Erica Madden Email & Phone Number

Los Angeles, California, United States

-Tech startup utilizing our custom software to create asset-sharing opportunities across the transportation/logistics industry.

Thousand Oaks, California, United States

-Manage a staff of 70+ employees on a daily basis-Complete all closing and/or opening procedures to company standards-Directly supervises assigned employees. Responsibilities include training all employees including new assistant managers; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems-Oversaw alcohol compliance and customer service training, ensuring compliance with all federal, state, local policies-Timely communication of inventory, cash handling, revenue reports, safety and customer matters-Maintains and inventories all product in preparation of inventory ordering at the end of every month-Assist in scheduling staff, voids/closing comps, liquor pulls, cutting staffing levels, checking out all staff at end of shift-Committed to delivering high levels of customer service