• Analyze operations to evaluate the performance of the organization and staff.• Determine areas of potential cost reduction, program improvement, efficiency, and policies. • Develop and implement business plans and strategy, identify, and explore new opportunities for growth.• Establish employee training and development plans that align with organization development philosophy.

• Set performance indicators and coached the team on the evaluation process. • Set up employee recognition and appreciation programs. • Provided Human Resources services and support to managers and division leads.• Conducted variance analysis and reporting of income accounts. • Researched various account types including, Receivables, Accounts payable, fixed assets, operations, and labor.

• Worked closely with Service Quality Managers to ensure a seamless flow of information for financial analysis.• Analyzed current and past trends in key performance indicators including all areas of revenue, labor, and all other expenses to facilitate timely and definable planning and decision-making.• Analyzed complex financial information and reports to provide accurate and timely financial recommendations to management for critical decision-making• Verified vendor accounts by reconciling monthly statements • Performed timely and accurate AP and AR functions

• Oversaw billing, payroll, AP, and AR and verified that proper procedures were followed.• Managed 300+ monthly invoices for an organization of 100 people and maintained accurate processing and verifications.• Processed payroll, garnishments such as tax liens and child support