Eric Boggs Email and Phone Number
I solve business challenges creatively by drawing on my experiences as a designer, entrepreneur, strategist, project manager and engineer. My approach is founded in design thinking and tailored to de-risk innovation. I'm most passionate about applying this people-centric approach in healthcare and education.Philosophy.I understand that solving complex problems is only worth doing if you can bring passion to solve them and empathy for those working around you. I have been successful leading teams because I infuse positivity, mentorship, and thoughtful strategy that incorporates the advice of others.Some color.I declined acceptance into UMASS medical school to pursue larger systemic challenges at the intersection of business, technology, and public health. I’ve also built a tiny home/studio in my backyard, have an intense appreciation for good landscape design, and am a huge Boston sports fan.Let’s talk.I’m interested in starting conversations around healthcare technologies, access, and influencing behavior. I want to help healthcare companies in Austin, TX, and beyond solve their innovation challenges and launch successful products.
Athenahealth
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Principal DesignerAthenahealth Mar 2023 - PresentBoston, Massachusetts, UsI am focused on improving athenahealth's patient portal experience and driving towards a long term vision that aligns with athenahealth's mission of creating a thriving ecosystem that delivers accessible, high quality, and sustainable healthcare for all. Day to day, I balance managing design research and strategy initiatives with tactical design execution that supports essential roadmap initiatives. I feel lucky to support and grow alongside a talented, caring, and collaborative team, as well as to work at an organization that fosters an innovative environment and the growth of its people. -
Lead DesignerAthenahealth Aug 2020 - Mar 2023Boston, Massachusetts, Us -
Professor Of DesignAustin Center For Design Oct 2019 - PresentAustin, Texas, Us -
Ux DirectorEverlywell Feb 2019 - Jan 2020Austin, Texas, UsAs Everlywell’s first UX Director, I played a foundational role in establishing a human-centered UX practice focused on effective design practices, rituals, and processes to ensure design quality and consumer satisfaction.• Directed the design of Everlywell’s results platform and transactional experience, contributing to +50 NPS across the product suite. • Instituted a rigorous cadence of ongoing qualitative and quantitative consumer research, in order to uncover insights to support innovation and product roadmap formation.• Led a design strategy consulting engagement with one of the USA’s top insurance providers to conceptualize and design an order platform for Medicare Advantage patients. • Managed and supported the growth of 3 designers (2 lead designers and 1 UX researcher) through daily standups, weekly 1v1s and team critiques. -
Product LeadThinktiv Jun 2017 - Feb 2019Austin, Tx, Us• Rapid product design, strategy, and development support for 6 web-based and mobile applications for health tech and fin tech clients• Project management of internal, client, and development teams to maintain project momentum and implement successfully• Mentorship of junior designers through daily standups, weekly retrospectives, and critique -
Senior DesignerBlackboard Aug 2014 - Jun 2017Boca Raton, Florida, Us• Creative Lead for Bb Student, an engaging mobile app for students with > 1M downloads.• Creative Lead for Blackboard Predict, a predictive analytics platform for academic advisors to understand and engage with at-risk students. -
Founder And Interaction DesignerCube Seven Design Dec 2012 - May 2014Design consultant, web developer.
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Clinicals Optimization Solution ManagerAthenahealth Aug 2012 - Jun 2013Boston, Massachusetts, Us -
Project ManagerAthenahealth Jul 2011 - Aug 2012Boston, Massachusetts, Us• Led $3.5M in successful client engagements• Manage internal and client enterprise project teams during complex EHR implementation projects• Resolve client issues by managing interactions with technical, product development, and account management teams• Direct on-site practice assessment consultations, deliver best practice presentations, and lead process re-engineering efforts -
Senior Project AssociateAthenahealth Feb 2010 - Jul 2011Boston, Massachusetts, Us• Manage smaller EHR implementation projects while serving as associate on complex EHR implementation projects• Develop training and support logistics for enterprise clients• Create innovative workflows and HTML-based solutions to reduce work and increase clinic efficiency• Develop project management tools to help standardize the implementation process• Lead client facing workflow calls -
Clinical Project AssociateAthenahealth Sep 2008 - Feb 2010Boston, Massachusetts, Us• Consult with clinical practice managers to configure robust EMR software to fit with practice workflows• Assist project manager to set goals and reinforce project deadlines for implementations• Lead trainings for practice end users and support physician practices on-site while going live on the EMR -
Business Development And E-Learning AssociateSyberworks Sep 2007 - Sep 2008Waltham, Ma, Us• Performed product demonstrations, made pre-sales calls, and followed up leads to determine viability• Managed multiple RFP's as part of state contract registrations• Conducted website usability and interaction design review• Completed and maintained the SyberWorks Spanish translations• Developed marketing collateral using Adobe Photoshop, Illustrator, and InDesign• Designed custom client branded e-learning campuses for demonstrations using Adobe product suite, HTML, and CSS • Interviewed education officers at over 50 US police departments to determine their learning management goals and inform product development -
Project Management InternProventive, Inc. Jun 2008 - Jul 2008Us• Volunteered two afternoons a week to participate in the entrepreneurial environment of a healthcare start-up• Researched disease progressions for Proventive’s adaptive modeling software under Medical Director oversight• Analyzed health information search functionality and made future implementation recommendations to the Project Manager• Edited RFP for MA state health consulting project to review current disease management initiatives -
Pediatric Cardiology InternOchsner Clinic Foundation Jan 2007 - May 2007New Orleans, Louisiana, UsCompiled and evaluated pediatric holter monitor device effectiveness research Shadowed pediatric cardiologist in clinic and in Electrophysiology lab 8 hrs/ -
Research And Event Planning InternWorld Trade Center Of New Orleans Jun 2006 - Aug 2006• Created an internship post Hurricane Katrina through the WTC-NO to use my research abilities to the benefit of the city• Assisted coordination of 2 international business luncheons for 150+ executives on increasing Latin American trade partnerships with New Orleans and Renewable/Secure building• Designed and implemented a major research project to assess the economic importance of Southeast Louisiana to the United States, leading to web published fact sheets for America’s Wetland Foundation
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Oncology Research AssistantTulane University Jan 2004 - May 2005New Orleans, La, Us• Assisted research experiments testing efficacy of peptide-based compounds for the treatment of infant leukemia• Prepared expression vectors of leukemia associated oncogenes involving PCR amplification of cDNA, cloning, DNA isolation, and analysis.• Utilizing these gene products, lab was able to develop peptide able to induce cell death in certain leukemic cell lines
Eric Boggs Education Details
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Mayo Clinic School Of Health SciencesGeneral -
Austin Center For DesignSocial Entrepreneurship -
MakersquareComputer Science -
Tulane UniversityLatin American Studies/Pre-Med Concentration
Frequently Asked Questions about Eric Boggs
What company does Eric Boggs work for?
Eric Boggs works for Athenahealth
What is Eric Boggs's role at the current company?
Eric Boggs's current role is Design Leader | Passionate Human-Centered Designer | Professor | Innovation for Health & Wellness | Trained Wellness Coach | Gardener.
What schools did Eric Boggs attend?
Eric Boggs attended Mayo Clinic School Of Health Sciences, Austin Center For Design, Makersquare, Tulane University.
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