Erica Pierce work email
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Erica Pierce personal email
I love to dig into customer problems and solve them with my knowledge of modern technology. I’m a Customer Success Manager with a passion on finding the most efficient way to stay on track, delivering above and beyond to clients, and keeping the work simple and efficient. I believe organized communication can solve any problem. I’m not afraid of change, how do we know if something is working or can be improved if we keep doing the same thing? I make sure that we successfully complete every project by recommending data backed adjustments along the way. At the end of the day, my job involves people & I embrace the differences, obstacles, and passions while building a better tomorrow.
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Media Solutions ManagerRadancy Jan 2024 - PresentNew York, New York, UsResponsible for supporting clients and account teams with the strategic direction, planning, and deployment of Radancy's capabilities across programmatic and performance media channels to achieve client and business objectives.Ability to engage, educate, and inform clients with respect to AdTech solutions. Combining data analysis with client feedback to develop media strategies and provide solutions for complex campaigns to meet client objectives.Analyze data to extract insights and transform those insights into actionable changes that will accelerate performance.Liaise directly with customers in the development, implementation oversight and ongoing management of programmatic and performance media strategies. -
Account DirectorRadancy May 2022 - PresentNew York, New York, UsManage client relationships while leading the implementation of multi-faceted digital strategies leveraging our integrated software solutions and digital delivery teams.Responsible for helping to build long-term client relationships, anticipating client needs, and working with supporting teams to coordinate efforts aimed at solving those needs.Combine data analysis and client feedback to create optimization strategies and provide solutions for complex campaigns to meet client objectives.Analyze data to extract insights and transform those insights into actionable changes that will accelerate performance.Primary point of contact for all Non-Field activity. Responsible for driving and supporting the strategy in concert with other account team members and SMEs. In addition, I am the primary point of contact for creative engagements. Facilitating intakes and seeing projects through completion and activation. -
Customer Success ManagerRadancy Apr 2023 - Jan 2024New York, New York, Us -
Client Operations SpecialistForce Marketing Mar 2022 - May 2022Atlanta, Ga, Us -
Client Success Specialist/ Project ManagerForce Marketing Apr 2021 - Apr 2022Atlanta, Ga, UsProactively and efficiently manage tasks and projects related to client marketing campaigns.Process tasks, manage timelines and expectations while communicating updates to teams internally. Lead internal communication and collaboration across departments. Launch campaigns and website creative upon receipt of all needed approvals. Stay up to date around all marketing channels, including but not limited to: Paid Search, Display, Social, SEO, Online Video, Direct Marketing, and Streaming Solutions. -
Agent Experience ManagerCompass Sep 2020 - May 2021New York, Ny, UsWork alongside leadership on local best practices and regional priority projectsDrive agent software and program engagement Work side by side with Real Estate Sales Managers to build agent success strategies and business growth plansDocument and continuously improve best practices, resources, and SOP’s -
Project CoordinatorCask Aug 2020 - Sep 2020San Diego, Ca, UsWork with the correct internal resources to ensure projects are properly transitioned from Sales to the Delivery TeamWorking with the Sr. Project Team members to create a project plan and schedules that align to processes and deliverables identified in the engagement Statement of WorkPrepare weekly project status reporting to various internal and external stakeholders, on the topics of: Schedule, Scope, Budget, Risks, Issues, and Action Items -
Assistant Store ManagerStarbucks Oct 2017 - Aug 2020Seattle, Wa, UsResponsible for creating and maintaining store schedules that align with processes and deliverables identified by corporate Identifying opportunities unique to the market for business growth and development Collaborating and communicating with customers and team members ranging from baristas to the regional director to ensure needs are met in a timely and profitable manner Led various teams to financial success across the Southern California region by reporting on profitability and adhering to companies' financial requirements -
Styling InternFabletics Aug 2019 - Dec 2019El Segundo, Ca, UsEntry of new styles/outfit images and related attributes and metrics across multiple documents throughout the product creation lifecycleCoordinating between vendors and cross-functional teams to track samples and location permitsWorked alongside the styling director to ensure projects were adequately staffed and resource plans were maintainedCreated tracking system via excel to locate past season samples and borrowed merchandise -
Administrative AssistantAurora Las Encinas Hospital Oct 2012 - Jan 2018Pasadena, California, UsProvided high level administrative support with excellent calendar management including but not limited to: family treatment meetings, department activities, hospital wide meetings, third party vendor meetingsRepresented the department during new hire orientationActed as “gatekeeper” by creating win-win situations for direct access to Director of Social Services time and calendarPrioritized conflicting needs; handle matters expeditiously, proactively, and followed through on projects to successful completion, often with deadline pressures.
Erica Pierce Education Details
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Arizona State UniversityMass Communication/Media Studies
Frequently Asked Questions about Erica Pierce
What company does Erica Pierce work for?
Erica Pierce works for Radancy
What is Erica Pierce's role at the current company?
Erica Pierce's current role is Media Solutions Manager.
What is Erica Pierce's email address?
Erica Pierce's email address is er****@****ncy.com
What schools did Erica Pierce attend?
Erica Pierce attended Arizona State University.
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