Erica Mitchell Email & Phone Number

New York, United States

Drove operational improvement across Gap Specialty & Gap Outlet; including process change and creation, tool rollouts, strategic initiatives, cross-functional alignment and training. -Collaborated with key stakeholders to understand pain points and identify opportunities to build and/or update improved process operations. -Conducted a, quarter long, time study to gain data, including user feedback, in support of improving processes and tools - which directly led to the creation of 3 new improved processes and 2 tool updates, increasing data accuracy by 10%.-Maximized function bandwidth by creating and implementing updated process strategies which led to an 18% reduction in time spent on pricing, BAS planning, and Flow Forecasting due to improved processes. -Optimized and drove migration to a common Brand supported flow forecasting tool to enable data consistency across Teams and departments. -Supported launch readiness process through writing descriptions of new processes, facilitating trainings, and continued on-going support through office hours. -Owned Planning pipeline and calendar management to drive strategic priorities and inventory optimization.-Actively managed Planning and Merchandising tasks and roadblocks to stay on target with timelines for company objectives and deliverables.

New York City Metropolitan Area

Managed $100M in retail annually for Gap’s North America Boy’s division; overseeing all apparel and non-apparel departments; successfully growing the margin rate 5 percentage points.-Drove the success of the Boys North America Gap Specialty Retail and Online division; developed tops down departmental sales and inventory plans that aligned with Brand objectives. -Developed and managed the execution of end-to-end sales, gross margin, and inventory strategies to hit Brand level sales targets.-Drove partnership and collaboration with Global Merchandising team to ensure the seasonal assortment met the Gap customer and business needs.-Managed a team of 4 supporting end-to-end planning of multiple departments while providing leadership to create a collaborative, innovative, and results-oriented environment.

New York, New York

Successfully managed $50M in retail annually for Gap’s North America (410 stores) Men’s division; overseeing Woven Tops and Sweaters achieving a 4% retail & 5% GM$ beat to Plan, outpacing company growth. -Forecasted sales and inventory monthly to react to dynamic market trends while continuing to drive sales growth, profitability, and manage inventory effectively.-Built a pre-season off-cycle buying tool which incorporated historical financial data, future trends, color ranking, and average buys per store to inform style-color inventory level buys and successfully rolled out the tool to other off-cycle planning departments.-Successfully re-launched the Men’s basic Poplin Shirt business actualizing at a 13% beat to Plan & 7% retail comp (FY 2018)

San Francisco Bay Area

Managed Non-Apparel and Women’s Active Divisions for Old Navy Canada (80 stores) with volume in-excess of $60M, achieving a 15% retail & 25% GM$ beat to Plan, well outpacing company growth.-Owned product assortment and built brand narrative by buying into key styles within the global product line, identifying white space and executing a merchandising strategy unique to the Canadian market.-Successfully relaunched 17 key styles within Hosiery, resulting in a 33% retail comp & a 42% GM$ comp.-Restored profitability within the Shoes department by partnering with the Design, Merchandising and Production teams to build an assortment that better supported the needs of the Canada Market, resulting in a margin dollar increase of 39% YTD (FY 2016).

Greater Los Angeles Area

Responsible for in-season planning and maintaining the health of the Global Core Accessories division; a $250M business, across 700 locations, including domestic, international and e-commerce channels. - Analyzed key metrics such as budget, forecasts, productivity requirements, and additional factors to develop sales and inventory plans, promotional strategies, and seasonal sell-off plans.

Greater Los Angeles Area

Provided support to the merchandise planning process by generating sales and inventory reports to create and compile weekly business recaps of Forever 21 merchandise for senior leadership.-Developed and evaluated unit plans, projections, inventory flow, promotional strategies and seasonal sell-off plans. -Developed projections and inventory flow for key items collections.-Partnered with Merchants to conduct the monthly review process.-Routinely present recommendations and other analysis to senior leadership and executive management related to driving short and long-term business goals including hind-sights, color pattern selling, etc.-Developed and implemented improved processes, tools, and best practices to enhance work flow, cross functional collaboration and accountability.

San Diego, California

Collaborated with multiple large vendors to facilitate inventory regulation, set-up of new stocks, depletion, sales incentive programs and pricing.-Track sales levels to determine product volume adjustments, replenishments and allocations with a demonstrated proficiency in internal networking systems.-Performs daily merchandise allocation, documenting inventory and replenishing products for more than thousands of hotels, restaurants and businesses.

San Diego, Ca

Manage and process product returns for the entire company and assist buyers with daily order inputs and tracking.

San Diego, Ca

Managed the appraisal department and screened potential clients credit information for eligibility.

Assisted a Policy Advisor with day-to-day duties, as well as, created the backbone of a learning program for Los Angeles youth.

Greater Los Angeles Area

Scheduled and administered experimental sessions, as well as, assisted with protocol design.