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@nike.com
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3 phones found area 503 and 646
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LinkedIn matched
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Eric Pearson is listed as Technology Operations Leader | Driving Operational Excellence and Transformation | Leading High Performing Teams that Deliver Results at Nike, based in Beaverton, Oregon, United States. AeroLeads shows a work email signal at nike.com, phone signal with area code 503, 646, and a matched LinkedIn profile for Eric Pearson.
Eric Pearson previously worked as Director, Global End User Compute at Nike and Director, Asia Pacific and Latin America (APLA) Marketplace & Corporate Support at Nike. Eric Pearson holds Bachelor Of Arts - Ba, General Studies / Business Administration from Southern New Hampshire University.
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AeroLeads found 1 current-domain work email signal for Eric Pearson. Compare company email patterns before reaching out.
I specialize in empowering companies to scale technical operations efficiently, enhance customer interactions, and drive sustainable business growth. I lead, inspire, and optimize high-performance technical teams to implement innovative solutions that support business needs while streamlining operations for greater impact.With over 25 years of experience across retail, healthcare, and finance industries, I craft and execute data-driven strategies that improve service delivery, reduce operational redundancies, and modernize customer support infrastructures. My commitment to continuous improvement and delivering long-term, scalable solutions ensures that organizations remain agile and competitive in evolving markets.Professional Edge — I bring a rare combination of technical expertise and strategic insight, uniquely positioning me to align operational frameworks with overarching business objectives. From vendor negotiations to driving operational efficiencies, I consistently deliver measurable results, translating complex technical challenges into actionable business strategies.Core competencies include an analytical approach to problem-solving, a forward-thinking mindset, and the ability to cultivate strong, cross-functional relationships, from executive leadership to technical and business teams.Key Achievements: ► Reduced consumer impact volume by 43%► Boosted service-level agreement compliance by over 51%► Reduced resolution times by 73%, streamlining customer support processesI cultivate top-performing teams and ensure they are empowered to excel in fast-paced, dynamic environments. By fostering a collaborative atmosphere, I guide teams to align with the company’s vision while driving creativity and innovation. My leadership encourages operational efficiency and instills a culture of continuous improvement.In today’s rapidly evolving business environment, staying ahead of technological trends and building strong customer relationships are essential. I excel in implementing forward-looking technology strategies that enhance organizational agility, improve customer satisfaction, and support long-term growth.By combining my in-depth technical knowledge, strategic business insight, and customer-centric approach, I consistently deliver high-impact solutions that drive transformation and position organizations for success.
Listed skills include Data Center, It Management, It Service Management, Vendor Management, and 47 others.
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Beaverton, OR, US
Oversee global desktop support, AV, Innovation and depot operations, including Executive, VP and Board of Directors support.Lead 4+ teams of 5 employees each across 3+ countries managing incident/problem resolution by using ITSM, DevOps, and Lean principles to ensure daily operational success while managing vendor contracts and improving financial.
Beaverton, OR, US
Developed and implemented technical support strategy across Nike's APLA marketplace in alignment with digital transformation initiatives. Handled strategic vision and critical planning across enterprise, digital, and retail operations. Collaborated with global technology teams to optimize vendor relationships and streamline IT support.
Beaverton, OR, US
Directed multiple engineering and support teams across Nike and Converse stores, administering Level 1 and Level 2 Retail Service Desk, production support, and field services. Supervised operations and strategy, pinpointing inefficiencies and effecting solutions to optimize costs and performance. Negotiated Master Service Agreements and rate cards to.
Beaverton, OR, US
Spearheaded creation and optimization of Nike's North America Level 2 retail support model for Nike and Converse stores, focusing on technical production support. Evaluated team performance, refined operations, and strengthened collaboration with product and engineering teams to improve service delivery and efficiency.Accomplishments:◆ CUSTOMER SERVICE.
Beaverton, OR, US
Evaluated high-impact engineering and observability solutions contributing to prolonged outages and consumer impact. Implemented enhanced visibility framework and introduced new alerting tiers, optimizing response times and reducing outage durations. Streamlined existing monitoring systems to ensure faster issue detection and resolution, improving overall.
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Eric Pearson works for Nike.
Eric Pearson is listed as Technology Operations Leader | Driving Operational Excellence and Transformation | Leading High Performing Teams that Deliver Results at Nike.
AeroLeads has found 1 work email signal at @nike.com for Eric Pearson at Nike.
AeroLeads has found 3 phone signal(s) with area code 503, 646 for Eric Pearson at Nike.
Eric Pearson is based in Beaverton, Oregon, United States while working with Nike.
Eric Pearson has worked for Nike, Hewlett Packard Enterprise, Omnicare, A Cvs Health Company, Jpmorgan Chase & Co., and Citi.
You can use AeroLeads to view verified contact signals for Eric Pearson at Nike, including work email, phone, and LinkedIn data when available.
Eric Pearson holds Bachelor Of Arts - Ba, General Studies / Business Administration from Southern New Hampshire University.
Eric Pearson is listed with skills including Data Center, It Management, It Service Management, Vendor Management, Itil, Sharepoint, Process Improvement, and Incident Management.
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