● Worked with large datasets in Excel to organize and analyze patient information. (VLOOKUP, Pivot Tables, Data Cleaning)● Created and maintained Power BI dashboards to visualize patient data and gain valuable insights for the organization.● Created a Power BI dashboard that provided key insights, resulting in a 15% improvement in patient care efficiency.● Led a data integration project that consolidated patient information from three different systems, improving data accessibility and reporting accuracy.● Cleaned and prepared data for use in Power BI and Excel, ensuring accuracy and consistency.● Conducted SQL queries to extract and manipulate patient data for various analyses.● Ensured data integrity and compliance with organizational standards and HIPAA regulations.● Communicated findings and insights to stakeholders through reports and presentations.● Trained and mentored team members on data analysis techniques and best practices.

Utilized CRM systems (Salesforce) and sales data management tools to find quality sales leads and identify trends in client purchasing patterns. Analyzed AT&T sales database by month to segment customers and identify an action plan to improve struggling sales metrics. Led to our store hitting data product (Tablet, smart watch) sales goal for first time in 4 months.Conducted market research and competitor analysis for our own company to identify and capitalize on weaknesses. Created excel sheet to compare our advantages in relation to our competitors.Constant analysis of AT&T performance database dashboard to pinpoint my deficiencies in relation to others.Created excel sheets for our store, used to track pending and completed broadband installations. Incorporated conditional formatting, VLOOKUP, functions, and more.Invited to AT&T National Sales Summit for exceptional sales performance in 2022 sales year.

Conducted computer technology training with new hires.Managed Fire Alarm maintenance records to ensure the service department was able to schedule timely maintenance appointments.Performed incident analysis related to fire incidents or false alarms to identify trends. Decreased total number of false alarms by 17% in 2019 from 2018 despite growth in total number of systems.Ad Hoc analysis to promptly identify and resolve deficiencies in our installed systems.Created and maintained company data using Excel and Google Sheets. (VLOOKUP, Pivot Tables, Data Cleaning) Utilized SQL (MySQL Workbench) to extract valuable insights from datasets.Ensured necessary software is downloaded and updated on Windows machines.Displayed an understanding of electrical regulations, construction requirements, material, and device functions, while maintaining industry standards.

Provided excellent customer experience while maintaining and exceeding sales goalsEducated customers about all products, services, and pricing plansEffectively educated coworkers on “Magnolia Home Theater” products, resulting in improved performance