Director Of Customer Success
Our mission is to democratize fresh food. End Food Insecurity Now. * Ensures Operator success by providing best-in-class customer service and data analytics.* Visual and Traditional Storytelling, Merchandising.
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@downtownwomenscenter.org
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1 phone found area 323
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Erica Lee is listed as Director of Launch Success, Foodspot based in Los Angeles Metropolitan Area, United States. AeroLeads shows a work email signal at downtownwomenscenter.org, phone signal with area code 323, and a matched LinkedIn profile for Erica Lee.
Erica Lee previously worked as Director of Customer Success at Foodspot and Technical Writer at Founderculture. Erica Lee holds Masters Of Arts, Asian American Studies from Ucla.
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Erica Lee is a Director of Launch Success, Foodspot. She is proficient in German. Colleagues describe her as " I had the opportunity to work with Erica at Territory Foods, and I can say that if you are seeking an individual with a passion for food and a diligent work ethic -- Erica is certainly that person. She is assiduous in her pursuit to do her job professionally and willing to put in the long hours and effort to make sure her tasks are accomplished. In terms of communicating, we had weekly meetings to stay up-to-date in which she was open and honest when she needed clarification or assistance to understand a new concept and would then put those skills to use, assisting my department to ensure compliance with our vendors quickly. Her candor is refreshing and valuable to any organization, and I’d gladly work with her again should our paths cross. " and "Erica's knowledge of the culinary arts and healing the body through yoga lend itself greatly to her skill in finding new uses for consuming cannabis. Her passion, dedication, and work ethic guarantee better than expected results. She has a creative approach to her research and experimentation in developing new approaches to infusing cannabis into food products. She is a pleasure to work with and I highy reccomend her."
Listed skills include Marketing, Social Media, Social Media Marketing, Sales, and 32 others.
A career timeline built from the work history available for this profile.
Hayward, California, United States
Our mission is to democratize fresh food. End Food Insecurity Now. * Ensures Operator success by providing best-in-class customer service and data analytics.* Visual and Traditional Storytelling, Merchandising.
Los Angeles Metropolitan Area
Everything is Story Telling: technical writing doesn't have to be boring.* Voice Specialist ghost-writing for Founders and Software Engineers, covering cutting-edge technology.* Delivers unique, effective, engaging marketing content for Silicon Valley software startups.
Los Angeles, California, United States
* Pandemic frontline. Manages a team of two, producing ~800 ready-to-eat meals per day for homeless women at this Skid Row non-profit.- Menu planning for various food and allergy requirements. Enforces Servsafe food safety and COVID-19 health regulations.- Assists in logistics, recruitment, onboarding, training, and development of kitchen team.
Greater Los Angeles Area
• Responsible for the Southern California business, including full P&L ownership, of Los Angeles, Inland Empire, Orange County, and San Diego markets, totaling c. $3 million in top line annual revenue.• Directly led all field operations including a 3 person sales & acquisition team, 1 customer service + compliance rep, a 20 person internal kitchen, 15 person pick & pack facility, and a 10 person delivery/operations team.• Cut kitchen labor costs from 33% to 13% labor cost, and improved food safety/sanitation measures in accordance with strict HACCP standards. Improved cold chain management with better technology.• Successfully pivoted business operations to 100% direct delivery and 21% increase in volume, during Covid-19 pandemic, maintaining employee safety and best business practices.
Greater Los Angeles Area
- Prepares ~25 customized in-home meals per a day, relieving burden of grocery shopping and food preparation for busy individuals, couples with kids, elderly, and recent outpatients who prefer to eat well and healthily, or whom have dietary restrictions.- Provides virtual cooking classes and demonstrations. Mentors on maximizing kitchen pantry usage and reducing food costs. Consults on menu planning and creation.- Creates food photography and food styling for online marketing purposes, working closely with clients to achieve their ideal branded look.
Greater Los Angeles Area
Spokesperson for luxury brand of Australian Wagyu beef.- Drives direct-to-chef marketing and sales, penetrating U.S. market, working hand-in-glove with distributor sales teams across the nation.- Networks with Michelin-star, celebrity chefs by supporting charity events for the 2019 Bocuse D’or USA Team, achieving product exposure and potential sponsorship.- Comprehension of beef cuts, appropriate cooking techniques, U.S. market, eating/food trends, and USDA/EU/Japanese/Australian meat standards.
Greater Los Angeles Area
- Ideates product line, with an emphasis on high-quality cannabis-infused edibles, tinctures and cannabis lifestyle products.
Greater Los Angeles Area
Keeps finger on the pulse for LA regional dishes, tailor-made for Eat Club customers.- Works hands-on with Restaurant Partners on product development of new dishes to meet customer profile needs. Excellent trust-building. Never loses sight of customer satisfaction.- Manages 70+ accounts with local restaurants and USDA/FDA-approved food manufacturers, providing data analysis. Superior communications skills and works closely with SF Bay Area, and NYC market teams.- Coordinates and art directs Marketing food photography shoots.
Greater Los Angeles Area
Owns the sales cycle – from lead generation to close. - With intimate knowledge of kitchens and restaurant management, consults with local chefs, caterers, bakeries, and hotels on menu creation.- Creates and drives revenue with existing accounts, valued at $3.5 million in sales. - Awarded Employee of the 1st Quarter 2017.
Chinatown, Los Angeles, Ca
Oversees the entire restaurant and handles everything from staffing to inventory and cooking on a daily basis.- Pok Pok's Phat Thai recognized by Jonathan Gold, LA Times Food Critic, as "10 Best Dishes of 2015."- Responsible for hiring, training, and performance reviews of staff, opening/closing restaurant, inventory, quality control, front-of-house duties, adhering to strict labor/food cost budget.- Demonstrates excellent customer service skills, capable of multi-tasking to a high level while executing in a timely fashion. Expedites, prepares and cooks signature dishes in a fast-paced environment, in accordance with the high kitchen sanitary and recipe standards.
Los Angeles
Provides all meat fabrication for breakfast, lunch and dinner service and associate prep at this wildly popular 150-seat restaurant.- Responsible for all protein, including all seafood, beef, pork, lamb, chicken, duck, and rabbit. Produces stocks, rubs, marinades, and cures.- Forges close working relationship with prep team and chefs, maintaining a dependable presence in the kitchen coupled with extremely high productivity levels, while delivering consistent product, under demanding pressure.- Demonstrates excellent time management skills matched with precision technical detail. Takes much pride in one's work. Versatile team player.
London, United Kingdom
- Manages clients, creates marketing strategies including Social Media, and networks in-person & online.- Launches a YouTube station showcasing instructional and motivational videos.-Generates sales consistently on a 100 - 115% basis through professional non-traditional, multi-pronged sales strategy.- Tripled sales within one fiscal year (2007-2008) by integrating marketing efforts to reach a diverse target market using Facebook, referrals and in-person networking.- Grew client database by 155% within 8 months with a strategic marketing campaign, via the internet and social media. Tracked, analyzed and reported outcomes to improve sales.
London, United Kingdom
- Represents this web design company's sales and marketing department.- Lead generation includes contacting up to 200 design agencies per day, providing tracking system, and follow-up. Engages clients in ongoing conversations to enhance customer service.- Builds and maintains business alliances via in-person networking strategy through BNI, London Chamber of Commerce, Business Link, 1230TWC.- Developed productive business partnerships in London, UK, and the EU and maintained client relationships using a variety of tools, including social media, Facebook and email newsletters.
London, United Kingdom
- Heads new e-sales web department for a traditional B2B mobile phones company, creates & adheres to project timelines, trains sales team on custom e-business sales and CRM tool.- Exceeds CEO expectations by launching fully functioning and tested company website 13 days ahead of schedule, thus boosting company marketing and online presence 100%.- Created custom-built mobile phone sales proposal application for in-house sales team of 24, streamlining the sales process efficiency by 68%.
Greater Los Angeles Area
- Codes for Barbie.com, all Barbie International affiliate websites, and other Girls Division websites.- Supports Boys Division websites: HotWheels, Matchbox.com.
Greater Los Angeles Area
- Codes and updates online toy retailer website, competing with Amazon.com, ToysRus.com, and KBToys.com. - Establishes digital photography studio, creating more efficient and cleaner catalog images for web production.- Main coder for de.etoys.com (German) website, Summer Boutique, Party Store, & Music Store.- Supports etoys.co.uk retail website, and Babycenter.com.
Activities and Societies: Contributing writer to the Amerasia Journal.Principal Advisor: Shu-mei Shih
Activities and Societies: Food Writing and Photography Club, Iron Toque, International Food Club
Activities and Societies: Founding Member of AASU (Asian American Student Union), and Mentor Program.Principal Advisor: Nobuho Nagasawa
Quick answers generated from the profile data available on this page.
Erica Lee is listed as Director of Launch Success, Foodspot.
AeroLeads has found 1 work email signal at @downtownwomenscenter.org for Erica Lee.
AeroLeads has found 1 phone signal(s) with area code 323 for Erica Lee.
Erica Lee is based in Los Angeles Metropolitan Area, United States.
Erica Lee has worked for Foodspot, Founderculture, Downtown Women'S Center, Territory Foods, and Erica Lee Personal Chef Services.
You can use AeroLeads to view verified contact signals for Erica Lee, including work email, phone, and LinkedIn data when available.
Erica Lee holds Masters Of Arts, Asian American Studies from Ucla.
Erica Lee is listed with skills including Marketing, Social Media, Social Media Marketing, Sales, Email Marketing, Marketing Strategy, Cooking, and Facebook.
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