Erica O'Malley Email & Phone Number

Cranford, New Jersey, United States

• Deliver exceptional customer service and associate experience to grow top line sales through value based leadership.
• Oversee and manage a team of 40 associates and 4 managers.
• Lead store performance through company core values.
• Drive total store results in sales, shrink, turnover, and payroll management.
• Own the workforce management process, product lifecycle, and asset protection of the overall store.
• Determine operational and product lifecycle planning for the store and drive business growth through short term and long term actions to improve merchandise availability.

Jersey City, New Jersey

• Responsible for driving sales growth and profit through strong store controls, task management, and merchandising.
• Determining innovative merchandising strategies based on business reporting and customer shopping habits and communicating results back to Home Office.
• Photographing and communicating merchandising strategies to Home Office to be featured in monthly brand guides.
• Responsible for merchandise flow standards and replenishment standards.
• Responsible for inventory management, transfers, RTVs, debits, and MOS.
• Leading loss prevention efforts in store through monthly loss prevention audits and communication with the staff.

Staten Island, New York

• Drive sales growth by owning and leading the product lifecycle from receipt to merchandising the product on the sales floor in a visually compelling way.
• Responsible for talent lifecycle of direct reports, including recruitment, onboarding, training, development, performance management, and succession planning.
• Accountable for merchandise flow standards, assessments, and inventory.
• Analyze seasonal, monthly, and weekly business results to determine sales drivers.
• Leverage visual merchandising filters to create strategies and impact decision making.
• Travel to Home Office location to assist in the preparation for investor visits.

• Coach and develop peers and direct reports to company merchandising standards.
• Responsible for the planning and execution of brand guides.
• Maintain brand standards and executing sell down strategies.
• Use reports to determine successful merchandising strategies.

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Bachelor Of Business Administration (Bba), Fashion Merchandising And Management