Eric Albert Email & Phone Number

Irving, TX, US

Works with Brookfield Properties to maintain and oversee the 900,000+ square foot mixed-use destination in Irving, TX. This includes oversight of the multipurpose areas, weekly events, parking structures, and the dining & entertainment facilities.

Plano, Texas, US

• Managed a three story, 55,000 sq. ft. venue, including oversight of eight bars, twenty food stalls, and an outdoor entertainment venue. This involved serving an active management role in purchasing, operations.
• Participated in corporate level decision making and oversight of marketing, entertainment, administrative, hospitality, and operational departments.
• Established relationships with third party vendors to build sustainable and mutually beneficial partnerships.
• Studied and applied knowledge of and adherence to all applicable laws, policies, and procedures relative to food and alcoholic beverage services.
• Coordinated with all departments to analyze and improve ROI and P&L statements for entertainment, events, and day-to-day operations. This involved participating in weekly inventory counts to ensure accuracy of data.
• Collaborated with all teams to develop sales-driving initiatives, logistical planning, staffing, and hold accountability as it related to ongoing and upcoming events.

Austin, TX, US

• Launches pilot programs to benefit the day-to-day operations of the store. This includes programs regarding perpetual inventory, fast casual ordering concepts, think tanks to address bottlenecks, connecting the.
• Promotes team members to upper levels of leadership through training and opportunities with in-store initiatives. So far, one Associate Store Team Leader has been promoted to Store Team Leader and four Team Leaders.
• Encourages the maintenance of excellence as pertaining to food safety within each department. Has achieved “Green” Food Safety walks year-long by a third-party auditor.
• Successfully leads a multimillion-dollar ($50+) operation by focusing on day-to-day operations and “big picture” planning. So far, has beat Net Income Forecast by 550 basis points, Margin Forecast by 600 basis points.
• Managed to hit an all-time sales record for Christmas day, and sales record for the entire store’s career.
• Has successfully helped the store attain “Store Process Certification.”

Austin, TX, US

• Used creative and innovative thinking to build sales, effectively address problems, and successfully adapt to the market and competition.
• Trained team members while simultaneously promoting a culture of training within all departments in order to support team member growth.
• Received global recognition for efforts to assist sister stores during the COVID operational setback.
• Focused on maintaining the highest standard of retail execution, cleanliness, and maintenance at all times within the store.
• Cultivated positive work environment by encouraging teamwork, mutual respect, and company ethics.
• Worked to cast vision and expectations by clearly communicating the stores' Widely Important Goals (WIGs). ------------------------------------ACHIEVEMENTS:

Austin, TX, US

• Played a pivotal role in opening the Las Colinas (Irving) Whole Foods Market store. This included: ▻ Building multiple leadership teams and setting operation standards for in-store departments. ▻ Hiring entry-level.
• Assisted the Store Team Leaders in daily and monthly operations.
• Ran monthly, quarterly, and end-of-year inventory assessments.
• Headed up the Safety Team and developed the Safety Culture and Community. Held monthly meetings with the committee to ensure the success of the program.
• Held bi-weekly merchandising meetings, weekly Team Leader meetings, and monthly Associate Team Leader meetings to discuss measurable goals and develop teams.
• Maintained the store’s controllable GL accounting targets and EVA improvement.

Austin, TX, US

• Served as point of contact for team members in regard to Whole Foods' acquisition of additional stores.
• Trained new team members on the Whole Foods Market leadership trait of customer obsession.
• Navigated conversations with customers including complaints, praises, and requested assistance.
• Developed current team to maintain and build the company's brand standards.
• Oversaw all cash-handling procedures.

Austin, TX, US

• Worked as a bagger and cashier for Whole Foods Market, working to maintain high efficiency and high levels of customer satisfaction.
• As a Produce Team Member, Buyer, and eventually Associate Team Leader, sought to maintain quality and freshness of all perishable produce items.
• Was educated on the day-to-day operations of supply chain and category management.
• Learned and implemented the brand standards for merchandising, and supported the cause-based programs that built the Whole Foods Market brand.
• Built and maintained product displays in order to build financial performance and success.
• Pushed existing training systems and development forward with current and new team members.