Erica Girouard, Capm Email & Phone Number

Orlando, Florida, United States

Orlando, Florida Area

Project Coordinator for all Environmental and Subsidence assignments in Florida region as well as Structural assignments for Contractor in Southeast Florida.• Route incoming assignments - Structural, Fire, Mechanical, Electrical, Environmental, and Subsidence, to appropriate Project Coordinator or Expert based on scope and location of project.• Assign Experts to all Structural projects in Southeast Florida region. Track number of assignments for each Expert in region to maintain appropriate coverage and acceptable response time.• Research scope of incoming projects and, if necessary, contact Client for clarification in order to prepare budget estimate for each assignment.• Set up and maintain assignments in Deltek Project Management system.• Ensure corporate metrics are adhered to by actively monitoring progress of projects and communicating with Experts in the field.• Enter contractor and vendor invoices for each project into Deltek system.• Edit Expert reports post-Technical Review for grammar and layout prior to Expert signature and delivery to Client.• Create project invoices based on specific service agreement guidelines for each Client.

Winter Park, Florida

Provided executive administrative support for several Partners, answered/ routed main line phone calls, assisted clients at front desk and by phone, and participated in special projects.• Played key roles in set up, training, and execution of major software upgrades - Thomson Reuters GoFileRoom/ FirmFlow, NetFirm/ NetClient client portal system, and Lucion Technologies’ document management system, FileCenter – as well as conversions between an in-house server-based network and cloud-based network. Provided troubleshooting assistance to staff and clients beyond product rollout. • Produced and maintained new software training and reference guides for employees as well as information booklet instructing clients on how to use online portal system.• Maintained critical deadline tracking lists for tax deliverables, along with client data, across multiple software platforms including Thomson Reuters GoFileRoom, Practice CS, and Microsoft Outlook.• Processed clients’ annual 401(k) benefit plan administration and administered benefit payments for eligible employees.

New York, New York

In-office contact for part-time remote Business Manager, as well as Payroll Administrator when out of town. Tracked petty cash account, generated invoices, and performed other light bookkeeping tasks using Quickbooks. Administered non-union employee health, worker’s compensation, and disability insurance. • Transitioned employees formerly considered self-employed to hourly employee status by creating new payroll tracking system in line with union contract as well as compatible with shop project tracking in Lotus Approach database.• Assumed duties for Payroll Administrator during unexpected, prolonged absence, ensuring payroll and union employee benefits administration remained uninterrupted.

Harford, Connecticut

As part of Costume Department, responsible for creation, procurement, and alteration of all costume accessories, as well as modification of fabric for each theatrical production during season.

Cooperstown, New York

Managed team of Artisans and Interns to create and/or alter all costume accessories and modify fabric for season of four operas. Coordinated with Costume Designer, Costume Director, and other departments to provide materials needed to meet fitting deadlines and maintain steady workflow within tight timeframes.

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