Erica Menefee Email & Phone Number

Alexandria, Virginia, United States

Tysons, Va

- Schedule, manage, and ensure the success of all CEO engagements- Travel internationally with the CEO and balance a high volume of internal & external meetings- Design concise briefings to prepare the CEO for executive meetings with high-profile or at-risk accounts- Research, propose and schedule company and client events most in need of executive attendance- Proactively manage the CEO contacts list and work with Sales on account strategy and engagement plan- Maintain an organized record of CEO engagements and track account progress - Serve as executive point of contact for strategic and confidential initiatives- Identify and implement improvements to all the above

Tysons, Vir

- Provide exceptional customer support via case management, phone and email- Develop and document operating procedures in anticipation of 4x global team growth- Streamline contract management processes

Sales Office - Rio

- Handle reporting for IT Executives (reduced report processing by 40%)- Coordinate meetings and document project timelines- Create training videos for the International Command Center

Gaithersburg, Md

- Accelerate provisions accesses for new hires from 3 months to 7 days- Enhance web page design for application support team- Design new training manual