Erica Pentima - Mba Global Management Email & Phone Number

Philadelphia, Pa, Us

Greater Philadelphia

Fostered executive-level client relationships with key stakeholders by proactively uncovering client needs and pairing them with program solutions.

Remote, Philadelphia

I'm a results-driven leader that enables business outcomes and scalable growth through strategic people management and engagement efforts.Through my strategic business partnerships I've been able to move with a sense of urgency and lead collaborative initiatives to align future needs with viable and sustainable solutions for value realization. I'm a metrics-obsessed and passionate leader who leverages innovation and fosters accountability to support business growth and… Show more I'm a results-driven leader that enables business outcomes and scalable growth through strategic people management and engagement efforts.Through my strategic business partnerships I've been able to move with a sense of urgency and lead collaborative initiatives to align future needs with viable and sustainable solutions for value realization. I'm a metrics-obsessed and passionate leader who leverages innovation and fosters accountability to support business growth and efficiency. Show less

Greater Philadelphia Area

Ensuring optimum growth of strategic employer-sponsored programs for Bright Horizons Family Solutions aimed at improving employee productivity. Developing strong partnerships with clients to maximize ROI, employee engagement and retention. Analyzing data/utilization of client sponsored programs on an ongoing basis and working with the client partner to tailor solutions to meet their employee’s evolving needs.

Greater Philadelphia Area

Served as a liaison between Mercy Suburban Hospital and Nazareth Hospital physician offices to uncover customer needs, concerns, and appreciation. Identified areas for improvement to include competitive bench marking, competitive analysis, operational review, technology assessment, operational review.Managed territory strategically in order to increase the number of referrals to the facility and drive imaging volumes.Key Accomplishments: • June 2014 Suburban Hospital outpatient… Show more Served as a liaison between Mercy Suburban Hospital and Nazareth Hospital physician offices to uncover customer needs, concerns, and appreciation. Identified areas for improvement to include competitive bench marking, competitive analysis, operational review, technology assessment, operational review.Managed territory strategically in order to increase the number of referrals to the facility and drive imaging volumes.Key Accomplishments: • June 2014 Suburban Hospital outpatient volumes increased year-over-year in all modalities except Mammo. Ultra Sound volume reached an 8 month high with 513 exams; Nuclear Medicine volumes reached a 7 month high with 48 exams.• June 2014 Nazareth Hospital outpatient CT exams per scan day increased 16.2% year-over-year. In fiscal year 2014, MRI increased 7.7% year-over-year; Mammography increased 4.7% year-over-year.• Routinely meet and develop relationships with “C” level executives, management, Radiology Director, Marketing team and Radiologist’s to provide feedback from customers and market information.• Developed and implemented marketing strategies and promotional activities including, but not limited to: creating promotional materials, planning education and speaker programs, scheduling lunches and out-of-office time with physicians and office staff. • Helping client understand the impact of ICD-10 implementation, expanding fax based scheduling, pilot preauthorization program, implement meaningful use for mammography, adjust central scheduling staffing during high volume call times, and streamlining the registration process to reduce wait time.• Awarded National Recognition for volume increases for February 2014 and May 2014. Show less

West Point, Pa

•Communicates about products in a way that's meaningful and relevant to each individual customer; customizes discussions and client interactions based on understanding of customer's needs•Engages in informed discussions about products with HCP customers - knowing when/how to seek and provide additional information•Within select customer accounts acts as primary point of contact for customer, meet with key customers/personnel to understand practice structure, business model, key… Show more •Communicates about products in a way that's meaningful and relevant to each individual customer; customizes discussions and client interactions based on understanding of customer's needs•Engages in informed discussions about products with HCP customers - knowing when/how to seek and provide additional information•Within select customer accounts acts as primary point of contact for customer, meet with key customers/personnel to understand practice structure, business model, key influencers Managed Care Organization (MCO), employers, state and local regulations)/network structure, customer needs and identifies business opportunities Show less

Proven leadership, solid communication and professional presentation skills with 7 years of experience in the pharmaceutical industry with the last 5 years focused on Primary Care Sales using video technology, with an MBA specialization in Global Management. Effectively operates in a matrix structure, implementing new processes and leveraging technology.

Bachelor Of Arts, Business Administration In Marketing

Mba, Global Management

Education record