Identify, coordinate, and drive cross-functional projects aimed at improving people, process, and technology issues in order to promote rapid scalability of the business.

Responsibilities include:- Partner with CFO and People Teams leadership to identify and address issues in order to quickly scale business (including people, processes, and tools)- Program management of the Quote to Cash improvement initiative - Integrated procurement team with parent company’s processes and tools- Developed strategy for introducing updated company values to a global team

Projects include:- Operations integration with public parent company after acquisition- Pricing rationalization & Salesforce CPQ implementation- Analytics new product development & launch- New mobile app development & launch- IoT sales campaign

Projects include:- Agile software development methodology rollout- New product developments & launches- Assist PMO director with buildout of PMO tools & processes

On-site administrator of Oracle Primavera P6 project management suite at the U.S. Department of Veterans Affairs.

Responsible for development of internal programs to measure and increase customer satisfaction & retention.

Created and led team responsible for securing annual recurring revenue stream.Negotiated with customers to arrive at pricing beneficial to both parties, and moved customers to multi-year contracts.Recognized process gaps, created improvements and new processes, documented procedures, and drove implementation and user adoption across the organization.Identified performance metrics and created reports and dashboards to convey progress to team and management.Ensured accuracy of large volume of customer product data with CRM system in order to provide customers with a world-class service experience from all Accruent employees.Developed team commission plan and assisted in team MBO development.Identified requirements for and led implementation of internal accounting software collections module, and have received company-wide recognition for collection efforts' positive cash flow impact.

Performed general accounting duties including invoicing and collections, third party reporting, and providing audit assistance when needed. Resolved long-standing customer account issues related to invoicing and payment.

Assisted with data integrity analysis and standardization during internal software systems implementation.Created process documentation for the Accounting department.

Managed project structural design, with workload typically consisting of 10+ concurrent multi-million dollar projects in varying stages of completion.Communicated complex technical subject matter, both verbally and in written form, to individuals with all levels of understanding.Coordinated designs to ensure appropriate solutions based on client budget, code requirements, scheduling limitations, and location construction methods, in addition to ensuring project coordination across various design disciplines.Coordinated all aspects of a project's life cycle, including conceptual design, structural system selection, contract document preparation, RFI response, site inspections, and code compliancy reports.Trained incoming staff engineers and assisted with workload distribution, project review, and skill development.Regularly requested by clients to lead multi-million dollar projects due to breadth and depth of technical knowledge, prepared document quality, and outstanding customer service.

Member of the "Dowel Fastener Yield Theory for Timber Rivets" joint project between the Forest Products Laboratory and the Milwaukee School of Engineering. Coordinated information and materials between study participants.Procured, prepared, and tested samples using complex technical equipment and software.Presented research materials to audience at national conference.