for an operational support model.Identified the need for a centralized system to track data issues. Without resources, gained corporate buy-in by leveraging an existing application (ServiceNow). After implementation, adoption soared across company due to ease of use and functional flexibility. • Engaged team manager in implementing a new form for data collection; performed testing and migrated data. • Created reports that identified problem areas in the system and with customer data. The reports eventually helped to determine future functionality.Centralized the defect management process, and standardized issue support to replace a high-legacy process.• Conducted system analysis, and assessed the functionality to determine if the application had the capability to send http requests when triggered. Tapped into my programing knowledge, and wrote code for creating the request to be sent to the system. Industry: Retail
May 2013 - May 2015
Program Manager
Dupont Pioneer
Managed a portfolio of services, systems, and projects that provided real business impacts by focusing on value management and business capabilities. Identified cost saving opportunities, minimized "cross program" redundancies, decreased cross-organizational communication barriers, and managed risk.• Selected for a highly coveted position, working with Six Sigma Champion, to lead an initiative to consolidate IT operations across DuPont's companies. Tracked and adjusted an $8.6M budget across multiple projects. • Established a program structure to ensure tight collaboration between individually managed, but functionally dependent, construction, engineering, computational biology, and software development projects; budgets totaled $40M.• Negotiated and managed $10M in contracts for engineering automation with 2 international vendors, holding vendors accountable for meeting milestones and requirements.• Formed risk mitigation strategies for the constantly fluctuating EURO exchange rate, lessening the risk that project expenses might exceed the budget. Industry: Agriculture
Oct 2011 - May 2013
Project Manager Team Lead And Process Improvement Lead
Dupont Pioneer
Managed a newly formed team of 4 project managers, and implemented standard Agile project processes (i.e., requirement gathering processes, documentation standards, and the definition of project role responsibilities across Research IT.)Promoted to lead a newly formed team consisting of my project manager peers, applying my experience with organized project management. • Formulated practices that included project prioritization and an effective requirements gathering process, along with a structured process to manage production problems. • Created detailed requirements documents with mock-ups that required sign offs by the business and IT. Led a focus group in the definition and creation an organizational structure and Agile project and support processes for departmental reorganization. Created a project and program portfolio for Research IT, using MS SharePoint and Project Server. Enabled management, tracking, and reporting of priority, status, and resource usage for current and planned projects.Industry: Agriculture
Mar 2010 - Oct 2011
Project Manager & Business Analyst
Dupont Pioneer
Championed the transition from client-server applications to web-based solutions in order to decrease the technical support burden and increase accessibility.Collaborated with business partners to gather functional requirements for a scalable, multi-tiered, web-based system to manage multiple types of customer requests. Led the effort to increase "in the field" productivity with an iOS device solution (iPad, iPod, and iPhone) for use in real-time data collection, eliminating an arduous process that was a support nightmare. Overcame extreme resistance to change by the development team, delivering a system the business community loved.Drove an initiative for implementing an ERP solution built on Microsoft Navision. Led vendor analyses, managed selected vendor relationships, and worked with the legal department to create a contract. Industry: Agriculture
Jun 2009 - Mar 2010
Lead Software Engineer
Met a rigid deadline for the implementation of new functionality that supported a major new line of business by taking a hands-on role and working long hours to complete the application. Marketing had already promoted this functionality and our credibility was on the line.In a Lead Software Engineer role, led a data integration project to replace a high-legacy call center application that lacked key functionality. • Created a roadmap to outline steps to build a web application to pull all the health care data, thus eliminating the need for as many as 20 COBOL screens when servicing a customer call. • Included solution in our newly formed data management strategy; presented to senior management and staff, and it became the group's new direction. Created a new approach toward working with offshore resources, resolving issues with incorrect functionality and numerous defects. Built a strong knowledge base by providing easy access to subject matter experts via:• Regular morning meetings and a standing agenda to discuss specific code issues, new functionality, etc. • A collaborative SharePoint site. Asked by senior management to present my solution as a best practice.Industry: Healthcare
May 2007 - Jun 2009
Oct 2006 - May 2007
Jul 2005 - Oct 2006
Jul 2003 - Jul 2005
Feb 2003 - Jul 2003
Software Engineer
Geoaccess
Industry: Healthcare
May 2002 - Feb 2003
2 education records
Erica K. Nagle education
Bachelor Of Science (Bs), Management Information Systems
Iowa State University - Ivy College Of Business
Education record
Technical Expertise
FAQ
Frequently asked questions about Erica K. Nagle
Quick answers generated from the profile data available on this page.
What company does Erica K. Nagle work for?
Erica K. Nagle works for Transcarent.
What is Erica K. Nagle's role at Transcarent?
Erica K. Nagle is listed as Director, Engineering at Transcarent at Transcarent.
What is Erica K. Nagle's email address?
AeroLeads has found 1 work email signal at @transcarent.ai for Erica K. Nagle at Transcarent.
What is Erica K. Nagle's phone number?
AeroLeads has found 2 phone signal(s) with area code 978 for Erica K. Nagle at Transcarent.
Where is Erica K. Nagle based?
Erica K. Nagle is based in Greater Houston, United States while working with Transcarent.
What companies has Erica K. Nagle worked for?
Erica K. Nagle has worked for Transcarent, Admithub, Welltok, Inc., Ml Spencer Homes, and Staples.
How can I contact Erica K. Nagle?
You can use AeroLeads to view verified contact signals for Erica K. Nagle at Transcarent, including work email, phone, and LinkedIn data when available.
What schools did Erica K. Nagle attend?
Erica K. Nagle holds Bachelor Of Science (Bs), Management Information Systems from Iowa State University - Ivy College Of Business.
What skills is Erica K. Nagle known for?
Erica K. Nagle is listed with skills including It Strategy, Support Manager, Amazon Web Services, Requirements Analysis, Sharepoint, Manager Software Engineering, Node.Js, and Ecommerce.
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