Erica Fong Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

- Partner with Account Executives to streamline sales processes and drive sales- Liaison and collaborate across various internal teams to deliver customer-centric solutions- Served as a mentor for 2024 sales intern to guide in product knowledge, facilitating cross-team connections, and presentations- Lead training and shadow sessions to ensure the success of onboarding new hires- Provide tailored support to over 50 client accounts to establish and maintain trusting relationships

Chicago, Illinois, United States

- Elected as grade level representative on school leadership team, leading meetings and driving strategic planning- Create focused presentations and learning content for use by grade level team that align with subject matter standards and goals of school - Consistently meet or exceed scholar growth goal of 70% of scholars achieving over 70% proficiency in math and reading- Develop and nurture relationships with families to gain support and maximize growth through expert use of digital communication networks

- Collaborated and aligned with team to establish data driven systems to identify scholar assets and achieve quarterly goals- Nominated as Technology Leader to pilot and promote innovative instructional strategies and technology tools for three grade level teams- Selected for team of School Culture Representatives to design and implement proactive building wide strategies to heighten student interest and growth- Awarded ‘Excellent’ performance in the following: Demonstrating knowledge of resources | Maintaining accurate records | Participation and leadership in a professional community | Creating an environment of respect and rapport | Professional development

North Riverside, Illinois, United States

- Chosen to pilot and coordinate a new travel camp program overseeing an average of 20-30 campers daily- Directed a staff of five counselors, organizing workflow, resource management, and camper contentment to attain program objectives

Minneapolis, Minnesota, United States

- Awarded Junior Member Services Representative of the Year for exceptional client service- Excelled at providing product information and unique solutions to customers, spurring additional sales- Earned a reputation as an efficient service provider with impeccable accuracy and empathy towards clients

Master Of Education - Med, Elementary Education

Bachelor Of Science - Bs, Elementary Education And Teaching, 3.97

Activities and Societies: Honors Society, Recreation and Wellness Center Employee, Participant in Study Abroad Program in Toledo.

International Study Abroad, Spanish Language, 4.0

- Completed internship in Spanish school presenting on the American culture and aiding in facilitation of lessons to scholars - Chose.

High School Diploma

Activities and Societies: Varsity Badminton, Honors Program, Junior Varsity Volleyball, Ski Club