Eric Amsellem Email & Phone Number

St. Louis, MO, US

Greater St. Louis

Greater St. Louis Area

• Leading solution architecture, providing end-to-end project consultation leading team to plan, design and implement a network elements inventory system conversion software in an agile environment
• Engaged and collaborated with end users, application architect, business analysts, developers, and technical support teams to define project requirements and specifications, risks and issues to ensure successful.
• Mentored other members of the team, supporting their growth and motivation
• Enhanced team productivity by providing training on K2View’s advanced-data-integrator (ETL) product with emphasis on following best practices standards
• Made performance tuning recommendations to the project team based on results, code reviews and deep performance related diagnostic troubleshooting to help meet project execution SLA
• Developed a configurable and easy to use generic reconciliation solution for reporting purposes

• Planed, coordinated, and executed large-scale software installations and upgrades of K2View’s Big Data platform on multiple distributed environments, reporting status and progress to senior management
• Worked with customer in order to implement and utilize client’s standard Java based Voltage encryption software within K2View’s product
• Led team initiatives with regards to replication of existing data interfaces between legacy and K2View systems
• Led training sessions for client as well as K2View internal employees and SIs
• Incident management of critical severity problems including status report to senior management
• Created detailed installation guides, user guides and project deployment run book documents for various products

• Played an instrumental role in a multi-million worldwide financial & retirement services recordkeeping migration (US, Cardiff UK, Israel, and India), for conversion from legacy systems to new vendor next generation.
• Led and managed a team of data migration developers, including mentoring, performance reviews, design reviews, code reviews, responsible for team deliverables, planning and allocating team assignments
• Managed daily mapping sessions, on-site customer activities, business requirements gathering and detailed field by field data mapping of various system capabilities including technical and business parties
• Cross team consultation on design and implementation best practices, code reviews, performance enhancement opportunities, proactive issue preventing and problem solving guidance
• Incident management of critical severity problems including status report to senior management
• In-depth performance tuning, reporting performance results and status to senior management

• Coordinated and performed multiple client production support activities such as maintenance and upgrades
• Worked with client to perform installation and configuration setups of K2View’s software products and systems on multiple environments and distributed platforms
• Performance analysis, solution design and implementation in order to improve various migration software processes and hardware utilization to help meet project execution SLA
• Coordination of migration events into multiple environments
• Documentation of K2View’s software product modules, features and best practices
• Full design and implementation of a data masking solution for a legacy record keeping system

United States

• Hands on design, implementation, development, data analysis, defect troubleshooting and resolution, deployment & execution, monitoring, reporting, customer support and training on multi time zone telecom network.

Customer service representative engaged in aiding customers on the road, including technical support for navigational tools and onboarding of new employees